Fineline Windows - Maidstone Opiniões 

94
•
TrustScore: 4.5 em 5

4,7

Bearsted Road, Newham Court Shopping Village, ME14 5LH Weavering, England, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Would highly recommend Fineline Windows. We moved into our new house and noticed the back door needed replacing so we contacted Fineline for a quote. From the start communication was great and Dev fro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fineline provided an excellent, efficient service. Our new patio door is top quality. This is the third time we have gone to Fineline. Their staff are helpful, friendly and professional and their fi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The fitter was very good, so good in fact that I will not have to do any decorating touch ups! Very organised and left site spotless.

A empresa respondeu

Classificada 5 em 5 estrelas

Emma was lovely and so was Graham the surveyor. I feel clear that I’m getting the correct windows and doors. I just hope the fitters will do a professional job too. I also received up dates via email... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Instalador de vidros duplos
  2. também em
  3. Instalação e fornecimento de conservatórios
  4. Loja de bricolage, casa e jardim
  5. Loja de portas
  6. Serviço de instalação de janelas
  7. Vidraceiro

Sobre Fineline Windows - Maidstone

Escrito pela empresa

Browse Our Windows Browse Our Doors Browse Our Conservatories Browse Our Home Extensions Browse Our Roofline Products Browse Our Cladding

Fineline Windows are a leading home improvement company serving the surrounding area of Kent. With more than 50 years of local experience and our professional approach, we have been installing high quality windows, doors, conservatories, orangeries and extensions for decades and remain one of the most trusted providers of double glazing in the area. Our service is tailored specifically to each customer, offering our experienced and knowledgeable advice, service and design.

As part of the SEH BAC group, we’ve recently won ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards. We have also won some of the biggest industry awards in the past, including the Master Window and Conservatory Installers Association ‘South East company of the year’ and ‘Installation of the Year Winners’ (up to £35k) at the Conservatory & Orangery Awards

10 year guarantee

Great materials, fantastic service.

It’s important to be confident of quality when you invest in a product for your home. Quality is at the heart of everything we do, which is why we ensure all our products are of the very best quality. As well as choosing only the best materials, we also treat them to ensure they look their best and as good as the day they were installed for years to come. We’re so confident about our products that will offer a ten year guarantee. We value our customers and care about our workmanship and good reputation. Under the terms and conditions of this guarantee, we’ll be at your service for the next ten years. This guarantee is transferrable subject to an inspection/administration fee.

Informações de contacto

  • Bearsted Road, Newham Court Shopping Village, ME14 5LH, Weavering, England, Reino Unido

  • 0800 666444

4,7

Excelente

TrustScore: 4.5 em 5

94 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(94)

71 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Many thanks to the team at Sehbac.

Many thanks to the team at Sehbac for another excellent job - and a great job from the equally handsome installers Nigel & Marc - Highly Recommended.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review Bill! We will be sure to pass on the lovely words to Nigel and Marc. Enjoy your installation.

Classificada 5 em 5 estrelas

Very efficient service.

Very efficient service.
We had Marc & Nigel carrying out the work & I would highly recommend them for their professionalism & the quality of the work they did

19 de fevereiro de 2026
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review and for the kind words about our team we will be sure to pass this along.

Classificada 5 em 5 estrelas

Top quality

This was the third time we have used Fineline Windows and are delighted with the whole experience. Our door was fitted perfectly by Tony who made sure we were happy with everything and demonstrated the locking system. Throughout the whole process the members of staff have been very helpful, Scott the surveyor made sure the door would meet our expectations, Tony fitted it and left everything sparkling and Dev in customer service kept us fully informed. We've no hesitation in recommending Fineline for quality and great customer service.

11 de fevereiro de 2026
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review! We are thrilled you received the great service we pride ourselves on and thank you for the kind words about our team we will be sure to pass these along.

Classificada 5 em 5 estrelas

Professional service from beginning to the end

We've recently had new windows and doors fitted and the service from the beginning to the end so far has been first class. Paul our salesman was professional from the beginning and the installation team , Jon and his son did a fantastic job at the installation. Including our partly blocked bathroom window.
We have an issue with the manufacture of some of the frames which is currently being looked into.

19 de janeiro de 2026
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 star Review! We are thrilled you received fantastic service from start to finish and thank you for the kind words about our team we will be sure to pass these along. Enjoy your installation.

Classificada 4 em 5 estrelas

Both the Sales Rep and the Surveyor…

Both the Sales Rep and the Surveyor were timely, efficient, knowledgeable, polite, helpful and, importantly, patient.

24 de novembro de 2025
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the review and the kind words about our team!

Classificada 2 em 5 estrelas

FAILED UNITS

My UPVC windows were installed by Fineline in February 2012 and with a life expectancy of 20/25 years. 1 year outside warranty issues with blown sealed units were raised with Fineline. On contacting the Company I was informed the business had 'merged' with AB Glass a Suffolk based company who supposedly installed the units. My complaint has been going on since without any reparations to replace. This is either a manufacturing or installation issue as these units should not have failed, what started as a couple has now increased to 10 panels blown. My contract was with Fineline and not AB Glass so surely they should have or accept some responsibility.


1 de setembro de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for taking the time to leave your review, and we are really sorry for the frustration this ongoing issue has caused you.

To clarify the position, the windows were installed when Fineline was owned and operated by A&B Glass, who also supplied the products. When SEH BAC later purchased Fineline, responsibility for warranties on all historic installations remained with the original owners, A&B Glass.

Fineline has always offered a 10-year guarantee on products, which has now expired in this case. Because of both the expired guarantee and the fact that liability for past installations rests with A&B Glass, the current Fineline business is unfortunately unable to replace the units under warranty.

However, we don’t want to leave you without support. As a gesture of goodwill, we’d be happy to arrange a visit to assess the failed units and provide a quotation for replacements at a preferential rate with no obligation. If you’d like us to do this, please contact us directly and we’ll do our best to help.

Classificada 4 em 5 estrelas

Excellent fitting

We found Scott the surveyor very helpful, informative and professional. Followed by Tony the fitter who was outstanding in working very hard to a very high standard overcoming any problems, always helpful, very clean and tidy. Dev the installation manager and Jamie the scaffolder kept us informed throughout. Thank you.

11 de novembro de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the Review! Thank you for the kind words about our team we will be sure to pass these along.

Classificada 5 em 5 estrelas

M and V Maidstone …

We had waited a number of years to have our original windows replaced. We contacted Fineline at Notcutts and we were visited by John the salesman he was very helpful and patient and helped us with our selection. We visited the showrooms to get a better understanding of the windows we had chosen and placed our orders.
We were then visited by Scott the surveyor who did a thorough job measuring and explaining what would happen with the manufacture and fitting of the windows. He contacted us regularly up to the fit date and organised the scaffolding to be erected.
On the fit day Tony our fitter arrived he took the time to talk us through the makeup of the windows and how they would be fitted. His workmanship and finish was excellent. He cleaned up thoroughly every day and the finished result was everything we wanted.
It was a great experience at every stage of the project. We would recommend the team at Fineline.

24 de junho de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review Mark! We are thrilled you received the fantastic service we pride ourselves on throughout every stage of the process. We will be sure to pass the lovely words onto our team. Enjoy your installation.

Classificada 5 em 5 estrelas

Excellence from start to finish

First time using Fineline and I cannot find fault. The windows are fantastic and from the Sales team at Maidstone (and Ipswich) to Dev at installations team and especially Paul, the window fitter, the service was the best.

27 de outubro de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review Clive! Thank you for the kind words about our team we will be sure to pass these along.

Classificada 5 em 5 estrelas

John brown came and visited me…

The sales man who came and visited me after my phone call to your office was very professional and had with him a very comprehensive brochure. He talked me through all aspects enabling me to reach a choice.
The surveyor who came to measure the doorways arrived on time and again very professional.

