Excellent pick-up, on-going communication and repair. Vehicle looks as good as new. Fully cleaned inside and out prior to hand-over.
Localização
Alterar localizaçãoHardwick Lane, NG17 5EJ Sutton-in-Ashfield, Nottinghamshire, GB
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Leia as opiniões dos outros
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... Ver mais
A empresa respondeu
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... Ver mais
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Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... Ver mais
Informações sobre a empresa
Sobre Fix Auto UK - Fix Auto Sutton-in-Ashfield
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contacto
Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, Reino Unido
- 01623 555512
4,8
Excelente
156 opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I would give this place zero stars if I…
I would give this place zero stars if I could. My car went in for repairs due to a collision. On the 8th day of having the vehicle they rang me to say the work is done but they have problems starting my vehicle. And from there it was horrendous. Various phone calls saying whats wrong with my car etc. It was obvious something was damaged while IN their possession. On pick up the OLD bloke was VILE. Im a 33 year old woman and he came up to me pointing his finger in my face being absolutely disgusting because I asked for proof of invoice of the part being "fitted". AVOID! Absolutely disgusting attitude if things dont go their way. (I was approved this place through insurance). AVOID DISGUSTING VILE PEOPLE!!!
16 de setembro de 2025
Opinião espontânea
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
There are always two sides to a story.
We would also give no stars for this customer integrity if we could.
Steve Cook MD.
Professional
Professional, polite and completed work quick without any problems
Would recommend.
5 de setembro de 2025
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
MISS A SMITH,
Amanda, we're happy to hear that the work was completed quickly and professionally. We appreciate your recommendation and positive feedback.
Fix Auto UK
Fix Fantabulous Auto
My experience of using Fix Auto was fantastic. Everyone was very friendly and accommodating, right from the first call to arrange a appraisal of the damage, through to collecting the courtesy car, keeping updated on progress and then finally collecting my repaired car that was in tip tip shape.
Would definitely recommend
12 de agosto de 2025
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Reply:
Thank you so much for your kind words and recommendation! We’re delighted to hear that you found our team friendly and accommodating throughout the whole process. Making sure everything runs smoothly – from arranging the appraisal to handing your car back in top condition – is always our goal, so it’s great to know we delivered that for you. We really appreciate you taking the time to share your experience and look forward to being of service again if you ever need us.
Steve MD
Regular contact
I was contacted regularly & kept informed the only thing I wasn’t told was how long the car would be with the garage for. Had I have been told this when I was booking it in it could have been worked on while I was away, but instead I booked it in on my return & it was with you 2 weeks & wasn’t really major works !! Just set people’s expectations!!
30 de julho de 2025
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
NJB,
We appreciate your feedback and are happy you were kept informed. I will look into the time scale of the repairs has this is automatically generated by the management system. We had the vehicle on site 8 working days. Sorry we didn't meet your expectations.
Steve Cook MD
Fix Auto UK
An excellent service received for auto…
An excellent service received for auto repair. Only issue was that my BMWi3 door no longer opens using the outside door handle, only from the inside door handle now.
22 de maio de 2025
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
JEFF,
We're glad you enjoyed your experience. We appreciate your feedback and regret to hear about the door handle issue. We will review this to ensure it's addressed properly.
Fix Auto UK
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Lucy Garthwaite,
We are so glad you found our service fab and efficient from start to finish. Thank you for your positive feedback!
Fix Auto UK
Can't fault the experience
From start to finish the whole service has been excellent. We were referred by our insurance company and were concerned that it wasn't going to a dealership as the car was only 6 weeks old when the damage occurred but we didn't need to be. Repair to an excellent standard and all the staff were great. Thank you
20 de junho de 2025
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Stu j,
We're happy to hear that you had an excellent service experience! We appreciate your feedback and are so glad the repair met your expectations. It's great to know our staff made the process smooth for you.
