Fix Auto UK - Fix Auto Redcar Opiniões 

99
TrustScore: 4 em 5

4,2

Trunk Road, TS10 5BW Redcar, Cleveland, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Repair carried out to high standard car good as new Let fully informed throughout Delivered car back to me at home which was a bonus Also promt delivery of a courtesy car which was very welcome

Classificada 5 em 5 estrelas

From taking my car to be assessed for repair everything went smoothly from collection to return. Slightly more difficult when I needed to contact by telephone. Otherwise excellent service.

Classificada 5 em 5 estrelas

The entire experience of having my car repaired was stress free and very professional from start to finish. The quality of work carried met with expectations and I would have no problem recommending D... Ver mais

Classificada 5 em 5 estrelas

My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now inv... Ver mais


Informações sobre a empresa

  1. Oficina de reparação automóvel
  2. Oficina de carroceria
  3. Bate-chapa
  4. Mecânica automóvel
  5. Serviço de motorista

Sobre Fix Auto UK - Fix Auto Redcar

Escrito pela empresa

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Escrito pela empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Informações de contacto

  • Trunk Road, TS10 5BW, Redcar, Cleveland, Reino Unido

  • 01642 759100

4,2

Bom

TrustScore: 4 em 5

99 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(99)

5729 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Not a great start .

Not a great start .
Booked in At 1400hrs for first assessment but not seen till 14.30 at the 3rd time of asking word finally got to the asserr.
Was told approx 7 days but took 15.
Hire car fine and work done looks fine.
Wast told the car had had a check before handed back but no water in the screen container which had been changed.and whoever had worked on the car had used the aux system for there music/ phone,left my lead connected and hanging out ?.....

19 de outubro de 2022
Classificada 4 em 5 estrelas

Repair to my car was excellent

Repair to my car was excellent, the guarantee for work undertaken also excellent. The reason for not giving 5 stars was that the communication could have been better on when my car would be ready for collection. Perhaps introduce a weekly call to update the customer on the progress of the repair.

7 de setembro de 2022
Classificada 3 em 5 estrelas

More than happy with the repair work…

More than happy with the repair work done on my car…..
But I don’t know why it wasn’t at least hoovered inside before getting it back. Everywhere inside is covered in a fine white dust, passenger seat caked in it and marks left on upholstery.
Also quite a bit of soil in my boot that wasn’t there before it went in for repair.

31 de agosto de 2022
Classificada 5 em 5 estrelas

The work done is fab!

The work done is fab!, only thing I would say is I didn't like that I had to ring numerous times to find out when I was getting my car back. So I'd say the follow up and communication could be better.

20 de agosto de 2022
Classificada 5 em 5 estrelas

Excellent service

Emily and her colleagues were excellent at communication, responding quickly and keeping in touch. Courtesy car was fab, and was lovely to see my car had cleaned when I picked it up which I wasn't expected. Brilliant service from all involved.

3 de julho de 2022
Classificada 3 em 5 estrelas

DP17OJC repair

From the accident happening in January to the car being brought to your garage in May for repair seemed to be such a long time, added to this even though an assessor had seen the car and decided on the repair needed after the car had been in for repair for 8 days
I rang to check on progress and was told the bumper hadn't arrived from Germany. This did not please me at all because i felt there had been plenty of time to collect all the parts needed before the job was started.
Once completed the car sat on your forecourt for at least a day waiting to be washed before i got a call saying i could pick it up.
I feel frustrated at the lack of momentum in this case.

28 de maio de 2022
Classificada 4 em 5 estrelas

Rear bumper replacement

We are satisfied with the replacement of the rear bumper. We got a new courtesy car which was good to use in the mean time. Staff were friendly and helpful at Redcar Vauxhall repair garage. Thanks.

25 de maio de 2022
Classificada 4 em 5 estrelas

Admiral repair job

No courtesy car available for 7 weeks and found more damage after the car was already stripped down for 3 weeks apparently. Polite staff and car was fixed in the end though. Admiral had my car sent there so I had to roll with it. Staff were helpful when needed.

19 de maio de 2022
Classificada 4 em 5 estrelas

The work done was very good

The work done was very good. I used the collect from home option which was great but due to some confusion over bank holiday dates it took several days after completion before it was returned which was less than ideal.

13 de maio de 2022
Classificada 1 em 5 estrelas

Terrible

I was informed my car was ready to collect and could only go between 9 am and 5pm Monday to Friday. So I took half a day holiday and arranged travel to the garage. When i inspected the work it was substandard with grit under the paint. I left the car. It was then delivered to me at a further date and the bumper was not fitted correctly. I sent it back to the garage where the manager called me, told me it was ok, and I put the phone down on me. A lady then called me and said they thought it was ok and it would be delivered. If I had an issue take it up with the insurance company. Horrible.

5 de maio de 2022
logótipo da Fix Auto UK - Fix Auto Redcar

Resposta da Fix Auto UK - Fix Auto Redcar

Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

Classificada 1 em 5 estrelas

Car was very dusty inside when returned…

Car was very dusty inside when returned and smelt of body filler.

Took over 4 months from contacting you to having the repair undertaken.

Corsa is not a suitable courtesy car for a family.

30 de abril de 2022
logótipo da Fix Auto UK - Fix Auto Redcar

Resposta da Fix Auto UK - Fix Auto Redcar

Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself.
Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK

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