30 de setembro de 2025
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review Barbara! We are thrilled you received the great service we pride ourselves on.

Classificada 5 em 5 estrelas

Tony arrived at the arranged time and…

Tony arrived at the arranged time and was polite and worked efficiently to install the door. Everything was clearly explained about the locking system and the area was left clean and tidy. Tony did an excellent job. Dev was also great at keeping us up to date with the whole process. They have been an excellent company to deal with and I would happily use them again and recommend them to others.

29 de setembro de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review! Thank you for the kind words about our team we will be sure to pass these along. Enjoy your installation.

Classificada 5 em 5 estrelas

First class service

We received first class service from the salesman right through to the installation & customer services.
I could not fault our window fitters, Jon & Jackson ,who were punctual,hard working ,polite & produced a first class end product.
I am most impressed with the quality of the windows & the quick responses from Dev at customer services.
I would definitely recommend Fineline to anyone who is considering replacement windows.

23 de setembro de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review! We are thrilled you received the great service we pride ourselves on. Enjoy your new installation.

Classificada 5 em 5 estrelas

Just had our new front door fitted by…

Just had our new front door fitted by Marc and Nigel of Fineline. Very pleased with the workmanship and there professional manner. They both cleared up and left the area clean and tidy. Would use again and recommend.

25 de setembro de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review Robert! Thank you for the kinds words about Nigel and Marc we will be sure to pass these along. Enjoy your installation.

Classificada 5 em 5 estrelas

Very helpful

Very helpful, knowledgeable, answered questions truthfully, no pressure put on you to buy.

1 de setembro de 2025
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review!

Classificada 5 em 5 estrelas

Great new front door

Marc and Nigel were friendly, professional and worked hard, they fitted us with a brand new front door and entryway windows, they cleared up well after themselves and were very polite and courteous, they arrived early and worked hard to complete a big job in one day. The door looks great and they gave aftercare advice to ensure our new door looks great in the future.

Thanks Marc and Nigel for your service

From, Yvonne and Chris

4 de setembro de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review! Thank you for the kind words about our team we will be sure to pass these along. Enjoy your installation.

Classificada 5 em 5 estrelas

A great experience with Fineline

This was our first experience of Fineline and we are so pleased we opted for this company for our new front door. From sales rep Michael, through to surveyor Scott and then on to installations administrator Dev and installers Nigel and Marc, the process was never pushy but rather helpful and professional. Highly recommended!

3 de setembro de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review Martin! We’re delighted you found the process straightforward. Customer satisfaction is always our priority. Enjoy your installation.

Classificada 5 em 5 estrelas

Excellent experience from start to finish…

From our first contact with Fineline to replace three doors, to the fitting was very quick. The work was done very well despite adverse weather conditions. John and Jackson, and Marc and Nigel expert and tidy workers. Very happy clients, all our windows and doors are Fineline.

3 de setembro de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review Jean! We are pleased you received the great service we pride ourselves on. Enjoy your installation.

Classificada 5 em 5 estrelas

Front Door Purchase

Visited the Maidstone branch today, looking to purchase a front door, spoke to Johnny who was very knowledgable and spent some time with us going through the various options. This was followed up by a home visit and we have placed an order. Johnny was very open and honest and offered advice where needed. I would recommend, we also went on recommendation from a family member.

24 de agosto de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for your kind comments, we look forwards to fulfilling your order.

Kind regards

Fineline

Classificada 5 em 5 estrelas

Window & door replacement

Tony fitted a new window and door in our kitchen this week. The job was excellently done, Tony was tidy and professional. We are very happy with the outcome. The whole process from start to finish has been seamless and we would highly recommend.

18 de agosto de 2025
Opinião espontânea
logótipo da Fineline Windows - Maidstone

Resposta da Fineline Windows - Maidstone

Thank you for the 5 Star Review Ben! Thank you for the kind words about Tony we will be sure to pass these along. Enjoy your installation.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais