NeedleOpiniões 

40
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was having a panic attack about being unable to fill my medication (I've been out over a week, the withdrawal is bad - not my pharmacy's fault there's a shortage), and Needle came through! Worth the... Ver mais

Classificada 5 em 5 estrelas

They were able to find my prescription by 2pm the following business day. My doctor sent it over and I picked it up the next day. I don’t know how many of the 40+ pharmacies they claimed to call on my... Ver mais

Classificada 5 em 5 estrelas

I had no idea anything like this existed! I am out of a medication that is completely out of stock and on backorder in my town. I found Needle and they helped me locate a pharmacy close to where I wor... Ver mais

Classificada 1 em 5 estrelas

A good bit of false (or at the very least misleading) advertising on their part. They lead you to believe it’s instant on their front page. But charge you per call (which is COMPLETELY FINE btw, it’s... Ver mais

Informações sobre a empresa

  1. Empresa de software
  2. Serviço de saúde mental

Escrito pela empresa

Needle is a healthcare navigation service focused on helping patients find medications at local pharmacies quickly and efficiently. We use advanced AI technology to make thousands of calls every day, ensuring patients get real-time information about the availability of their medications. Whether you’re looking for ADHD medication, mental health treatments, or any other prescription drugs, our service takes the hassle out of calling multiple pharmacies to check stock. What makes Needle stand out is our AI-driven approach. With over 20,000 calls made each month, our platform minimizes wait times and increases accuracy, helping patients find in-stock medications faster than traditional methods. We’ve drastically improved our AI to reduce callbacks and issues, making the process even more seamless for our users. In addition to medication searches, we’re expanding our service to help patients compare costs on high out-of-pocket medical procedures, offering a transparent way to shop for healthcare services. Our growing number of satisfied customers speaks to our commitment to providing top-tier service, with a focus on efficiency, transparency, and patient care. At Needle, we’re revolutionizing the way patients access medications and healthcare, making the experience faster and more reliable than ever before.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

40 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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4,0

Todas as opiniões

(40)

19 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Incredible service, timely results

I was having a panic attack about being unable to fill my medication (I've been out over a week, the withdrawal is bad - not my pharmacy's fault there's a shortage), and Needle came through! Worth the extra money for them to do it immediately, because they are FAST. They are quick and professional and I'm so so glad they exist.

2 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Seems each "In Stock" find is fake

Seems each "In Stock" find is fake. I used the service twice, had the Dr. send in the prescription the moment it said Found, and each time they called back and said not in stock. I guess it was too good to be true. Just warning others. She won't send any more prescriptions for me now.

17 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not nearly what it seems

A good bit of false (or at the very least misleading) advertising on their part. They lead you to believe it’s instant on their front page. But charge you per call (which is COMPLETELY FINE btw, it’s time I’m not spending calling and I am more than happy to pay for that). But then it isn’t how many calls it takes them to find it, you have to guess, select exactly the pharmacies that might have it, and then pay for all of those pharmacies. It’s insane. I hate having to spend time finding my meds but it’s outrageous to spend $60 for that (I’m in a big city so there’s a lot of pharmacies - might not be that for you). And then I tried to get help on the chat, 10 minutes later, no response. I’m done.

11 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hassle Free and Money Well Spent!

I had no idea anything like this existed! I am out of a medication that is completely out of stock and on backorder in my town. I found Needle and they helped me locate a pharmacy close to where I work that has the medication in stock. Yes, I could have picked up the phone and called myself, but I am very introverted on the phone. It took 45 call attempts just to find the one Pharmacy which is time I don't have anyway. This saved me so much time and I no longer have to stress about what to do next.

10 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

It does not work

It does not work. They told me I have a prescription in a given pharmacy. But when I called the pharmacy they did not have it.

9 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best startup ever

They were able to find my prescription by 2pm the following business day. My doctor sent it over and I picked it up the next day. I don’t know how many of the 40+ pharmacies they claimed to call on my behalf actually answered, and the web app has some visible minor bugs, but the core product works. 10/10 would use again.

31 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Friendly customer service and very useful offering. I was able to find medications through them...saving me hours of time calling dozens of pharmacies. Also, sometimes if calling a pharmacy directly they will not tell you if they have the medication in stock unless they already have your prescription. I don't know how they get around this but somehow they do. Very useful service

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

So simple, no more stress!

