Finnies The Jewellers Opiniões 1592

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Finnie's are a cut above, you go into their shop and you are treated like royalty. The shop is beautiful, it is such a nice place to be, just to sit and look at the gorgeous Jewellery, the assistan... Ver mais

Classificada 5 em 5 estrelas

I’ve used Finnie’s online shop twice recently and I will use them again. The jewellery is beautiful and the service is excellent. All items arrived well packaged and within 2 days of ordering. When a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently purchased an item online from Finnies and couldn’t be more pleased with the entire experience. The product arrived exactly as described—if anything, it exceeded my expectations in both qu... Ver mais

Classificada 5 em 5 estrelas

Probably the world best customer service experience in the watch / jewellery industry Exceptional fast delivery, after care and support from this house Absolutely what to expect when buy... Ver mais

Informações sobre a empresa

  1. Ourivesaria
  2. Joalheiro
  3. Relojoaria

Sobre Finnies The Jewellers

Escrito pela empresa

Shop Engagement Rings Shop Watches Our Brands Visit Our Showroom Contact Us "With three generations working within the business, family has, and will always, remain at the heart of everything we do."

Escrito pela empresa

Finnies the Jewellers is an independent family jewellers located in Aberdeen, Scotland. Currently run by the Second & Third Generation and a team of 40 knowledgeable staff, we are here to provide the very best diamonds, giftware and luxury timepieces alongside some of the finest brands such as TUDOR, Chopard, Gucci & Messika.

Finnies Offers Free UK Delivery

Free UK Delivery

Free UK delivery by Royal Mail Special Delivery for orders over £100 (1st Class for orders under £100), Usually posted out the same or next working day.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas
logótipo da Finnies The Jewellers

Resposta da Finnies The Jewellers

Good afternoon, Elizabeth,
Thank you for leaving a review.
We're delighted to hear of the excellent service you received with your recent order.
We hope you're happy with your purchase and we look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Excellent Service

Finnie's are a cut above, you go into their shop and you are treated like royalty. The shop is beautiful, it is such a nice place to be, just to sit and look at the gorgeous Jewellery, the assistants are very knowledgeable and help with everything, including giving you ideas of what goes with your own jewellery.
I bought a ring online, it was too big for me, I took it into the shop and they took out loads of different rings to choose from, there was nothing suitable, so they gave me a full refund, I intend to return to the shop soon.

16 de março de 2026
Classificada 5 em 5 estrelas

Great service

Great service, helpful staff and answered all queries

17 de março de 2026
logótipo da Finnies The Jewellers

Resposta da Finnies The Jewellers

Good afternoon, Erlendwc,

Thank you for leaving a review.
We're delighted to hear of the excellent service you received with your recent order.
We hope you're happy with your purchase, and we look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Everything was perfect

Everything was perfect! The product, the service and the assistance. I really recomend Finnies!

2 de março de 2026
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Resposta da Finnies The Jewellers

Good afternoon, João,

Thank you for taking the time to leave a review.
We're delighted to hear of the seamless online shopping experience you had with us recently and we hope you enjoy wearing your new watch.
Thank you again and we look forward to the opportunity to assist you again in the future.

Classificada 5 em 5 estrelas

Great experience

Everything went smoothly: great communication, fast shipping, they sized the bracelet for the watch, very nice product

27 de fevereiro de 2026
logótipo da Finnies The Jewellers

Resposta da Finnies The Jewellers

Good afternoon, Bence,
Thank you for taking the time to leave a review.
We're delighted to hear of the seamless online shopping experience you had with us recently.
We hope you're enjoying your new watch and we look forward to the opportunity to assist you again in the future.

Classificada 5 em 5 estrelas

Great experience

Family owned
Individual experience
Nice
Notable
Illustrious
Excellent service
Service excellent

5 de março de 2026
logótipo da Finnies The Jewellers

Resposta da Finnies The Jewellers

Good afternoon,
Thank you for leaving a review.
We're delighted to hear of the great experience you received with your recent order, and we look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Top service

Excellent service. They contacted me after purchase to adjust the bracelet, and the shipment arrived very quickly. Customs clearance was also easy. Congratulations on your professionalism.

