My car was involved in an accident and the insurance company assigned FixAuto. The service and communication was excellent and the car was repaired and returned within an extremely reasonable time and... Ver mais
Localização
Alterar localizaçãoUnits 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The reception staff who booked the job were very friendly and knowledgeableThe garage repaired our dented and scratched rear bumper couldn’t fault the job they collected and returned the car to our ho... Ver mais
A empresa respondeu
I had my car repaired by Fix Auto Buckingham in October last year. A fault came to light last week. From the initial phone call to the person who had instant access to the items replaced on the car, t... Ver mais
A empresa respondeu
Prompt response and assessment by Josh. I was offered a slot Thursday the following week but due to miscommunication I was not able to secure a courtesy car, which is no biggie as I was on annual lea... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Fix Auto UK - Fix Auto Buckingham
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contacto
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, Reino Unido
- 01280 822671
4,8
Excelente
769 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent experience with Fix Auto
We had an excellent experience with Fix Auto in Brackley. They kept us fully informed of the progress, thanks Shelley. They completed the work very quickly. We had a tiny issue with the courtesy vehicle, but they were able to resolve this very quickly. Fantastic repair, all as new. Van was left clean and tidy. Thanks for a very positive experience 😊
5 de junho de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Corma,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Best regards,
Sharon, Fix Auto Buckingham
Beetle repairs
Sent my Beetle here for repairs after a minor accident. Staff were super helpful and friendly with great communication throughout the whole process.
4 de junho de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Hi Ally
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Ford c max repair
The car was repaired perfectly and there communication and timing was exceptional.
17 de abril de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Hi Mr Gibbs
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Brilliant service
Big shout out to Lauren for going above and beyond! She stayed late so I could collect my car after work, which made a huge difference. Great service, friendly team, and the repair was done perfectly. Highly recommend this place—thanks again, Lauren!
3 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Laur,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your comments have been forwarded to Lauren.
Best regards,
Sharon, Fix Auto Buckingham
Work done really quickly
Work done really quickly, and very pleased with the result. Thanks
28 de maio de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Rhianydd,
Thank you very much for your 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Best regards,
Sharon, Fix Auto Buckingham
Given my vehicle via insurance claim…
Given my vehicle via insurance claim for repair and they did fantastic job
6 de maio de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Murali,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
I highly recommend Fix Auto for your…
I highly recommend Fix Auto for your car repairs. They were very professional let you informed via email and sms the timeline or your vehicle repairs.
29 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Sumesh,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
“5 Star Shelly” !!!
Really faultless service. Shelly was amazing on the front desk keeping my updated all the way through the process. Which unfortunately was lengthy and very draining but I felt very looked after by her. She managed to source a hire car for myself very last minute which I’m very grateful for :)
29 de maio de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Hi Owen
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Your comments have been forwarded to Shelly.
Best Regards
Sharon, Fix Auto Buckingham
Impeccable service from the first phone…
Impeccable service from the first phone call. The work has been done to a high standard. The communication and regular text messages kept me informed of the cars progress throughout. I couldn't recommend them enough. When I picked the car up it was beautifully cleaned. Thank you for all your work with the repair.
20 de maio de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Andrew
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Resposta da Fix Auto UK - Fix Auto Buckingham
Good Morning
Thank you for your kind words, your feedback is very much appreciated.
Kind Regards
Sharon, Fix Auto Buckingham
Positive experience
Shelly on reception was really friendly and on it with communication. The people fixing my car were good at explaining things to me and did a great job on the car, as well as going the extra mile to help me with a warning that popped up on my car when I’d left. Overall everyone at Fix Auto was just really helpful.
8 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Han
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Brilliant service from start to finish
Brilliant service from start to finish. Both Sharon and Paul were really helpful throughout the time my car was with them. Very efficient and my car was delivered back looking like new. Thank you I really appreciate it.
14 de maio de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Jenny,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Shelley was brilliant at keeping us up…
Shelley was brilliant at keeping us up to date and chasing our Insurance company for the outstanding information needed to complete the job. Our car was repaired within the quoted timeframe and we were updated via text throughout.
9 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Sarah
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Repair was good took 2 weeks too long…
Repair was good took 2 weeks too long and the electric courtesy van wouldnt charge. Would never use again, receptionist was very helpful though.
8 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Buckingham
Good Morning
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments concerning the courtesy van and the ability to charge.
On return we did manage to get the van fully charged, however this does not mean there is no fault, it could be intermittent so we will monitor going forward.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto Buckingham
Exemplary service from start to finish
Shelly and the team at FixAuto in Buckingham made a stressful situation (a non-fault accident) completely stress free.. Communication, service and customer interactions were all exemplary..
8 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear David
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Good communication
Good communication. Take away/bring back vehicles promptly. Updates from delivery drivers en route.
One downside - courtesy car MG3 below expected standards of other modern low cost hatchbacks. Consider review of courtesy car options
7 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Buckingham
Good AFternoon
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fix Auto Buckingham fixed my car after…
Fix Auto Buckingham fixed my car after a neighbour hit my mini in our drive! Super efficient, friendly and good communication throughout. Very happy to recommend.
11 de março de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Dear Sharon
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Great service
Great service. Was advised of what was needed and kept up to date with progress. I had to chase up the courtesy car a few times but it was eventually delivered and swapped with our car when work was complete.
25 de abril de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Hi Miss McDonald
Thank you for your kind words and review. We’re thrilled to hear that you were happy with the repairs. We strive to keep our customers informed throughout the repair process.
Apologies for the delay in courtesy car replacement, this is sometime out of our control due to volume. Excellent customer service is always our goal, and your comments have been forwarded to relevant staff members.
Best Regards
Sharon, Fix Auto Buckingham
You fix nothing
After getting my car and drive for some miles, the headlights, the lane tracing assistant and the pre collision system are malfunctioning. As a result, I need to spend extra money to fix all these in the car dealer.
I am sorry but I do not need to edit any comment as it is far beyond fair. The dealer said because the bodywork was not done properly so made the calibration did not go well. If you need evidence, I can show you.
24 de abril de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Good Morning Ying
Thank you for taking the time to review our services, we apologise for our delayed response and have ensured your comments regarding the repair are fed back.
If you would like further piece of mind or amends to the repair completed by our bodyshop please let us know so we are able to rectify this as it seems, on this occasion, we were unable to meet our high standards.
Your vehicles ADAS system was attended too and reset by Toyota, Steven Eagell @ Milton Keynes so would be covered under their warranty.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto Buckingham,
Excellent
I recently had a hit & run my car was damaged I rang my insurance and they gave me the nearest garage for repairs, fix auto Buckingham , I rang the garage they gave me an appt for a few weeks due to courtesy car etc…. Graham was very nice kept me informed of what was happening all the way , my car was collected and deliver to the house , I was given a very nice clean Skoda , nice car , when I got my car back it was all nice and clean washed , very professional at all times I would recommend this garage def , thank you oh and thanks to Dave for collecting my car and bringing it back to me .
22 de abril de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Buckingham
Hi Saiqa
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Your personal comments have been passed over to the relevant staff too.
Best Regards
Sharon, Fix Auto Buckingham
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.