I was so stressed and worried about being able to find my medication that I had been told was on back order. I was concerned about calling multiple pharmacies because of how they treat you depending on the medication and I didn’t know when I would find the time to do that. I searched online for ideas and came access findneedle.co. After some research and validating that it’s a legit company, I choose the pharmacies I wanted them to call and paid $1 per call. I was able to see the status of each location immediately as they called, out of stock, pending, etc. One of the pharmacies did have it in stock and I received a detailed message and email right away. So grateful I found thos site!!!

23 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Actually does work

Actually does work. Have had shortage issues and have had to go 30 days+ without my meds prior. Needle was able to contact 35+ pharmacies nearby and was able to find 1 that had it in stock.

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What stood out immediately was the speed and precision of the response.

What stood out immediately was the speed and precision of the response: I submitted my request before going to bed, and by morning NeedleFinder had already identified a pharmacy with my medication, which had been on backorder and unavailable through the usual channels. The platform works exceptionally well at coordinating outreach across multiple pharmacies at once; I chose nine locations from the list they offered, and the process was handled without additional effort on my end. This is definitely a meaningful solution for patients navigating medications that are routinely out of stock.

5 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

It Worked!

I had my suspicions, but thought it was worth a few bucks to try this service. It worked!

I had found a Reddit post where actual pharmacists complain about AI calls and claim they would never give the requested stock information to anyone, especially a bot. Perhaps this is indeed true for many pharmacies.

In my case, Needle found 6 pharmacies with stock, out of the 16 pharmacies I paid for it to call. Totally worth my $16 - saved me lots of time and frustration.

One suggestion for improvement: Allow selection of pharmacies to call on the map itself. In my case (major metro area), there are many locations of the same pharmacy company within a 10 mile radius. Currently, I have to look at the map, click the location to see the address, scroll down a long list below, find that location by its address, and then select it. Selecting on the map would be easier.

28 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Needle is a godsend!

Needle is a godsend. I would literally lose my mind without their assistance. I used to get so stressed each time I saw my prescriber because I did not know which pharmacy to call in RX at. Well, no more anxiety with Needle's help. Thank you 😊

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wow what an awesome idea that actually works!

Wow what an awesome idea! Me and my best friend are always stressing out hard every month when it comes time to fill our addy prescription, it feels like its almost a shortage and no one has it. A lot of times the pharmacists are rude or condensending when i ask them to check like its some huge inconvience. I Never thought id paid $50 a month to help me find my prescriptions but dude, its worth every penny. Its worked every time and hasnt missed yet, i just set up a search right now and its currently calling 25 different pharmacies for me so i dont have to. I literally spent 2 hours one time calling each pharmacy so seriously i know this probably sounds like a fake review with how much im hyping it up but shits worth it. Great Idea, great concept and it works!

10 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazingly quick to help from support team

They didn’t have my medication available for search, but after one message they had it added within 12 hours. Got the generic I preferred same day.

As someone who has wildly different experiences on different brands of medication, being able to quickly and affordably search for brand name meds or specific generics have been a life saver.

Shout out to Maria, who helped me yesterday. Thank you!

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This service is an absolute life saver

This service is an absolute life saver. My prescription has been back ordered and impossible to find, and because it's a controlled substance I was having to individually call each pharmacy and hope that I could speak with someone who could. Findneedle.co found my medication in stock within a few minutes and I was successfully able to get my prescription filled. This service is worth the money, highly recommended!

29 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Works well in NYC not so much in LA

Works well in NYC not so much in LA. Terrible at calling LA, will lie and say that they found it and then when you have your prescription sent to that pharmacy, they'll say it's out of stock. Not sure if it's a new AI program or what, but hella frustrating.

12 de setembro de 2025
Opinião espontânea
logótipo da Needle

Resposta da Needle

We were in constant communication with you throughout the order. We did get confirmation from that pharmacy, that they had the medication in stock at the time of the phone call. We did run more calls after that phone call, as you said you preferred a different option. Unfortunately, the pharmacy could have filled the medication for another patient within that timeframe. We still have not finished your search as it went into the weekend. Please reach out to our support team to get this resolved.

Classificada 5 em 5 estrelas

This service is an absolute lifesaver…

This service is an absolute lifesaver and I could not ask for a more responsive, warm, supportive team of people. With multiple kids on multiple meds I was spending hours tracking down meds and even more hours worrying about running out of meds. That burden is now gone! I am floored not only by how quickly the team tracks down the meds but also by how responsive they are during the process. It feels like a partnership and I am so grateful. Thank you Needle Team!!

28 de julho de 2025
Opinião espontânea

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