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First Formula Store Opiniões 110

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TrustScore: 4 em 5

4,2

Loja de veículos motorizados para competições
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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Very disappointing experience. I ordered 5 T-shirts but received only 1. Delivery took almost one month, and the quality was poor. I will not buy from this seller again. Sharing this review so other b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ich habe eine Hülle bestellt, welche leider unterwegs verloren ging. Nachdem ich mich bein Support gemeldet habe, erhielt ich innerhalb weniger Stunden eine Antwort und einen Code, um die Bestellung... Ver mais

Classificada 5 em 5 estrelas

I ordered a Lando 25 test helmet phone case for First Formula Store. As someone who drops there phone on the regular it is so durable and strong. Amazing quality. I will continue to order all my... Ver mais

Classificada 5 em 5 estrelas

I ordered the Ferrari Lewis Hamilton case last year, but upon arrival, it was not the correct item, a different case had been packed. I reached out to the them via email, and they responded promptly... Ver mais

Informações sobre a empresa

  1. Loja de veículos motorizados para competições

Escrito pela empresa

First Formula Store is a lifestyle brand inspired by the world’s fastest machines and the culture of competition. Our mission is to capture the precision, performance, and passion found in racing and translate it into everyday style through premium gear. Founded with the belief that speed is more than motion, each collection reflects the craftsmanship, discipline, and innovation that define elite engineering. Every product follows our signature style, a standard that blends durability, function, and design excellence. With new collections released throughout the year, our brand continues to evolve, connecting fans of speed and performance worldwide.

Informações de contacto

4,2

Bom

TrustScore: 4 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 68% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Helpful support and great outcome

I had an issue with my order about a month ago during a very busy period. I was initially worried about the delay, but the team came through and was incredibly helpful. They resolved the situation with a very generous gesture of goodwill. It is a kind and professional team, and I highly recommend them!

20 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid!! Knock off rubbish.

Ordered a good looking F1 top for my husband for Christmas. What arrived (£60) was a disgrace. Poor quality, poor stitching, poor fabric and the logos were all printed on and blotchy. I've emailed the company, messaged via FB and got no where.

AVOID!!!

13 de dezembro de 2025
Opinião espontânea
logótipo da First Formula Store

Resposta da First Formula Store

Hi,

We’re sorry to hear you were unhappy with your order, but we would like to clarify that our products are not knock-offs and are produced using the same printing and manufacturing standards used across our collections and thousands of fulfilled orders.

When customers contact us with order details, we always respond and work toward a solution in line with our policy, whether that’s a replacement, exchange, or refund.

If you’re open to resolving this, please reach out directly with your order number so we can review the case properly.

Classificada 1 em 5 estrelas

Scam

Ordered a shirt on Friday 28/11-25 and haven't heard anything since. Got an email with order number and order confirmation. Tried to contact them but haven't heard anything. Absolutely can't recommend!

12 de dezembro de 2025
Opinião espontânea
logótipo da First Formula Store

Resposta da First Formula Store

Hi,

Receiving an order confirmation email means the order was successfully placed and entered our system. Shipping updates are sent once the order is dispatched, not immediately after purchase.

We always respond to customer inquiries and resolve issues in line with our policy. If you still need assistance, please contact us directly with your order number so we can review and help.

Classificada 1 em 5 estrelas

I received a shirt of terrible quality

I received a shirt of terrible quality. I emailed them asking for a refund and a refund, but they haven't replied in over a week. It's disappointing.
Order:88994

21 de novembro de 2025
Opinião espontânea
logótipo da First Formula Store

Resposta da First Formula Store

Hi,

We’re sorry to hear you’re disappointed with your order. We don’t believe this reflects the overall quality of our products, which are worn and reordered by thousands of customers.

We do respond to customer emails and handle refund or exchange requests in line with our policy. If you haven’t received a reply yet, we invite you to contact us again with your order number #88994 so we can review and assist properly.

Classificada 1 em 5 estrelas

Awful quality shirt and not the correct…

Awful quality shirt and not the correct colour. Tried to contact First Formula Store regarding a refund but no reply from them. Far too expensive for what I received. Not happy at all.

1 de dezembro de 2025
Opinião espontânea
logótipo da First Formula Store

Resposta da First Formula Store

Hi,

We’re sorry to hear you’re unhappy with your order. Color variations can sometimes occur due to lighting and production batches, but this doesn’t reflect the overall quality standard of our products.

We do respond to refund and exchange requests in line with our policy, and we’re happy to review any issue when contacted with order details. If you haven’t received a reply yet, please reach out again so we can assist properly.

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