Initially I chose FMCM due to the good reviews. Sent machine away took a little while for it to return with the same problem. After much back and forth over WhatsApp I sent it back to FMCM where they... Ver mais
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Great service and an easy to follow website. The AI WhatsApp had no issues and our coffee machine was back before they said it would be. Would highly recommend and also include a service for your mach... Ver mais
Fantastic communication, we contacted Rory by email and always had prompt replies to our questions. We live in Bristol so dropped off our sons machine in the afternoon and received an email a few h... Ver mais
Amazing service from Rory and co; from a fast response on WhatsApp, to easy drop off/collection in Bristol and video updates of him fixing our pride and joy. When our Sage machine stopped workin... Ver mais
Informações sobre a empresa
Escrito pela empresa
Specialist, based in Bristol, in fixing and servicing Sage coffee machines. Send your machine in by post or drop to our workshop today.
Informações de contacto
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Perfect Repair
My Sage Barista Express is 4 years old and started to have issues with the pressure and flow meter. Fix My Coffee Machine made the whole repair service very simple and effective. Thank you!
Fantastic service
Fantastic service. Great communication.
Very fast to diagnose the fault and make the repair. Also gave it a very thorough clean and service.
Hopefully it wont break again any time soon, but next time I need anything done I will be back!
Thank you very much.
Super helpful advice over the phone for…
Super helpful advice over the phone for no charge avoiding costly in person repair tor my barista express. Recommend 100%
Excellent, fast & efficient
Fantastic communication, we contacted Rory by email and always had prompt replies to our questions.
We live in Bristol so dropped off our sons machine in the afternoon and received an email a few hours later to say it had been fixed. The Sage machine had no water coming through any of the outlets and Rory replaced a couple of valves and pipe.
Can't recommend them highly enough, will definitely use them again if we need to.
Fixed our Sage Pro machine.
LIving in the Nort East it seemed impossible to find someone to fix our Sage Pro machine, other than a couple of 'national' outfits that wanted an arm and a leg just to take a look at it. Having read good things about Rory and Debs at Bristol repairing Sage Express machines, I chanced my arm and enquired if they could help. So glad I did. From shipping the machine to them it was fixed and back to us within a week. Great communications throughout. I highly recommend them.
Coffee hero. A great service, highly recommended.
Amazing service from Rory and co; from a fast response on WhatsApp, to easy drop off/collection in Bristol and video updates of him fixing our pride and joy.
When our Sage machine stopped working after nearly 4 years, we were heartbroken; a few days later after a repair and service, it's as good as new. Coffee never tasted so good!
Thank you so much again, such a great experience, I would recommend you to anyone.
Great service from start to finish
Great service from start to finish. Sage “barista pro” boiler replacement. Top comms throughout via WhatsApp - hopefully don’t have any issues again with my machine; but will be returning for yearly service.
Great communication throughout the…
Great communication throughout the process - managed to repair my 8yr old Sage machine to be as good as new.
Absolutely fantastic service
Absolutely fantastic service. Rory fixed my machine within 24 hours and was a really nice, personable guy. Will definitely go back if I have any future problems with the machine and super glad I found them!!
Excellent service
Excellent service, reasonably priced and the turnaround was very quick. I am a very happy customer.
Perfect service
Perfect service.
Machine left me on Thursday and was back on Monday!
Thanks again.
Ryan
Excellent service and able to quickly resolve the issue with my Sage Barista Express
Rory is very knowledgeable and was able to find a solution and resolve the issue I was having with the machine in record time.
Excellent communication throughout and I would certainly recommend if you are having issues with your coffee machine.
Happily reunited & appropriately caffinated!
From the beginning communication with Rory and Debs was superb! They told us exactly how to package and send our machine to them. Throughout the service process they kept us up to date, even sending a video of the machine working - proud coffee mama moment!
Unfortunately, once FMCM returned our machine to us parcel force lost it! Horror! Debs was utterly fantastic and spend hours chasing it for us. Sadly, it was never found. However, FMCM did not hesitate to offer to send us a like-for-like replacement from their stock (via a different carrier!).
We are delighted with our newly serviced machine and cannot recommend fixmycoffeemachine highly enough.
Thank you so much!
Totally reliable and quick turnaround.
Sent my trusty, well used, Sage machine off to Rory. Next day a detailed review of what needed to be done, confimed the work, back with me the day after all as new. Brilliant communication and service and machine working a treat. Cannot recommend highly enough
Great Service!
Rory and Deb's were really friendly, communicated well throughout and quickly diagnosed and fixed the issue with my machine, which is now back to making great coffee 😁 all for considerably less than the cost of buying a new one! Highly recommended!
Absolutely superb service
Absolutely superb service, I'd been putting off getting my machine fixed for ages and I finally got round to it! Rory did an incredible job, his communication was perfect and the service is spot on and super easy! I will definitely recommend him to my other Barista Express owners and he'll be the first person I contact if anything happens to go wrong!
Professional and helpful business
Rory was really professional and knew exactly what was wrong with our machine and just how to fix it. Lots of good communication throughout the process and overall a really helpful and pleasant business to deal with.
Would use again and recommend to anyone.
Friendly & Professional
Friendly, knowledgeable & professional service. Rory repaired our machine quickly, advised us how to reduce similar future issues and communicated well throughout.
Rory was really communicative and very…
Rory was really communicative and very helpful throughout.
Great service
Great service, excellent communication. I was a bit apprehensive sending my coffee machine away but Rory fixed the issue and sent it back in no time. Highly recommended.
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