Negotiated a cheaper delivery price because I only wanted one item. Came when they said it would. Pleasant and helpful staff.
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Leia as opiniões dos outros
Very helpful and informative on the product I required, Dispatched and received within a couple of days
We have been using Floorbase/Marldon for a number of years now and there are several reasons why we love them so much! 1. Brilliant products, at reasonable prices for the quality. 2. Helpful, f... Ver mais
A empresa respondeu
I used Havwoods “click & collect” service. My order was ready to collect in 50 minutes & when I arrived to collect it, I was dealt with very efficiently & professionally. What made me even more impr... Ver mais
Informações sobre a empresa
Escrito pela empresa
FloorBase is the brands division of Marldon - leading supplier of wood floor accessories. Supplying products to the flooring industry for almost 50 years, Marldon prides itself on providing the premium products paired with an unmatched service. Get all your first-class flooring supplies from our own Marldon range and our partner leading brands: - Subfloor Preparation - Wood Floor Installation - Sanding & Finishing - Cleaning & Maintenance
Informações de contacto
172 Brierley Road, Walton Summit Centre, Preston, PR5 8AH , PR5 8AH, Preston, Reino Unido
- 01772 696600
- info@marldon.co.uk
- floorbase.co.uk
4,8
Excelente
846 opiniões
Pede aos clientes que escrevam opiniões
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Great service quick n easy.
28 de janeiro de 2025
Resposta da FloorBase by Marldon
Thank you for your feedback! We’re glad to hear you found our service quick and easy, and we really appreciate your support.
Resposta da FloorBase by Marldon
Thank you for your feedback! We’re glad our communication regarding delivery met your expectations. We always aim to provide high-quality products, and we appreciate your comments regarding pricing.
Resposta da FloorBase by Marldon
We’re glad your order arrived on time and well packaged. We appreciate your support!
No aftersales service
No aftersales service. Bought a floorsander at great expense on the provisos that they would supply the belts. Now they tell me the belts are no longer available. 'That's life' is what they told me.
22 de dezembro de 2024
Opinião espontânea
Resposta da FloorBase by Marldon
Hello Gary, we’re very sorry you feel this way about the service you have received from us. We have looked into this further for you and can see that as you bought the machine from us over 20 years ago, we unfortunately don’t stock the belts as standard anymore. We are able to order these in a special item for you but as you are aware, there is a minimum order qty. As I’m sure you can understand, we’re unable to guarantee that we will stock an item for such a length of time as some things are out of our control. If you would like to discuss this further, please email us at info@marldon.co.uk.
Simple transaction to undertake
3 de dezembro de 2024
Resposta da FloorBase by Marldon
Thank you for your feedback! We’re glad to hear you found the transaction simple and straightforward. We appreciate your support!
Excellent and knowledgable customer…
Excellent and knowledgable customer service, great delivery service. 5 star experience.
2 de dezembro de 2024
Friendly professional service and…
Friendly professional service and delivered on time
2 de dezembro de 2024
I was referred by a friend
I was referred by a friend, and I’m so glad I decided to check it out. The staff is not only knowledgeable but also genuinely passionate about helping you find the perfect flooring solution. They walked me through various styles and materials, and I never felt rushed. I ultimately chose a stunning tile that has transformed my bathroom into a spa-like retreat. The installation process was seamless; the team was friendly, professional, and meticulous. They made sure to keep my home clean during the process, which I truly appreciated. If you’re looking for flooring, this is the place to go!
12 de janeiro de 2024
Opinião espontânea
I ordered on line and the service was…
I ordered on line and the service was excellent, arrived earlier than expected,
Excellent service thank you
26 de novembro de 2024
Bought Junkers blubat floor battens
Bought Junkers blubat floor battens, easy to purchase on the website and were delivered next day. Excellent all round
19 de novembro de 2024
Quality products & Service - with a smile
Quality products, prompt service, fair pricing & friendly staff!
31 de outubro de 2024
Items dispatched within 30 minutes of…
Items dispatched within 30 minutes of placing the order and were delivered at 9:30 the following morning. Couldn’t ask for better service.
29 de outubro de 2024
fantastic service
fantastic service, highest quality products, always friendly people.
29 de outubro de 2024
All good very helpful
24 de outubro de 2024
I needed some specialist materials and…
I needed some specialist materials and Martha talked me through everything with good knowledge and professional skills . Everything ordered and delivered the next day as advised.
Would highly recommend them.
Many thanks Carl
24 de outubro de 2024
Good price great delivery service
1 de julho de 2024
Appalling and unprofessional
Appalling and unprofessional. Like dealing with a back- street start-up
31 de maio de 2024
Great customer service
Great customer service - Delivery was prompt and on time. More important the bullet is a great tool. Very happy indeed.
27 de junho de 2024
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