Its a scam. I ordered over a week ago & still not received. Its my own fault for not researching scam companies before buying. Tracking said not even despatched. Don't bother, if you read their t&Cs t... Ver mais
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Leia as opiniões dos outros
Great product and highly recommended Fantastic flavor, easy to mix in a variety of drinks as well as cereals. In combination with a few other peptides and vitamins/minerals its helped tremendously wi... Ver mais
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This is my second order for this fantastic Florenix Coco powder supplement. I love it and use it everyday day. And I can see the results in my workouts at the gym, my veins are popping out and g... Ver mais
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Fraud, product is from China, throw away, not worth tryout health and risks associated. I ordered 5 cans and turn it into fertilizer, no good. You have one life and health is more important than mon... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Florenix creates natural daily supplements designed to help you feel more vibrant, energized, and confident in your daily routine. Our formulas use premium, clinically studied ingredients, like rich cocoa flavanols, that support vitality, balance, and overall wellbeing. Every product is crafted for everyday use with transparent dosing, clean sourcing, and consistent quality. Florenix gives you simple routines that fit your day and elevate the way you feel.
Informações de contacto
Estados Unidos da América
- support@florenix.com
- florenix.com
3,0
Aceitável
25 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They have taken my money and I recieved…
They have taken my money and I recieved nothing from them, scam, don't fall for it
16 de julho de 2026
Opinião espontânea
Resposta da Florenix
Hello Thomas,
We're very sorry to hear about your experience, and we completely understand how upsetting this must have been.
We'd really appreciate the opportunity to look into what happened with your order and make things right. Please email us at support@florenix.com with the email address and order number you used when placing your order, and I'll personally investigate this for you and work toward a resolution as quickly as possible.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Its a scam
Its a scam. I ordered over a week ago & still not received. Its my own fault for not researching scam companies before buying. Tracking said not even despatched. Don't bother, if you read their t&Cs theres nothing company info there
14 de julho de 2026
Opinião espontânea
Resposta da Florenix
Hi Samantha,
We're sorry to hear about your experience, and we completely understand how frustrating it is when you're waiting for an order and tracking doesn't seem to be updating.
We'd really appreciate the opportunity to look into this for you and provide an update on your shipment. Please email us at support@florenix.com with the email address and order number you used when placing your order, and I'll personally investigate this and do everything I can to get it sorted as quickly as possible.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
This is a scam I ordered in good faith…
This is a scam I ordered in good faith then got an email saying there would be delays as need time to try to produce a batch
11 de julho de 2026
Opinião espontânea
Resposta da Florenix
Hi Chris,
We're sorry to hear about your experience, and we understand how disappointing this must have been.
We'd really like the opportunity to look into this for you and clarify what happened. Could you please email us at support@florenix.com with the email address and order number you used when placing your order? Once we have those details, I'll personally investigate this and work to get it resolved as quickly as possible.
Warmly,
Sarah
Customer Happiness Lead
Florenix
Florenix brilliant stuff
I tried florenix proberbly twelve months or so ago and couldn’t beleave just how good it is, I used to have trouble sleeping and was always cold but now every night before bed I have Florenix with raw milk and raw honey warmed in a pan not to hot and it goes down well and I sleep like a baby, brilliant stuff, thank you
7 de julho de 2026
Opinião espontânea
Resposta da Florenix
Thank you so much for sharing your experience!
We're so happy to hear Florenix has become part of your nightly routine and that you've been enjoying it for so long. Your warm drink recipe sounds wonderful, and knowing you're sleeping better means the world to us.
Warmly,
Florenix Customer Happiness Team
THE TASTE IS AMAZING
THE TASTE IS AMAZING. IF I WASN'T AT WORK I WOULD POST A PICTURE OF ME DRINKING MINE. BUT IT IS VERY SMOOTH GOING DOWN AND I CAN'T WAIT TO GET HOME TO DRINK ONE. AGAIN I LOVE IT
24 de junho de 2026
Opinião espontânea
Resposta da Florenix
Thank you so much for the amazing review!
We're thrilled to hear how much you're enjoying the taste. Knowing you're already looking forward to your next cup absolutely makes our day. We truly appreciate your support!
Warmly,
Florenix Customer Happiness Team
Great product and highly recommended
Great product and highly recommended
Fantastic flavor, easy to mix in a variety of drinks as well as cereals. In combination with a few other peptides and vitamins/minerals its helped tremendously with my hip situation allowing my own stems cells to repair and give me the comfort to sleep through the night. You have everything to gain, try it today and you'll be pleasantly surprised
6 de julho de 2026
Opinião espontânea
Resposta da Florenix
Thank you so much for your wonderful feedback!