Fix Auto UK
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
We're happy to hear about your great experience with our team and customer care. Thank you!
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
We appreciate your kind words and 5-star rating! Many thanks for your patience and understanding throughout the repair
Three attempts to fix the car
When i went to collect the car the standard of work was very poor. The fitting of the new parts was unacceptable. The second time I went to collect it some of the problems had been rectified but more problems had appeared. I eventually collected the car on the third attempt.
21 de março de 2025
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for taking the time to leave your feedback. We’re very sorry to hear that your experience did not meet the high standards we aim to provide.
We appreciate your patience while we worked to resolve the issues and regret that it took multiple visits to get issues to the high standard that you expected. Your comments have been taken seriously, we don’t usually have to repair non-related issues. We agree that your first refusal was valid, we will review our processes to ensure improvements are made.
Thank you again for your feedback.
Stephen Cook MD
Customer Service is excellent
Customer Service is excellent, including phone calls to book in and regular updates, reception in store and the guys that inspect your vehicle and show you around the courtesy car. Would definitely use this company again.
12 de março de 2025
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for your kind words and 5-star review! We are delighted to hear that you were happy with our service and found our staff helpful and friendly. We appreciate you taking the time to share your experience with us.
perience was very mostly very…
My experience was mostly very good. The car was fixed very quickly, however there are one or two things that I wasn't too impressed by.
12 de fevereiro de 2025
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
We appreciate your feedback and are glad the car was fixed quickly. We'll look into the areas that didn't meet your expectations. Thanks for your time.
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Emad for your kind words. I will pass on your comments to all the Staff.
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for your wonderful 5-star review! We're thrilled to hear you had a positive experience and found our service to be excellent. Your recommendation means a great deal to us, and we appreciate you taking the time to share your feedback. We will certainly share your comments with our team. We strive to provide the best possible service, and your kind words are a testament to our efforts. We hope to see you again soon!
i 20 repair
nice people to deal with ,polite and kept me in the picture through out the repair, end product perfect,could not ask for more.
13 de dezembro de 2024
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
We're thrilled you had a positive experience! We appreciate you taking the time to share your feedback. It means a great deal to us to know our commitment to providing excellent customer service and high-quality repairs was met. We're so glad you're happy with the end result. Thank you again for your kind words.
Took my car in to be repaired and was…
Took my car in to be repaired and was told it would take about 10 days, I got it back after 8 days and it was beautifully clean. Staff are lovely and friendly.
2 de outubro de 2024
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for your wonderful review! We're thrilled you're pleased with the repair and the cleanliness of your car upon return. We appreciate you highlighting the friendliness of our staff; we strive to create a positive experience for every customer. We're glad we could get your car back to you ahead of schedule.
Nice work and good services!!
19 de setembro de 2024
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you so much for your wonderful feedback! We're thrilled to hear you had a positive experience with our work and services. Your kind words mean a great deal to our team, and we'll be sure to share your comments with everyone. We truly appreciate you taking the time to leave this review, and we hope to have the opportunity to assist you again in the future. We strive to provide excellent service, and your satisfaction is our top priority.
Great service all round
My car was ready earlier than predicted and was repaired and cleaned to a high standard. But the customer service was what really impressed. Friendly, Informative and helpful. Thank you!
9 de setembro de 2024
Excellent repair and standard of service
All aspects of my repair ran very smoothly, and to time. Highly delighted with the level of service and the standard of the repair.
14 de agosto de 2024
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you for your kind words! We’re thrilled to hear that you’re delighted with our service and the repair. Your satisfaction is our top priority. Steve Cook MD
From initial contact to collecting my…
From initial contact to collecting my car, all staff were professional and courteous.
My car was booked in promptly and I was regularly informed of progress
13 de agosto de 2024
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks for taking the time to review our services. We truly appreciate your positive feed back. I will pass your comments to the staff at our morning meeting.
Kind regards Steve Cook MD
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