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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Can fault any aspect of using this company to fit a new screen to my Fitbit. Their site was super easy to use. The process seamless They kept me extremely well updated from postage of my Fitbit th... Ver mais

Classificada 4 em 5 estrelas

My wife's Versa 3 watch is working again after she dropped it; all it needed was a new screen. Turnaround would have been quick and deserved 5 stars but the carrier let them down and made it almost a... Ver mais

Classificada 5 em 5 estrelas

I checked the reviews before sending off my FitBit for you never can tell about a company's service. The numerous 5 star ratings were absolutely right, I sent my FitBit on Tuesday and received it bac... Ver mais

Classificada 5 em 5 estrelas

Delighted that Fix Fitbits exists, rather than have to throw broken items away. My Fitbit Sense 2 suffered a smashed screen when it was dropped on a tile floor and Fix Fitbit expertly fitted a replac... Ver mais

Informações sobre a empresa

  1. Oficina de reparação de dispositivos electrónicos
  2. Loja de dispositivos electrónicos

Escrito pela empresa

Don't want to spend big for a brand new tracker or smartwatch? Pay a fraction of the price for a repair! You don't need to fork out for a new tracker or smartwatch when you can have your broken existing Fitbit serviced by us for a lesser cost. We at FixFitbits are here to help you to get back into your wellness routine as quick as possible.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

116 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(116)

22 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Really good service

Really good service, Fitbit repaired looking as good as new. Only one point could just send a email to say they have received payment, other than that a good service

3 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Repair dont replace!

Fantastic service, communication and repair. The strap on my fitbit charge 2 fell off and I was unable to attach one side, having purchased several new straps it was clearly the fitbit. I contacted wefixfitbits and Kristian responded very quickly with the possible issue and a quote. I sent my fitbit off and within 4/5 days (there was a weekend in between) it was back! Turns out the housing was bent. I would always much rather get something repaired than replace and I am thrilled my fitbit was able to be repaired. Highly recommend Kristian at wefixfitbits.

1 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Quick and efficient service

Quick and efficient service. Excellent communication along the way. Timescales met for each stage of the process. Would highly recommend

25 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Five Stars

So pleased with service received. My Charge 2 had a badly damaged screen. I posted it 2nd class on a Friday afternoon, and on Wednesday the following week it was back on my wrist actually looking brand new :)

Really good communication too, and quick, accurate quote after initial inquiry. Really glad I decided to repair rather than replace. Many thanks!

25 de janeiro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Fitbit Repair

Good communication in update of repair returned within 5 working days. I would have given 5 star but for the cost of £7 postage for returning the item when cost of sending item via Royal mail was £3.35

20 de janeiro de 2023
Opinião espontânea
logótipo da Fix Fitbits

Resposta da Fix Fitbits

Thanks for taking time to leave a review!

Just for transparency - £7 is the cost to post via DPD with tracking, insurance and a 1 hour delivery time slot.

Using postage methods for £3.35, the device would not be insured and if it were to be lost with no compensation, it would not bode well for us or the customer.

Classificada 5 em 5 estrelas

Very efficient and prompt service

Very efficient and prompt service. I have had my Fitbit for years and was upset when I lost it in a car park due to a faulty strap. The screen and display were badly damaged after a car had run over it. I found fixfitbits online who gave me a quote. I paid the invoice and then posted the watch. Despite this happening over the Christmas / New Year period the watch was repaired and returned within a week. Very good communication throughout the process. Now as good as new. Very happy.

6 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Yes was all really simple

Yes was all really simple! I emailed with a picture to get a quote and then posted the product to FixFibits and they confirmed the quote and repaired my watch within a week of receipt. It all seems to be working now so I am very pleased

20 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service - would highly recommend

I was a little apprehensive sending my Fitbit away to Fix Fitbits (which I found online). However, I had no reason to worry, they kept me informed throughout the whole process and I had my Fitbit back fixed within a week. My screen was badly scratched due to a fall, but it came back as good as new. Thank you Fix Fitbit!

3 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent, prompt service in replacing my fit bit charge 2 screen. No hesitation in recommending them

12 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

My Fitbit screen and become loose so I…

My Fitbit screen and become loose so I looked on line for repair and I’ve been delighted with the service I received. I was quoted the cost of repair which I accepted and they emailed me when they received it. It was repaired and I received it all sorted out in 4 days. I highly recommend them

15 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fix Fitbits great service

Fix Fitbits
5 star service.
Gave quote for repairs up front. Reasonable price for replacement fit bit 2 screen cover which had cracked badly.
Communication excellent on procedure for postage and repair.
Was repaired and sent back within 2 days of receiving. Great communication from their identified deliverer.
Definately recommend this company 100%

4 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely brilliant service from…

Absolutely brilliant service from Fixfitbits. From my initial enquiry regarding repair of my charge2 screen it took five days to receive my Fitbit back looking like new! Louis kept me informed at each step and the whole process was seamless. Well done and thank you!!

21 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fixfitbits is an outstanding repair…

Fixfitbits is an outstanding repair company. Fast and very reliable. The cracked screen only Versa was replaced . Service was excellent and communication was spot on and informative. Definitely a company to use. They are brilliant !!!

15 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Repair of my Fitbit Sense

Repair of my Fitbit Sense, it had a crack running from top to bottom of the screen, so required replacing. I found Fixfitbits on a Google search, requested a quote which was received promptly, sent my Fitbit Sense to them and it was returned within a week and is now as good as new. Brilliant service, I would definitely recommend.

29 de junho de 2022
Opinião espontânea

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