My Golf went into Fix auto Crawley for minor damage to the back end. My experience was great from start to finish. The girls in the office were friendly and helpful and kept me up to date. The work wa... Ver mais
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My Golf went into Fix auto Crawley for minor damage to the back end. My experience was great from start to finish. The girls in the office were friendly and helpful and kept me up to date. The work wa... Ver mais
A empresa respondeu
Had my Toyota Supra repaired by fix auto after an accident.Really impressed by the quick turnaround as it’s not easy to get parts for.I was well looked after by Rob in the bodyshop and was impressed b... Ver mais
A empresa respondeu
We can’t rate Auto Fix Crawley more highly. Our experience was totally fuss free and professional. The staff were really efficient and helpful. Our car was returned in showroom condition, all repai... Ver mais
A empresa respondeu
My fiancé car was hit by another car at a T junction so the other drivers fault completely. Her insurance company Aviva selected fix auto. We had to wait for a while to book the car in because they we... Ver mais
A empresa respondeu
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Escrito pela empresa

35- 37 East Park, RH10 6AN, Crawley, West Sussex, Reino Unido
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Did the repair but damaged something else and claim it was there before. It’s a burn mark on a door as if someone was welding something next to the car.

Resposta da Fix Auto UK - Fix Auto Crawley

Resposta da Fix Auto UK - Fix Auto Crawley
Everyone polite and responsive. Job looked great. I did have to take it back as one of the doors were not closing - but it was an issue easily resolved and done very quickly. Only reason not full marks is the job from start to finish did take a long time in my view but I am aware of the Covid environment having knock on effects in the delivery of all services.

Resposta da Fix Auto UK - Fix Auto Crawley
Our car came back repaired and they cleaned it for us. Which was great

Resposta da Fix Auto UK - Fix Auto Crawley
Very welcoming/professional staff. Great job on the car. What more could you want.

Resposta da Fix Auto UK - Fix Auto Crawley
Poor;
Expected 10 days to two weeks without my car.
Took 26 days, but not totally their fault.
I had to keep ringing them to find out what was happening.
Good;
Got in touch promptly to sort me having my car in for repair.
Came and fetched / returned my car.
Arranged a substitute car.

Resposta da Fix Auto UK - Fix Auto Crawley
Would have scored higher but it took 4 weeks to repair some minor damage & I had to chase for updates, also my car was returned without warning whilst I was at work.
The repair work though was perfect.

Resposta da Fix Auto UK - Fix Auto Crawley
Really good company as at first it was thought my car was a write off after a no fault accident when it was parked
They had lots of problems getting parts due to a known shortage but kept going & finally it’s ready Reception extremely helpful keeping me up to date on everything they were doing . Highly recommended

Resposta da Fix Auto UK - Fix Auto Crawley
My car was collected by very polite staff.
I was contacted 2 weeks later to say that it was ready and to arrange for its return.
The front of the car had been re-sprayed, but was finished to an appalling standard, so I rejected it.
I had another call 1 week later, to say that it was ready. When it was delivered, there had been an attempt to superficially polish some of the re-spayed paint, which was still poor and had only been treated in part. I rejected it a second time.
Another week passed and the car was delivered a 3rd time, this time finished to an acceptable standard.
I have to say that the staff were courteous and polite throughout, but the standard of work was extremely poor. It appears that there is a need to be far more stringent on final checking before releasing repaired vehicles back to their owners.

Resposta da Fix Auto UK - Fix Auto Crawley
Great customer service particularly from Cally who was understanding and sympathetic as my car was taken to this garage as part of an insurance claim. The whole experience in getting my car repaired had been stressful with dealing with the insurance companies and lease car firm so I appreciated Cally taking the time to understand the situation and giving me an update to tell me that my car was ready to be delivered back to me fixed.

Resposta da Fix Auto UK - Fix Auto Crawley

Resposta da Fix Auto UK - Fix Auto Crawley
I have no complaints at all. The repair took a little longer than I had expected but it didn’t matter since I had a courtesy car which was delivered to me in exchange for my own car. I would be happy to recommend them to anyone else who needed their car repaired.

Resposta da Fix Auto UK - Fix Auto Crawley
Excellent service and friendly staff. It makes it so much easier when they are prepared to collect your car for you, and drop it off again. First rate, would very much use again.

Resposta da Fix Auto UK - Fix Auto Crawley
Came to pick the car up for me, im stunned at how new the car looks considering how ruined it was when they got it! Crazy how good the work is. Dropped the car to me the same day it was completed!

Resposta da Fix Auto UK - Fix Auto Crawley
Staff were really friendly and throughly explained what repairs had taken place. Courtesy car was issued which was clean and tidy.

Resposta da Fix Auto UK - Fix Auto Crawley
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