We're delighted to hear you've been enjoying the flavor and versatility of Florenix. It means so much to know it's become a valuable part of your daily routine. We truly appreciate your recommendation and support!
Warmly,
Florenix Customer Happiness Team
This is my second order for this supplement. My first order was in May for 2 bottles.
This is my second order for this fantastic Florenix Coco powder supplement. I love it and use it everyday day. And I can see the results in my workouts at the gym, my veins are popping out and get many compliments from gym members, ' You're cut'. Especially as on July 23rd I'll turn to 70 years.
You guys are doing a great job.
👏🏻👏🏻👏🏻👍🏻👍🏻👍🏻
Regards,
Angel
5 de julho de 2026
Opinião espontânea
Resposta da Florenix
Thank you so much for your continued support, Angel!
We're honored that you've chosen Florenix again and are so happy to hear it's become part of your daily routine. Wishing you an amazing 70th birthday, and thank you for sharing your inspiring journey with us!
Warmly,
Florenix Customer Happiness Team
This company has an excellent product
This company has an excellent product, and their customer service is second to none! Seriously? They have treated me very, very well ! Thank you so much Nikki!
28 de junho de 2026
Opinião espontânea
Resposta da Florenix
Thank you so much for your kind words!
Knowing you've had such a great experience with both Florenix and our customer support truly means a lot. Nikki will be delighted to hear your feedback. We sincerely appreciate your support!
Warmly,
Florenix Customer Happiness Team
Florenix is a great company
Florenix is a great company, I have experienced positive results from their Cocoa Flavinoids supplements and have received top-notch service from their Customer support representative NIKKI!
Nikki has been quick to respond and act to alleviate a few minor hiccups that occurred with my orders, both in providing the correct discounts to my additional orders, and also Nikki was quick to correct a small problem regarding my order fulfillment. Overall, the experience has been extremely positive, leaving me with the belief that Florenix truly cares for their customers! 10 Stars!
18 de junho de 2026
Opinião espontânea
Resposta da Florenix
Thank you so much for this incredible review!
We're delighted to hear you've had such a positive experience with both Florenix and our customer support. Nikki will be so happy to know she made a difference. Thank you for your trust and for being part of the Florenix family!
Warmly,
Florenix Customer Happiness Team
It's more flavorful than I expected
It's more flavorful than I expected. Very good for a morning drink - just a warm chocolate drink.
21 de junho de 2026
Opinião espontânea
Resposta da Florenix
Thank you so much for your wonderful feedback!
We're so glad Florenix exceeded your expectations and has become part of your morning routine. There's nothing better than starting the day with a warm, enjoyable cup. We truly appreciate your support!
Warmly,
Florenix Customer Happiness Team
Fraud
Fraud, product is from China, throw away, not worth tryout health and risks associated. I ordered 5 cans and turn it into fertilizer, no good. You have one life and health is more important than money. Throw it away, screw the wasted money, throw it away!!.
I wish I could post pictures of how I literally dumped all the product, all 5 cans into the soil, washed it, and whats left over is some pooled up black substance that looks like engine oil, im so glad I didn't use it and just dumped it, im so worried about ordering anything from China and this only reaffirmed my suspicions. I wish I could post pictures to show you guys.
Bad bad bad bad scam.
17 de junho de 2026
Opinião espontânea
Resposta da Florenix
Hi JG,
We're sorry to hear about your experience and understand your concerns.
This certainly isn't the impression we want anyone to have. We'd really appreciate the opportunity to look into this further and address the concerns you've raised. Please email us at support@florenix.com with the email address and order number you used when placing your order, and I'll personally investigate this and work toward a resolution as quickly as possible.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
I bought three cans
I bought three cans. When I opened it up it was only half full. I opened up all three only half full. I feel ripped off and I won't be ordering. It should be full to the fill line. I have photos for proof someone got in touch. It is sold by volume not by weight. She said if I give it a shake it will be back to normal. I did it. And it is still. Less than half full. Its suppose to be 30 scoops. On the container it says 30. It should be more full by you get half or less full. Don't order
13 de junho de 2026
Opinião espontânea
Resposta da Florenix
Hi Sara,
We're sorry to hear you're disappointed with your order.
We understand why the fill level would be concerning, and we'd appreciate the opportunity to review your case and the photos you've mentioned. Please email us at support@florenix.com with your order number, the email address used for your purchase, and the photos. I'll personally look into this for you and make sure it's reviewed promptly.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
This company is horrible the customer…
This company is horrible the customer service is not good just because they say they shipped the product which I never received they only gave me a partial refund when I should have received a full refund because I never received the product! This company is disingenuous by putting it mildly! I have received a full refund, finally!
