Flints were amazing in terms of customer service etc and arranging for Rosco to send the lighting gel direct to me. What wasn't so good however was that Rosco didn't package the product properly - fl... Ver mais
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Website is clunky and search doesn't recognise products. Out of stock items for months that keep saying they will be back and don't seem to appear.
A empresa respondeu
Everyone at Flints is super helpful. Despite my repeatedly adding to orders I have already placed, they will do whatever they can to make it happen. Customer service is second to none - I am immensely... Ver mais
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Hello all, I wish to share my experience with Flints UK... Really good customer service and guidance along the way ( especially for a Man like me 🙂). Delivery came fast and in time with quali... Ver mais
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Informações sobre a empresa
Escrito pela empresa
UK's leading provider of theatrical and art department goods. Suppliers to art department, scenic artists, propmakers, carpenters, riggers, production managers, and engineers for live and recorded entertainment.
Informações de contacto
Unit 2 Newtons Court, DA2 6QL, Dartford, Reino Unido
- 02077039786
- sales@flints.co.uk
- flints.co.uk
4,6
Excelente
44 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly, efficient and helpful
Customer service and advice were friendly, efficient and helpful. Delivery was prompt and accurate
24 de setembro de 2026
Resposta da Flints
Thank you for your kind review - so glad we were able to help! Hannah
Website is clunky and search doesn't…
Website is clunky and search doesn't recognise products. Out of stock items for months that keep saying they will be back and don't seem to appear.
24 de setembro de 2026
Resposta da Flints
Hi, thank you so much for taking the time to leave a review - I'm really sorry we've fallen short on this occasion.
We know there are areas of our website that need improvement, and we're continually working to make the experience better for our customers. I would really appreciate the opportunity to understand more about the issues you encountered, particularly any products you were unable to find through the search function and any items that have been showing as out of stock for an extended period.
If you can spare the time to email me on feedback@flints.co.uk, with a few more details, I'd be really grateful. It would enable me to investigate whether this is a product availability issue, or something we need to resolve on the website itself.
Thanks and best wishes, Hannah (Head of Marketing)
As always great service with everything…
As always great service with everything you need from knowledgeable staff
25 de agosto de 2026
Resposta da Flints
Thank you, we think our staff are great, and always happy to hear others agree!
Flints telephone sales team are great…
Flints telephone sales team are great to deal with and very helpful.
25 de agosto de 2026
Resposta da Flints
So happy to hear this - we agree!
Fast service!
Clear communication, super quick delivery and the perfect product for what I needed. Thanks so much :)
25 de agosto de 2026
Resposta da Flints
So glad to hear we have delivered! Thank you for your business
Flints were amazing in terms of…
Flints were amazing in terms of customer service etc and arranging for Rosco to send the lighting gel direct to me.
What wasn't so good however was that Rosco didn't package the product properly - flimsy cardboard box which was torn on arrival and has damaged the lighting gel. I am too busy with a deadline to complain directly so writing it here in the hope this msg will be relayed.
25 de agosto de 2026
Resposta da Flints
Hi, thank you so much for taking the time to review - apologies this has been picked up a bit later than I would have liked. I'm really sorry to hear about the state your gels arrived in! I hope you were still able to salvage enough gel to make it all work.
I will flag this with our teams internally, and pass the feedback onto Rosco - and I'll ask if they can package things better in future. Please do forward on your order confirmation to feedback@flints.co.uk so I can trace the order back. Thanks again, and best, Hannah (Head of Marketing)
Fantastic customer service
Fantastic customer service. Product was well priced and delivered promptly. Definitely recommend Flints.
28 de julho de 2026
Resposta da Flints
Thanks for your kind review! So glad we were able to help
Fantastic team
Fantastic team at the end of the line as always and very helpful with additional orders as well as getting out of stock products in swiftly
27 de julho de 2026
Resposta da Flints
Thank you so much! We think our customer service team are the best!
'The fastest theatre suppliers ever
'The fastest theatre suppliers ever - very efficient - we utterly rely on their quick turnaround of products.
27 de julho de 2026
Resposta da Flints
Thank you! That's exactly what we strive to do, so really happy to hear we have delivered!
Great to deal with and speedy delivery.
24 de junho de 2026
Resposta da Flints
Thank you for your custom Debbie, and your kind review. We appreciate it!
Had the goods in stock and I picked…
Had the goods in stock and I picked them up within two hours.
Quality dependable service as always
24 de junho de 2026
Resposta da Flints
Thank you! We appreciate your custom and support
friendly and helpful
Great service from friendly and helpful staff sorting out my telephone enquiry.
27 de maio de 2026
Resposta da Flints
Thank you Andy -so glad to hear we were able to help!
Careful to Understand What I Needed
Flints were very careful that they understood my requirements and that I understood any limitations of what would be provided. Once decided the work was done and the delivery was very quick.
26 de maio de 2026
Resposta da Flints
Thank you for your kind comments! We are so happy to have supported your work
Very good value
Very good value, prompt service with delivery of stage weights to a remote rural area
24 de abril de 2026
Resposta da Flints
Thank you for your kind comments! We do our best to provide a prompt service.
Quick and efficient service
Quick and efficient service. A well priced sustainable product.
23 de fevereiro de 2026
Resposta da Flints
Thanks for your kind feedback!
Great service
Great service, Great customer care, will buy again online from Flints...
2 de janeiro de 2026
Resposta da Flints
Thank you for your kind words Nourdeen! We appreciate your business
Resposta da Flints
Thank you Sharon, we do our best!
Resposta da Flints
Thank you for your kind words! We look forward to helping you again in the future.
Great advice for blue glitter paint effects
Helpful, knowledgeable and kind phone manner.
24 de novembro de 2025
Resposta da Flints
Thank you so much for your kind words! So happy to hear we were able to help.
Resposta da Flints
Thanks for your kind feedback Mike, hope you continue to be happy with our service!
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