First Blood Merchandise Opiniões 233

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Even when my parcel went missing with local carrier, first blood merch were super helpful and helped me locate and redeliver parcel. Very happy with shirt quality and customer service. Thanks again

Classificada 5 em 5 estrelas

I initially placed an order & picked the wrong size. I sent an email to customer service & they responded in a timely manner in addition they took care of the exchange for me w/no issues.... Ver mais

Classificada 5 em 5 estrelas

Their communication is only matched by the quality of their products. Despite having items on a preorder backlog AND coming from europe their shipping times are incredibly reasonable. Everything fe... Ver mais

Classificada 5 em 5 estrelas

Absolute killer merch. You can feel the quality right away - thick, solid fabric, prints that actually survive moshing, washing, and life in general. No cheap stuff here. Huge selection of unique de... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Exclusive official merch store of Slaughter to Prevail.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

233 opiniões

5 estrelas
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1 estrela

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Classificada 5 em 5 estrelas

Great experience with First Blood

Great experience with First Blood! Customer service is super responsive and easy to communicate, you get answers really fast. Shipping is insanely quick, packages arrive in no time. Highly recommend!

16 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

My wife ordered a pair of slides and x…

My wife ordered a pair of slides and x 2 t shirts in mid October 2025. It’s the 16th of January 2026 , requested tracking but still have no idea whether or not it’s even shipped yet.
Im a patient guy but this is a joke

10 de outubro de 2025
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Hello Trent, Thank you for your message. Please note that the SLIDES product was a pre-order, which is why the waiting time is longer than usual.

Good news, the product has already arrived at our warehouse and we have started fulfilling orders.

Please email us with your order number at firstbloodmerchandise@gmail.com and we will see what is going on with your case.

Best regards,
FIRST BLOOD

Classificada 3 em 5 estrelas

Issues with return but has been resolved

I ordered the wrong size by mistake. First Blood were're very helpful and agreed to accept a return despite being outside of the usual return window (it was a gift and I hadn't opened the package so didn't realise my mistake). I sent the top back as instructed via tracked, using Royal Mail which cost over £14, sent First Blood the tracking info and they said they'd let me know once they had received it to issue the refund. 2 weeks had passed, so I checked the tracking info only to be greeted with a message stating "Returned to sender, recipient refused to accept it".
Contacted First blood who have apologised and refunded the order as well as the return postage I paid. No one seems to know why the order was rejected at the warehouse as they stated they accept all deliveries. It is still to be known if the original order ends up back with me or not but they have offered to pay the return fee again if I do receive it.
New top in correct size ordered so hopefully no more issues now.

15 de janeiro de 2026
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Hi Megan,
We are really sorry about this. We completely understand why you’re disappointed, especially after you paid £14 for tracked return shipping.

We want to fix this properly. Please email us at firstbloodmerchandise@gmail.com
with:

- your order number

As soon as we have this, we’ll investigate with our warehouse/carrier and come back to you with a solution. Depending on what happened, we can arrange the next step.
Again, we’re sorry for the frustration. We’ll handle this as a priority.

Best regards,
FIRST BLOOD

Classificada 1 em 5 estrelas

Well what can I say,,,im fed up

Well what can I say,,,, ordered a jacket in november, got email confirmation. waited but nothing. Did the tracking which said it had been delivered... really ..nope...emailed them and got a reply saying it was a pre order, which site never said that when I ordered. So ok waited... emailed again asking for update, got response saying would be in shortly,,, still nothing from them not even a response. Emailed again saying would be sorted 12th jan, todays the 12th. Emailed again on Sunday no response. Emailed again tonight and yayyyy 😡😭, no response. This was a Christmas gift...if it had said on site it was a preorder I would not have ordered it. I've paid the money, all I want is what I ordered, don't think that's much to ask for

12 de janeiro de 2026
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Hi Mandy, We’re really sorry for the delay and the lack of clear communication. We understand how frustrating this has been, especially since it was meant as a Christmas gift.

Your jacket was part of a pre-order. The good news is that the jackets have arrived at our warehouse this week, and we are now starting to ship orders.

Please email us at firstbloodmerchandise@gmail.com
with your order number, and we will check your order and prioritize it.

Best regards,
FIRST BLOOD

Classificada 2 em 5 estrelas

Waited ages for 2 orders.

Waited ages for 2 orders.. one was pre order so get takes awhile but when it starts selling on the site as a normal sale not a preorder then goes out of stock while im waiting for mine to be fulfilled is tedious and annoying.. 2nd order is a normal non pre order heavy duty hoody n pants not heard out n been sat at shippers for near a week now... dont understand how cant even get a reply email or a update on what's going on

4 de janeiro de 2026
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Hi Luke, your parcel is on the way. If you have any questions regarding your order feel free to ask on firstbloodmerchandise@gmail.com

Classificada 1 em 5 estrelas

Pessimo abbigliamento ma soprattutto…

Pessimo abbigliamento ma soprattutto pessimo post vendita. Nessuno risponde alla richiesta di reso.

10 de janeiro de 2026
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Hi Mirko, you are absolutely entitled to a return. Please contact us at firstboodmerchandise@gmail.com with your order number and we will resolve your issue as a matter of priority.

