Everything ran so smoothly. A courtesy car arrived the day after reporting accident to my insurance company. Ten days later my car was ready to pick up. So pleased with the quality of service and of... Ver mais
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Leia as opiniões dos outros
Really amazing service. We were kept updated at all times and all planned timings were adhered too. Car was repaired well and beautifully valeted. Would highly recommend this company
A empresa respondeu
What a wonderful bunch the team at Fix Auto in Stevenage are. My dearly loved car was collected swapped for a very clean courtesy car and delivered back looking spanking new. Accident? My car!? I w... Ver mais
A empresa respondeu
Everything booked on time, communication during the the whole experience and Car communicated when ready to pick up. I ran a little late on time to pick car up and informed Fix Auto and they stayed o... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Fix Auto UK - Fix Auto Stevenage
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contacto
Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, Reino Unido
- 01438 720720
4,8
Excelente
449 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service from start to finish…
Excellent service from start to finish very polite I am very happy with the work done on my car would highly recommended to others thankyou very much
23 de junho de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Chris,
We're delighted to hear that you were pleased with the service you received from start to finish. Thank you for your recommendation; we appreciate it greatly!
Fix Auto Stevenage
Extremely helpful and Henry was really…
Extremely helpful and Henry was really on top of things. Thanks
1 de julho de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you Michael,
We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback.
Fix Auto Stevenage
Great job
We had our car repaired a week ago and a couple bits still remained although the rest was amazing, Andy came to do the last couple of bits today and was brilliant: Quick, efficient and what a great job! Thanks Andy, well impressed
1 de julho de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
Hello Maggie,
We're glad you enjoyed your experience and appreciate you highlighting the quick and efficient work completing the final repairs. Thank you for your positive feedback!
Fix Auto Stevenage
Fantastic service
Fantastic service. The staff were so caring and polite. They are so professional and keen. A courtesy car was delivered to my house and car taken back to workshop for repair. The repair took two weeks and they were in touch regularly. Finished car like brand new.
23 de junho de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
Hello Eileen,
We appreciate your fantastic review! We're happy to hear that you found our staff caring and polite, and that you were pleased with the regular communication and the quality of the repair. Thank you for sharing your experience.
Fix Auto Stevenage
Recently used the Stevenage branch for…
Recently used the Stevenage branch for extensive damage on my car. Great repair job done and excellent service from their reception. They communicated with me during the job and also with my insurance company. The courtesy car I was given was very good too. Would highly recommend as the whole process was easy.
27 de junho de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
Hi Alison,
We're happy to hear that you had a positive experience at Fix Auto Stevenage. We appreciate your kind words regarding the repair work, the service provided, and the courtesy car. Thank you for recommending us!
Fix Auto Stevenage
I was given regular updates on progress…
I was given regular updates on progress and all deadlines were met.
Staff were helpful on the phone every time I had any queries.
The body work carried out on the McLaren was outstanding.
An all round excellent service.
11 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Dear Mr Marshall,
We appreciate your positive feedback and are so glad to hear you were happy with the updates and helpful phone support. It's great to know you were impressed with the quality of the work.
Fix Auto Stevenage
The repair work was done quickly and to…
The repair work was done quickly and to a very good standard. I was kept informed by the helpful staff. I would highly recommend.
23 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
We appreciate you taking the time to leave us a 5-star review. We're so glad to hear that you were pleased with the prompt service and high standard of work.
Really friendly staff
Really friendly staff. Did a great job and kept to estimated completion date.
12 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
We're so glad to hear about your positive experience with our staff and the work completed. Thank you for your review!
Fix auto completed a repair to my Toyota
Fix auto completed a repair to my vehicle after an accident. They kept me informed of progress regularly by phone. This improved communication between us.
7 de maio de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
We appreciate your feedback and are glad to hear that you were kept informed throughout the repair process. We strive to provide excellent communication and customer service, and we're pleased that our efforts met your expectations.
Stevenage repair centre staff were very…
Stevenage repair centre staff were very friendly and helpful.
The repair process was done efficiently and my car was repaired to a high standard.
29 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words. We're delighted to hear that you were happy with the service and quality of the repair you received. We strive to provide our customers with the best possible experience and we're glad you found our staff friendly and helpful.
One very helpful person Andrea
One very helpful person Andrea. However it took two weeks to change a bumper. There were problems getting the right parts.
