Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... Ver mais
A empresa respondeu
I thought the whole repair took far too long. My vehicle was collected on the 31st October 2022 and I had it back this week on the 10th January 2023. On inspecting my vehicle the passenger side rear w... Ver mais
I had my vehicle repaired after an accident. The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done witho... Ver mais
A empresa respondeu
Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini... Ver mais
Escrito pela empresa
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Escrito pela empresa

Unit 3 Upper Brook Street, WS2 9NT, Walsall, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not all there fault but rear bumper back on without connecting wiring and putting bolts in the bumper and scratching side of car,like to see there report when they picked up my car bet it wasn't on that,had to get my 14yr old son to get underneath rear of car to properly push in indicated wiring in live traffic as I am unable to get down and do it myself,stear clear of this place
I want to thank the team who fixed up the damage on my car they done a brilliant job if I could thank them individually I would the car looks brilliant I will be using them again for anything I need doing in the future also like to thank them for calling me telling me when I should get the car back and also the office staff polite and helpful.
The car was repaired very quickly and Jaz and the team were very helpful and friendly. She also arranged the car hire with Enterprise to collect me from the garage.
Excellent work done on repair. Friendly staff also.
Great service staff outstanding always been helpful
Car was ready before the actual date it was expected . They did an absolutely amazing job on my car I would definitely recommend them.
My car went in to repair through insurance.
Took them almost 3 months.
Every time I called to ask them how long and I was told we are waiting for part.
At the end they said it doesn’t cover with insurance.
If it doesn’t cover insurance then why they were waiting for parts.
Warning lights are on the dash board which was not there before collision.
Now I can’t even drive my car.
I would recommend to stay away from this company.
Not professional at all.
Work has been completed to high standard, very efficient and communication with customers is very good
Terrible from the start - they wouldn’t detail me as to what repairs were going to be carried out wouldn’t assist me with photos of the repair, as I’d just brought the vehicle I wanted assurance that what was being done was being carried out to a high standard.
Vehicle returned unfinished and not to a good standard, too be over 2 hours to clean the inside of the van - both from and the rear of the vehicle, drink cups left littered inside front of the van and paper sheets left ripped on floor, never even valeted or washed it!!
I wished I’d sourced my own repair company now and not gone with the insurance company.

Resposta da Fix Auto UK - Fix Auto Walsall
Brilliant team very quick and helpful always kept me up to date with the repairs on my car and have done a fantastic job with the repairs would highly recommend 👍
Brilliant team, super professional and delighted with the work on my I4. Can't thank the team at fix auto enough - Jas in particular - for helping to get this done on a tight schedule.
Absolutely shocking experience.
My car has been with this garage for 1.5 months now through an insurance repair, and I’m still being told they’re “waiting for parts.” No clear timelines, no urgency, and very little communication unless I chase them myself.
It’s beyond frustrating at this point — what should have been a straightforward repair has turned into a never-ending wait. The lack of transparency and progress is an absolute joke.
I would not trust this garage with my vehicle again and definitely wouldn’t recommend them to anyone. Seems like a SCAM

Resposta da Fix Auto UK - Fix Auto Walsall
Very good and helpful experience
What started was a call to my Insurers to report that a woman had reversed into me smashing the bumper and grille then I got a call from the garage followed by a call from the Hire Company which knitted perfectly together.
There was a tracker online showing where my car was in getting fixed which was fantastic.
The garage had done a fantastic job in repairing my car and was pleasantly surprised when my car back washed and hoovered.
A fantastic worry free transaction - I am well impressed, well done chaps.

Resposta da Fix Auto UK - Fix Auto Walsall
Excellent service and repair from start to finish , all the staff were very helpful from the receptionist to the drivers who collected and returned my vehicle. Was kept up to date at all times

Resposta da Fix Auto UK - Fix Auto Walsall
Thank you jas and the team from start to finish for looking after me

Resposta da Fix Auto UK - Fix Auto Walsall
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.