A fantastic experience in-store today with John. Extremely knowledgeable and provided on the face of it the precise solution I was looking for. Went with a higher grade of laminate than I had original... Ver mais
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A couple of very fussy and logistically challenged Manx people left having had a two very positive experiences thanks to your guys Matt and John. Another gent also assisted but we didn’t catch his n... Ver mais
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Manny was brilliant at helping me choose laminate wood for my living room. I had no idea what I was doing but he helped me with cost, colour, wear and tear, and gave lots of options. Excellent service... Ver mais
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The new flooring was fitted almost 9 months ago; we've had no problems with it at all and still looks as good today as 9 months ago. Everything went well with the whole process from looking at produ... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pisos
- Loja de camas
- Loja de carpetes
- Empreiteiro para instalação/reparação de pisos
- Fornecedor de pisos de madeira e laminados
Sobre Floorstore
Escrito pela empresa
Floorstore - Harrogate Floorstore - Leeds Floorstore - Wakefield Floorstore Outlet - Crossgates Floorstore Outlet - Leeds
Floorstore is proud to be family run since 1961, providing the largest selection of flooring in Yorkshire with 6 stores across Leeds, Wakefield and Harrogate plus a trade counter in Leeds.
We stock floors from some of the best flooring and carpet brands including Amtico, Karndean, Kahrs, Quick-Step, Invictus, Abingdon, Cormar & Victoria Design Floors.
From elegant, engineered wood and luxury vinyl to modern and soft, stylish carpets, when it comes to fantastic flooring, we’ve got you covered. We also offer a great range of rugs, remnants and roll vinyl. Plus our Wakefield store offers a dream selection of beds too!
Whether you’re planning your next DIY project or need full service fitting, our in-store team are on hand to help you find your perfect flooring or carpet. We also price match and offer a great range of flexible finance options so getting your new floor couldn’t be easier.
We've Got You Covered
Escrito pela empresa
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Informações de contacto
Get FREE underlay on any flooring order
4,8
Excelente
705 opiniões
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de uma semana
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4th time visiting here & staff amazing…
4th time visiting here & staff amazing as ever
20 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Adele,
Thank you for your continued support! We’re so pleased to hear that even on your fourth visit, our team is still delivering such a great experience.
It really means a lot to us, and we look forward to welcoming you back again!
An exceptional experience in every way
Outstanding customer service provided by Molly who was very informed on all products, helpful, friendly and efficient - 5 stars all round and can highly recommend
18 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Sarah,
Thank you for your fantastic review! We’re delighted to hear you had such an exceptional experience and that Molly provided outstanding service.
It’s great to know she was helpful, friendly, and knowledgeable throughout. We’ll be sure to pass on your kind feedback—your recommendation really means a lot to us!
Pleasure to deal with these gentlemen.
Pleasure to deal with these gentlemen.
Great service and advise from professional staff …
12 de abril de 2026
Resposta da Floorstore
Hi Leigh,
Thank you for your kind review! We’re so pleased to hear you found our team a pleasure to deal with and appreciated the service and advice from our staff.
We really value your feedback and are always here if you need anything in the future!
Good service manny was brilliant
Good service manny was brilliant
19 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Khalid,
Thank you for your great review! We’re so pleased to hear you received good service and that Manny made such a positive impression.
We’ll be sure to pass on your kind feedback—if you need anything else, we’re always here to help!
Fantastic service
Fantastic service, great value for money. Back for my second bedroom.
19 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi,
Thank you for your fantastic review! We’re so pleased to hear you found our service great value for money.
It’s lovely to know you’ve come back to us for your second bedroom—we really appreciate your continued support and look forward to helping you again!
Good customer service from John.
Good customer service from John.. good advice in plain English!
19 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Simon,
Thank you for your great review! We’re so pleased to hear John provided helpful advice in a clear and straightforward way.
We really appreciate your feedback and hope to see you again soon!
Great excellent service from manny…
Great excellent service from manny definitely recommend
19 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Kamal,
Thank you for your great review! We’re so pleased to hear Manny provided excellent service.
We really appreciate your recommendation and hope to see you again soon!
Good customer service
Good customer service, really helpful staff. Prices very reasonable
19 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Nicholas,
Thank you for your great review! We’re really pleased to hear you found our team helpful and our prices reasonable.
We appreciate your feedback and hope to see you again soon!
Excellent service and store
A fantastic experience in-store today with John. Extremely knowledgeable and provided on the face of it the precise solution I was looking for. Went with a higher grade of laminate than I had originally planned but never felt any pressure to make a decision over any product in particular. Can't wait for it all to be put in place. A great store - go and take a look!
