Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been a big fan of Flewkoo since the first launch of the company’s products. The point of difference I observed was the attention to detail and precision to every design. The website and social... Ver mais

Classificada 5 em 5 estrelas

Excellent example of a timepiece that can be used for all occasion. Whether it’s a suit and tie or casual day wear, Flewkoo watches really do cover all bases with a sleek and simple but very effective... Ver mais

Classificada 5 em 5 estrelas

Flewkoo is such an amazing brand! Their attention to detail is impeccable and makes the world of difference. From the face of the watch to even the packaging is flawless and exceeds any expectations... Ver mais

Classificada 1 em 5 estrelas

I was hoping to have the watch I ordered before Christmas and I even paid for fast delivery but item still not received. I’m sure I won’t be ordering again. UPDATE: I got a reply stating that order... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Relojoaria

Informação fornecida por diversas fontes externas

Flewkoo is a designer watch brand founded in Australia, meticulous in both craftsmanship and design. Pronounced ‘Flu-Koo’ the watch brand was born from a simple conversation about the most essential accessory for any outfit, watches. Flewkoo's designs are inspired by a classical timepiece gifted to Flewkoo's head designer. Since its inception, Flewkoo has succeeded in entering the exclusive realm of affordable luxury watches with ease.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

23 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Still waiting on my watch!!

Still waiting on my watch!!! At least give some updates on its progress or offer a discount for the wait!!

11 de janeiro de 2022
logótipo da Flewkoo

Resposta da Flewkoo

Hey Aaron,

I understand your frustration with the delays. Updates for your parcel can be seen by the tracking number supplied via email. That being said we have looked into improving the shipping service by recently teaming up with DHL express to offer this as a free express service for our customers moving forward. This issue has raised our attention so we resolved it to give our customers a better experience with Flewkoo. Apologies for the delays on behalf of the shipping service.

Kind Regards
Flewkoo

Classificada 1 em 5 estrelas

Very dissatisfied

I ordered a watch for a Christmas gift, throughout the ordering and payment process shipping was to be a 4 to 8 day turnaround. Shortly after the order was placed I received an email that This item may take longer to arrive than usual. Limited flights have caused delays for some international deliveries. the last 8 days shows it sitting in Australia. I contacted FlewKoo to cancel the order as I had to purchase a different gift and was told they cannot do a refund as the item has been shipped and once I receive it, I could return for a partial refund (website says full refund). As of yesterday You can go to their site an order a new item and nowhere does it say they can not get the item to you in the 4 to 8 days. Obviously dishonest practice. I have turned this over to my company to have the charge reversed. Buyer beware and think twice before ordering from FlewKoo, very dishonest and deceitful practice.

P.S.
Then why did Flewkoo not advise customers of the delay before placing an order? I would not have ordered if I had known this Christmas gift would not arrive in time, all other online companies we ordered from was honest upfront to let you know they would not be able to get it to you in time. You can blame it on delays from the shipping companies but you had an opportunity to be honest up front and chose not to. Bad Business Practice

24 de dezembro de 2021
logótipo da Flewkoo

Resposta da Flewkoo

Hey Larry,

I'm sorry to hear you had this experience with us. The postal services are experiencing high volumes of parcels being sent because of the holiday season and covid still in place which causes delays. We have been in contact with the postal services and unfortunately there is nothing we can do on our end to speed up the shipping process, its the postal services job to fulfil the shipping once it has left our warehouse. Due to the limited flights like you have mentioned this is the case of the delays. Express shipping is strongly recommended for faster postage. Since the item has already been dispatched we cannot cancel the order it will need to be delivered first and the item to be shipped back to process a refund otherwise this will result in free items. Sorry for the inconvenience I hope this helps clear things up. Please don't hesitate to reach out if you need further information.

Kind Regards
Flewkoo

Classificada 1 em 5 estrelas

I was hoping to have the watch I…

I was hoping to have the watch I ordered before Christmas and I even paid for fast delivery but item still not received. I’m sure I won’t be ordering again.

UPDATE: I got a reply stating that orders take 4-8 days. I ordered on 12/15 and the item still in Australia! It’s more than 10 days already - you should let people know the expected delivery time when ordering so one can decide if ordering or not

22 de dezembro de 2021
logótipo da Flewkoo

Resposta da Flewkoo

Hey Rosa,

I have checked your reference number and noticed that the order was placed with standard shipping. Standard shipping is generally 4-8 business days. Unfortunately the postal services are experiencing high volume of parcels and with covid still in place this results in even longer shipping times. These shipping issues are completely out of our control however we do our best to contact and check up on parcels that have longer than expected shipping times. We strongly recommend paying for express shipping for faster postage. Sorry to hear that the parcel won't be there in time for Christmas.

Kind Regards
Flewkoo

Classificada 4 em 5 estrelas

The watch is great and looks fab

The watch is great and looks fab. The directions for use of the dual time display could be clearer. I have not been able to set it using the current instructions. Otherwise, it is a good value purchase.

20 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Flewkoo Watches

I have been a big fan of Flewkoo since the first launch of the company’s products. The point of difference I observed was the attention to detail and precision to every design. The website and social media platforms have developed so well in providing simple yet modern access to the company’s goods. I always recommend Flewkoo when people ask for high quality watches.

16 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality!

Love the quality of this product, well worth the price. Great gift to give as well 👍

15 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Such a great watch company

Such a great watch company! I’ve had a lot of watches in my time and Flewkoo comes close to being just as good as my tag heuer! The details in the packaging and the watch are amazing. I’ve still kept my box 👌🏽

15 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Impeccable and flawless

Flewkoo is such an amazing brand! Their attention to detail is impeccable and makes the world of difference. From the face of the watch to even the packaging is flawless and exceeds any expectations one may have.

Could not recommend the product more if I tried :)

15 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Happy customer, highly recommend

Excellent example of a timepiece that can be used for all occasion. Whether it’s a suit and tie or casual day wear, Flewkoo watches really do cover all bases with a sleek and simple but very effective design. Highly recommended 👍🏽

15 de julho de 2020
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais