Fjorna Opiniões 159

Awful experience, item didn’t fit and I was not shared details required from the courier to send the item back to China. Item did not even look like the picture either. £35 down and stuck with a child sized item that looks straight from Temu 😔 Please avoid if you live in Europe.

Service was okay but slow. Quality was very poor… item unwearable.

The dress I ordered was not the quality I expected and didn't fit. Fjorna did offer a % of the price as refund and I excepted as it was too much hassle to send it back and they don't refund postage.

Hi the dress I orderd was lovely. The only problem was it was rolled into a ball in package and really badly creased it will take a lot of time to try get creases out .

If I could give a minus star I would. Unfortunately I had not read the reviews prior to purchasing from this company. As with previous feedback, this is a scam company that import cheap poor quality goods from China. Obtaining a refund is near impossible and they try to wear you down by offering you a ridiculous % of the purchase price with the offer of keeping the goods. This is of no use if its a manufacturing issue with missing stitching. Please do your research into this company 1st before making any purchase.

Hat took 3 weeks to arrive. It was delivered from China. When it arrived it was tightly vacuum packed, not in a box and was completely misshapen. I left it for a couple of days to see if it would miraculously spring in to shape. It didn't! It's not wearable and only fit for a bin. The company have refused to pay postage to return. As a goodwill gesture (!!) they offered a reduction of 20% if I would like to keep the hat, or re-gift it. Why would I want to pay 80% of a hat that is 100% unwearable?!!! Avoid this company

Although delivery took a little time it was worth the wait for good quality Aviator sunglasses at a very good price - would use again recommended

My bag arrived fairly quickly and is great quality. Looks exactly as pictured and has held up brilliantly

White Quartz Heart Huggie Earrings (Silver). Product not as described - very cheap looking stainless steel, and with sharp extra piece of metal on one of the clasps. Emails to try and resolve have so far been ignored, though they managed to email me and ask for a review……

AVOID AVOID AVOID AVOID AVOID AVOID

This company were also known as ROSE & MAYFAIR and have vanished leaving people out of pocket. They trade for 2 months and vanish overnight. DONT WASTE YIUR MONEY! Poor quality goods and total scammers.

AVOID AVOID AVOID AVOID AVOID AVOID

They don’t even sell what they advertise and send a completely wrong item and can’t return and get a proper refund, have to pay for shipping to return even though its THEIR fault. Seems like a dodgy company, I would avoid.

My jumper came with pulls in it and didn’t get a refund very uoset

Shipped on 26th July, received 27th July. Received the wrong size shoe. Complained and requested return with replacement on 27th July. Several emails later it is the 5th August and so far no help at all. Neither for replacement nor refund, nothing. Just empty useless emails saying they are looking into it. I'm veto upset and frustrated, I feel totally stitched up. I ordered size 7 shoe. I received a shoe 2 sizes too small with no size indicator written on them. Terrible customer service so far. I hope they step up and change my mind.
Don't do business with this company

Worst online company to buy off..items are shipped direct from a Chinese warehouse although the company is in Holland. Waited 1.5 weeks to receive my order to be wrong! Been trying to liaise via email for over a week to resolve my issue but still waiting. They take at least 24 hours everytime to answer your email.
Wouldn’t recommend using this company who overcharge for items you can get off shein or temu direct

Ages to arrive
Thin and damaged when arrived . Metal tarnished

Absolutely con

Came from china not Norway as website wants you to beleive

Don’t waste your money.

Avoid avoid avoid!!!
Fake products direct from China. Company has terrible customer service. You are expected to cover postage costs back to random China warehouse then guess what they don’t refund you!! Joke!!

Received my Bangle today that has 2 screws to lock it . As I have a small wrist this is sometimes difficult to get one that fits. This is perfect. Really pleased with Bangle.
Many thanks.

Yet another company misleading you into thinking your buying something from Europe when they are just having the products sent from China, if you even get them ,I didn't. Please no matter how glossy the ads look ,always checkout reviews first

This was the WORST experience I have ever had with online shopping. Ordered some nice-looking trainers in a size 6.5. They arrived with no paperwork, were nowhere near a 6.5 size and I could not get my feet into them. No size or name on shoes, and very poor quality. Doubtless from China. I followed process for return and Fjorna failed to send a returns label as promised, while saying returns were only valid within 14 days. I sent them back at a cost of £9 to their address in Holland. They were then held in Customs pending my being asked for £15 taxes and duties. They were then returned to me by the courier. Between whiles I reported them to Paypal who kindly took up my complaint and in due course Paypal refunded me the cost of the shoes. If I could give them less than one star, I would.

I am currently trying to contact Fjorna regarding 3 wall lights that were delivered. One is faulty and I have tried EVERYTHING to contact them; we have even sent a video to show the fault. No replies, not even automated ones in junk/ and their phone number doesn’t work. Very annoying as I like the lights!