18 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Thomas,
Thank you for your fantastic review! We’re so pleased to hear you had a great in-store experience with John and that he was able to help you find exactly what you were looking for.
It’s great to know you felt comfortable and supported without any pressure while making your decision. We’re sure your new laminate will look amazing once installed!
We really appreciate your recommendation and look forward to welcoming you back in the future!
Great Service at the Regent Street Branch
Andrew was very polite and very knowledgeable about the product we were choosing for our new kitchen floor. The price was also very competitive and the product chosen was also on sale.
18 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Ashley,
Thank you for your great review! We’re so pleased to hear Andrew was polite and knowledgeable, and could help you choose the right flooring for your new kitchen.
It’s great to know you were happy with the price and found a product on sale too. We appreciate your feedback and hope you enjoy your new floor!
Loads of options and helpful staff
Really great range of stock options at extremely competitive prices. Andy and the team were really helpful and gave much needed valuable advice.
18 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Kevin,
Thank you for your great review! We’re really pleased to hear you were happy with our wide range of options and competitive prices.
It’s fantastic to know Andy and the team were able to provide helpful and valuable advice. We truly appreciate your feedback and hope to see you again soon!
Resposta da Floorstore
Hi Ryan,
Thank you for your great review! We’re really pleased to hear you felt well looked after and were happy with our prices. We appreciate your feedback and hope to see you again soon!
Wow what a great experience
Wow what a great experience, not sure what we wanted so the guys sent us home with some samples to make sure we made the right choice. Friendly and polite staff, would definitely recommend a visit.
18 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Debbie,
Thank you for your fantastic review! We’re so pleased to hear you had such a great experience and that the team could help you find the right choice with some samples to take home.
It’s great to know you found our staff friendly and polite. We really appreciate your recommendation and hope to see you again soon!
Andrew and the team exceptional service…
Andrew and the team exceptional service would recommend
18 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi,
Thank you for your great review! We’re so pleased to hear Andrew and the team provided exceptional service. We really appreciate your recommendation and will be sure to pass on your kind words.
If you need anything else in the future, we’re always here to help!
We have had our whole house fitted by…
We have had our whole house fitted by the Floorstore over the last 12 months. We had a few problems that we dealt with quickly and efficiently and we are delighted with our new flooring and the service and the fitters. A great job - would highly recommend! Great price and value,
18 de dezembro de 2025
Opinião espontânea
Resposta da Floorstore
Hi,
Thank you for your fantastic review! We’re delighted to hear you chose us to fit flooring throughout your whole home and that you’re so pleased with the final result.
It’s great to know any issues along the way were resolved quickly and efficiently, and that you were happy with both the service and our fitters. We really appreciate your recommendation and are glad you found such great value with us.
If you need anything in the future, we’re always here to help!
Manny is a great guy love him to bits…
Manny is a great guy love him to bits he’s looked after me and I will always come and buy back off of him and his team on
17 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Olly,
Thank you for your wonderful review! We’re so pleased to hear Manny has taken such great care of you and made such a positive impression.
It means a lot to know you’ll be returning to shop with him and the team. We really appreciate your continued support and look forward to seeing you again!
Staff we experienced were Regent St…
Staff we experienced were Regent St Leedsexcellent.
14 de abril de 2026
Resposta da Floorstore
Hi Carol,
Thank you for your great review! We’re really pleased to hear you had an excellent experience with the team at our Regent Street Leeds store. We’ll be sure to pass on your kind feedback.
If you need anything else in the future, we’re always here to help!
Excellent service
Excellent service. Guys in the shop are friendly and knowedgeable and super helpful. The flooring we had installed is amazing, the detail, cleanliness and craftmanship second to none!
17 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Mario,
Thank you for your fantastic review! We’re so pleased to hear you received excellent service from our team and found them friendly, knowledgeable, and helpful.
It’s great to know you’re so happy with your new flooring and the high standard of detail, cleanliness, and craftsmanship. We really appreciate your feedback and are always here if you need anything in the future!
Brilliant service and selection
Manny was brilliant at helping me choose laminate wood for my living room. I had no idea what I was doing but he helped me with cost, colour, wear and tear, and gave lots of options. Excellent service and would definitely recommend!
17 de abril de 2026
Opinião espontânea
Resposta da Floorstore
Hi Farrah,
Thank you for your fantastic review! We’re so pleased to hear Manny was able to guide you through the process and help you choose the perfect laminate for your living room.
It’s great to know he could assist with everything from cost to durability and give you plenty of options. We really appreciate your recommendation and are always here if you need anything in the future!
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