Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Ver mais
A empresa respondeu
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Ver mais
A empresa respondeu
My car went in for some body work repair and a coolant tank replacement. Few problems with a separate issue when I came to collect it, the spark plugs needed replacing. They fixed this in 24 hours an... Ver mais
A empresa respondeu
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... Ver mais
A empresa respondeu
Great job done the booking in process took ages (shortage of parts seamed to be the reason but apart from that very friendly and helpful customer service from all staff.
A empresa respondeu
Escrito pela empresa
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Escrito pela empresa

Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, Reino Unido
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Smooth and confident handling of my repair, keeping me in touch with progress and informing me at the earliest opportunity of when the car was ready for collection.

Resposta da Fix Auto UK - Fix Auto Durham
Kept me updated all along the repair process

Resposta da Fix Auto UK - Fix Auto Durham
Dealing with a honest company that do a terrific job. Would definitely come back.

Resposta da Fix Auto UK - Fix Auto Durham
Great communication, kept me informed and updated. It was an efficient hassle free service.

Resposta da Fix Auto UK - Fix Auto Durham
They delivered ahead of the promised date

Resposta da Fix Auto UK - Fix Auto Durham
Considering the high standard of workmanship, cleanliness, and friendly and honest staff members, I have no hesitation in recommending your company to everyone.
You fully deserve ten out of ten.

Resposta da Fix Auto UK - Fix Auto Durham
Great service from start to finish. Andrew was brilliant, Donna in the office kept me up to date and actually got my car finished and repaired sooner. Callum also dropped off and picked up my car, which really helped.
Thank you!

Resposta da Fix Auto UK - Fix Auto Durham
Communication from the start to end was really good. Friendly staff.

Resposta da Fix Auto UK - Fix Auto Durham
the staff were very helpfull and did a very good job

Resposta da Fix Auto UK - Fix Auto Durham
Brilliant service from Fix Auto Durham, friendly staff, great communication, very efficient, car repaired in 3 days. Added bonuses- car washed and valeted, air added to tyres and overall a great repair job!

Resposta da Fix Auto UK - Fix Auto Durham
On an interestingly excellent level,
I had an incredibly superb experience with Fix Auto Durham relating to my Nissan Qasqai, and it's bodywork in relation to dints and scratches which was caused by someone's unfortunate accident.
The unknown can cause great worries. But from my first telephobe call interaction with Fix Auto Durham customer caller helper, namely Donna, very pleasant and welcoming in a family friendly manner and very professional. I had my arrangements and I arrived on the premises. Subsequently, met Donna who acquired all required information. She said the person to examine my car namely Jason was on his lunch. Whilst on the one hand I said, please I can wait! I didn't want to interrupt his lunch break! I waited in the reception but it was a sunny day and was truly hot. On the other hand, Donna went away and told me to wait in the reception... I walked just outside of their reception office. Thereafter a few minutes. A man came out, namely Jason, incredibly approachable and very pleasant to talk to, examined my car, told me of their procedures and processes and other relevant information, including picking my car from my home address, the deadline finishing the work.
I left Fix Auto Durham. The car was picked from my home, by yet another incredibly family friendly member of their team namely Michael to collect my car from my home address. I must admit Michael is an amazingly helpful and supportive guy and their service is pretty swift, efficient and professional, including their way of effective communication.
Undoubtedly, for future reference, I will further use their services and most certainly can recommend Fix Auto Durham's services to anyone.
In addition, I have been a customer of many many auto businesses in the NorthEast. Never had such amazing experience. Therfore huge thanks to Donna, Michael and Jason, I have had the highest possible standard of Class services for the first time from Fix Auto Durham in the UK.
Overall I have received the best service, product, and customer specialist family friendly warm great service at Fix Auto Durham. I now have enquired and intend to plan my future car mot and full services at Fix Auto Durham.
I am not entirely convinced that it is the place that makes the invaluable experience pleasant and professional. It is the people within the premises that makes it an amazing experience. In my casesuch as the staff that are Donna, Michael and Jason made it more pleasant professional and unforgettable experience.
So, for all my service needs, I am so happy that I have found Fix Auto Durham, and because of Donna, Michael and Jason, I will always return to this place and seek their amazing services.
After all, we all want a place and its staff that I can trust.
For that, Donna, Jason and Michael, I am greatful and truly appreciate your expertise, time and efforts, help and support. Absolutely brilliant.
We never seem to take the time and thank brilliant professionals like you. I wanted to take and spend my time, and Thank you so much for everything you have done.
See you soon Fix Auto Durham and its team.

Resposta da Fix Auto UK - Fix Auto Durham

Resposta da Fix Auto UK - Fix Auto Durham
I have just had my wife’s vehicle repaired by Fix Auto Durham. Outstanding craftsmanship, Michael was superb throughout, explaining the process from start to finish. He even dropped my vehicle off for me at my home to avoid any inconvenience to my working day. Donna was great also, kept me updated on the progress of the work and when my vehicle would be ready by. They really went above and beyond, I would recommend them to anyone wishing to have their vehicle repaired.

Resposta da Fix Auto UK - Fix Auto Durham
kept me informed at each stage, picked up and delivered my vehicle-I had nothing to do -but wait

Resposta da Fix Auto UK - Fix Auto Durham
Just been sorted by fix auto due to an accident with my car and I couldn’t recommend any garage more. Michael was a cracking fella, super cheerful and friendly made the experience as nice as possible, everyone on the call desk were extremely helpful and kind, the work they did was also quick and efficient. What an amazing garage 10/10

Resposta da Fix Auto UK - Fix Auto Durham
Started off a rocky start but ended well. Staff was able to address my concerns and rectify issues adequately.

Resposta da Fix Auto UK - Fix Auto Durham
The work carried out after my accident was to full satisfaction and was happy with result

Resposta da Fix Auto UK - Fix Auto Durham
Very polite and helpful staff. Kept informed of progress with car. Car returned fully valeted and an amazing job on wing bumper and alloy. Highly recommend. Also sorted compulsory excess out where Admiral had messed it up.

Resposta da Fix Auto UK - Fix Auto Durham
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