1 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from Karen

Great service from Karen. I enquired through Finnies’ WhatsApp chat regarding a number of FOPE bracelets. Karen sent me photos of my selections so I could see the items “on a real person” vs stock photos.

Very helpful and great rapport.

Bracelet was received well packaged, with all relevant manufacturers boxes, guarantee booklet and invoice.

I would have no hesitation in using Finnies again.
Well recommended.

23 de fevereiro de 2026
Classificada 5 em 5 estrelas

Very first time I have purchased on…

Very first time I have purchased on line from Finnies.Such excellent customer service I was very impressed.

27 de fevereiro de 2026
logótipo da Finnies The Jewellers

Resposta da Finnies The Jewellers

Good afternoon, Sue,
Thank you for taking the time to leave a review.
We're delighted to hear of the excellent service you received with your recent order and we hope to have the opportunity to assist you again in the future.

Classificada 5 em 5 estrelas

Retirement Gift

I recently purchased an item online from Finnies and couldn’t be more pleased with the entire experience. The product arrived exactly as described—if anything, it exceeded my expectations in both quality and presentation. It’s clear that great care goes into the items they offer, and the craftsmanship truly stood out.
Delivery was prompt and arrived within the timeframe promised, which made the process smooth and stress‑free from start to finish. The packaging was secure and thoughtful, ensuring the item arrived in perfect condition.
Based on this experience, I wouldn’t hesitate to shop with Finnies online again.

26 de fevereiro de 2026
Classificada 5 em 5 estrelas

Excellent service on the store

Excellent service on the store. I went to see in person the necklace that I wanted and then my purchase was online and it was delivered the following day in a safety way through Royal Mail.

20 de fevereiro de 2026
logótipo da Finnies The Jewellers

Resposta da Finnies The Jewellers

Good afternoon, Nadya,
Thank you for taking the time to leave a review.
We're delighted to hear of the excellent service you received in store and that your order arrived in a timely manner.
We hope to have the opportinity to assist you again in the future.

Classificada 5 em 5 estrelas

Beautiful jewellery with excellent service

I’ve used Finnie’s online shop twice recently and I will use them again. The jewellery is beautiful and the service is excellent. All items arrived well packaged and within 2 days of ordering. When a ring purchased online as a gift was too big, it was very easy to walk into the real shop and have it resized. The staff were very helpful and encouraged my Mum to enjoy wearing her new jewellery instead of keeping it for special occasions. Which is a sentiment that we should all follow!

23 de fevereiro de 2026
logótipo da Finnies The Jewellers

Resposta da Finnies The Jewellers

Good afternoon, Lisa,

Thank you for taking the time to leave a review.
We're delighted to hear of the positive shopping experience you had with us recently and will be sure to pass on your kind words to the team.
We hope your mum is enjoying wearing her new jewellery and we look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Excellent service

Excellent service! Always friendly and helpful. Best Jewellery/Gift Shop for me personally! Finnies go above and beyond with their professional friendly and outstanding service! Thanks Finnies! Jackie Fraser

16 de fevereiro de 2026
logótipo da Finnies The Jewellers

Resposta da Finnies The Jewellers

Good afternoon, Jackie,
Thank you for your continued support of a local family business.
We're thrilled to hear of the positive shopping experience you had with us.
Thank you again and we look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Great service again from Finnies .

Great service again from Finnies .

9 de fevereiro de 2026
logótipo da Finnies The Jewellers

Resposta da Finnies The Jewellers

Good afternoon, Alan,
Thank you for leaving a review.
We're delighted to hear of the great service you received with your recent order, and we hope to have the opportunity to assist you again in the furture.

Classificada 5 em 5 estrelas

First class

Excellent customer service provided during an online purchase: queries promptly and fully responded to, including extra photos of the item of jewellery. Speedy delivery and item beautifully presented. Very happy, thank you!

10 de fevereiro de 2026
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service! This is my second Internet purchase and as with my first purchase they kindly sent me additional pictures of the items I was interested in as well as the item being worn which helped me make my decision.
It is a beautiful necklace exactly what I expected.

21 de janeiro de 2026

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