Classificada 1 em 5 estrelas

I ordered a Christmas present for my…

I ordered a Christmas present for my son on the 29/11/2025 of which i still haven't received! They told me, after quite a few emails that wasn't responded to, that part of my order wasn't in stock, which wasn't stated when placed. I gave them the benefit of the doubt and decided to wait. 2 weeks later I received another email saying, my order has been lost by the courier and would be resent. That was nearly 2 weeks ago? The transit time is ment to be 5-10 days? I've sent a few more email since and have received some generic email that doesn't help what so ever. What worse is we're off to see the band next Friday and my son is quite upset he won't be able to wear his new merch. Im left trying to explain this to a 12 year old which is upsetting for me.

10 de janeiro de 2026
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Hi Gavin, I’m really sorry for the stress and disappointment this has caused especially with it being a Christmas present for your son and with the show coming up next Friday. I completely understand how upsetting this is for both of you, and you shouldn’t have been left without clear updates.

We’re going to look into this properly and explain exactly what happened.

Please email us at firstbloodmerchandise@gmail.com
with your order number and we’ll check the full order details and tracking immediately and handle this as a priority.

Again, I’m truly sorry for the delays and the poor communication. We’ll get this sorted for you.

Classificada 5 em 5 estrelas

Love

Easy, fast, great fuc*ing merch.

6 de janeiro de 2026
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Thank you!

Classificada 1 em 5 estrelas

Avoid this company at all costs

Avoid this company at all costs!
I ordered a Slaughter to prevail - Hell kitty - hoodie on Black Friday, received it on December 5th. The print is in poor quality and has a rip in it. I reported the problem the same day and they got back to me the same day willing to resolve the issue and asking for evidence. I sent over pictures and asked for a new hoodie. No response for over a week. So I sent a new ticket and they got back to me apologizing for the time it took and asked for pictures again. I provided the information asked for, again and they wanted to refund and give me 10% off my next purchase. I informed them that I only ordered due to the hoodie being on 30%, not 10% and that I wanted a new hoodie. (They agreed to send me one in the earlier emails) The hoodie was however now out of stock due to them taking almost a month and several emails back and forth to resolve the issue so they informed me they could refund and give me 30% off if I ordered a hoodie from them again. I agreed to this.

During this back and forth I paused the invoice I have over at Klarna and I informed the company about this and I also informed them that the minute the issue the refund the ”chargeback” they claim to see would be resolved. (I used to work at klarna, I know the system.) They asked me several times to remove the issue so they could refund. So 12 days ago I marked the issue as resolved over at klarna and I sent an email to firstblood informing them that they have 12 days to refund, otherwise I’d have to put a hold on the invoice again to avoid fees. And I received no answer. 12 days has gone and still no answer and still no refund. So I contacted klarna again asking to pause the invoice I have with them due to the purchase from firstblood. And I, again, sent an email to firstblood and informed them about the invoice being put on hold and that THEY need to refund the whole amount to resolve the issue over at klarna now.

It’s been 1,5 months almost of back and forth with this company without them resolving my issue. If I could give them 0 stars I would.
This issue isn’t resolved yet and it’s taken so much time and energy. It’s not worth it.

5 de dezembro de 2025
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Hi Lizzy, thank you for taking the time to explain everything and I’m truly sorry for the quality issue, the repeated requests for photos, and especially the long gaps in communication. I understand how stressful it is to have this drag on for weeks and then also worry about Klarna fees on top of it.

You shouldn’t have had to chase us for a refund. We will make sure this is handled properly now.

I’ll personally check what’s blocking the refund, confirm the exact status, and follow it through until the full amount is refunded and the Klarna case can be closed without further issues for you.

Again, I’m sorry for the time and energy this has cost you. We’ll make this right.

Classificada 4 em 5 estrelas

Long delivery times, but worth the wait

The item I ordered was out of stock and took quite a while from order date til delivery. But otherwise I am super happy with the look and quality of the merch, as well as the response and support I recieved from the company.

7 de janeiro de 2026
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Next time we try to deliver faster!

Classificada 5 em 5 estrelas

Slaughter to Prevail hoodie

I ordered the Slaughter to Prevail Heavy Duty hoodie. I'm shocked at how good the quality is. And I'm amazed at how quickly it was delivered. Good job, First Blood team. See you on your next order.

8 de janeiro de 2026
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Thank you!

Classificada 1 em 5 estrelas

Ordered 20th november to get order in…

Ordered 20th november to get order in time for xmas, didn't arrive until 8th january. Misinformed throughout, sent repeated invoices saying it had been sent, but upon checking the different tracking numbers the answer was still the same: it had not left first blood. Unhelpful and vague when contacted. Won't use again and won't buy S2P merch again.

20 de novembro de 2025
Opinião espontânea
logótipo da First Blood Merchandise

Resposta da First Blood Merchandise

Hi Rob! Sorry if there were any inconveniences during the shipping process. Based on the tracking code attached to your parcel, we can see that it has been delivered. If for any reason you still haven’t received it, please email us at firstbloodmerchandise@gmail.com so we can help right away.

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