22 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
We appreciate you highlighting Andrea's helpfulness. We understand the frustration of a delayed repair, especially when parts availability is an issue. We strive to provide timely service and will review our processes to improve in this area.
The full repairs were not completed
The full repairs were not completed. There is still damage to the boot door internal plastic part and a rattle from the near side drivers seat area. My wife has spoken to someone at your Stevenage base who is looking into this but I have low scores as all of this was reported post the accident.
16 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
We understand your frustration with the incomplete repairs and the ongoing issues with your vehicle. We are committed to providing our customers with the highest quality service and strive to ensure all repairs are completed to the highest standard. We appreciate you bringing these issues to our attention and are working to resolve them as quickly as possible. We will follow up with you directly to discuss these concerns further.
Friendly staff
Friendly staff, they kept us up to date on the progress of the repair. The car was delivered back to us by a very nice chap,(sorry we didn't get his name).
It looks like someone has done a good job of cleaning our car as well.
We would definitely recommend Fix Auto.
17 de abril de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words and 5-star review. We're delighted to hear you were happy with the service and the quality of the repair. We appreciate you taking the time to share your experience with us. We strive to provide our customers with a positive experience and are glad you found our team helpful and the car returned in a clean state.
Excellent repair and generally good…
Excellent repair and generally good lines of communication.
11 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words and 5-star rating. We're delighted to hear you were happy with the repair and communication.
Had my car fixed after an accident
Had my car fixed after an accident. My car insurance had been a nightmare to communicate with so fix auto Stevenage had been super helpful with communicating especially Henry. You’ve been amazing! Very informative, I’ve just received back my Range Rover- after slight scratches still left- wasn’t an issue fix auto Stevenage are even sending someone from their workshop to get it touched up at my home address. What phenomenal service especially receiving such poor service from my car insurance to get this dealt with.
So thankyou so much to the team dedicated at fix auto Stevenage. You’ve done amazing body work on my car. Looks like a new car again with a lifetime guarantee given for peace of mind whilst the car is mine.
10 de abril de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
We are so happy to hear about your positive experience with our team. We understand how frustrating it can be to deal with insurance companies after an accident, and we are thrilled that our team was able to provide you with the support and communication you needed. We are particularly pleased that Henry was able to provide you with the information and assistance you required. We are also delighted that you are happy with the bodywork on your Range Rover. We strive to provide our customers with the best possible service, and we are committed to ensuring that our customers are satisfied with the repairs we provide. We are dedicated to providing a lifetime guarantee on all our repairs, giving you peace of mind knowing that your car is in good hands.
I’m really impressed with the work done…
I’m really impressed with the work done on my wife’s Polo GTI after it was rear-ended. The team did an amazing job—everything looks brand new again. You honestly can’t even tell it was in an accident. Communication was great throughout, and they kept us updated on progress. Super friendly, professional, and clearly take pride in their work. Would absolutely recommend them to anyone needing car repairs!
9 de abril de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you for taking the time to share your positive experience. We're delighted to hear that you were so impressed with the work done on your wife's car. It's wonderful to know that our team's dedication to quality and communication made such a difference for you. We strive to provide the best possible service, and your kind words are a testament to our commitment.
Good customer service and excellent…
Good customer service and excellent repair work. This is the second time I have used Fix Auto being my preference over what my insurance company suggested. The only reason i dropped a star was due to lack of contact after I’d left the car. Had to ring to chase them up but other than that the service was good.
4 de março de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
We appreciate your kind words about our customer service and repair work. We're glad you chose us over your insurance company's suggestion. We understand your frustration with the lack of contact after you left your car. We strive to keep our customers informed throughout the repair process and will take your feedback into account to improve our communication.
Excellent from start to finish
Excellent from start to finish. It is a hassle having a car repaired but these guys made it as smooth and stress free as it could possibly be and did a good job.
2 de abril de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Stevenage
We appreciate your kind words and are thrilled to hear you had a positive experience. It's our goal to make the car repair process as smooth as possible for our customers. We're glad we were able to help you through this process.
Resposta da Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words and 5-star rating! We're happy to hear you found our service helpful and appreciate your feedback.
Retail repair experience
Very friendly and efficient. High quality repair. I was paying for this myself so although not cheap you get what you pay for.
25 de março de 2025
Resposta da Fix Auto UK - Fix Auto Stevenage
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide high-quality repairs and excellent customer service. Thank you for choosing us.
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