13 de junho de 2026
Opinião espontânea
Resposta da Florenix
Hi Angie,
We're truly sorry to hear about your experience and understand how frustrating this situation has been.
We'd like the opportunity to review your order and the resolution provided so we can make sure everything was handled appropriately. Please email us at support@florenix.com with the email address and order number used for your purchase, and I'll personally investigate this for you.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Utter flavorless garbage
Utter flavorless garbage. Packaging is meant as a Black Forest knockoff. I made a batch of my peanut butter chocolate protein powder and threw the whole batch away - no chocolate flavor at all. Who knows what's in this stuff? There are little white specks all through it like it's cut with something. I don't even think the label is made in the USA, let alone the product.
13 de junho de 2026
Opinião espontânea
Resposta da Florenix
Hi Bruce,
We're sorry to hear that Florenix didn't meet your expectations.
We take feedback like yours seriously and would appreciate the opportunity to learn more about your experience. Please email us at support@florenix.com with the email address and order number used for your purchase, and I'll personally look into your concerns and work toward a resolution.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Total Scam Product.Says 100% US MADE
Total Scam Product.Says 100% US MADE . Comes from China. Fake Product, who knows what shit is in this stuff.Filed Fraud charge w/ my bank was paid w/ visa.We will see what happens
22 de maio de 2026
Opinião espontânea
Resposta da Florenix
Hi Greg,
We're sorry to hear about your concerns and appreciate you sharing your feedback.
We'd welcome the opportunity to clarify your experience and review your order with you. Please email us at support@florenix.com with the email address and order number used when placing your order, and I'll personally investigate this matter and assist you as quickly as possible.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Do not order from florenix
First, they claim to be a us company. I started receiving tracking info from all over China. When I asked about it i was told that the tracking info was for their ingredients, not my order. THEN...I asked for a refund on grounds that I ordered a us product, and this was shady. I was told that I could not get a refund, and was offered a 30 percent discount which I will not be using. Spent almost 100 bucks for some shady Chinese product that still has not arrived.
26 de maio de 2026
Opinião espontânea
Resposta da Florenix
Hi Richard,
We're sorry to hear about your experience and understand why you feel disappointed.
We'd really appreciate the opportunity to review your order and address the concerns you've raised. Please email us at support@florenix.com with the email address and order number used for your purchase, and I'll personally investigate everything and work toward a resolution as quickly as possible.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
The company doesn’t stand behind their…
The company doesn’t stand behind their product. Their guarantee means nothing.
11 de maio de 2026
Opinião espontânea
Resposta da Florenix
Hi James,
We're sorry to hear you feel this way.
We never want any customer to leave feeling disappointed, and we'd appreciate the opportunity to review your experience. Please email us at support@florenix.com with the email address and order number used when placing your order, and I'll personally look into your case and do my best to help.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Florenix Cocoa Flavanols & Flavonoids - my best choice
A friend of mine introduced me to Florenix.
I was a bit sceptical but willing to try.
It was the best choice.
I never tasted a cocoa like that, rich in flavour, no sugar and still giving me so much energy afterwards.
I had a small problem with ordering it the second time but support helped in every way working 24/7 even on weekend days.
Florenix Cocoa Flavanols & Flavonoids Is a product I hope to use always.
Highly recommend
Vesna
27 de abril de 2026
Opinião espontânea
Resposta da Florenix
Thank you so much for your wonderful review, Vesna!
We're delighted to hear Florenix exceeded your expectations and has become a product you enjoy every day. It also means a great deal to know our support team was able to help when you needed us. Thank you for your trust, your recommendation, and for being part of the Florenix family!
Warmly,
Florenix Customer Happiness Team
Don't buy this product
Don't buy this product. They duped me with similar packaging to Black Forest high flavonol cocoa. The product tastes fake and absolutely disgusting I asked for a refund and they refused to give me one I'm going to throw all the remaining product in the trash it tastes so awful
10 de abril de 2026
Opinião espontânea
Resposta da Florenix
Hi Paul,
We're very sorry to hear that Florenix didn't meet your expectations, and we understand how disappointing this experience must have been.
We'd still appreciate the opportunity to review your case and see if there's anything we can do to help. If you're willing, please email us at support@florenix.com with the email address and order number used for your purchase, and I'll personally look into this for you.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Recommend this product
Shipping was timely and the product has a great flavor and benefits."
24 de março de 2026
Opinião espontânea
Resposta da Florenix
Thank you so much for your kind recommendation!
We're so happy to hear your order arrived on time and that you've been enjoying both the flavor and the benefits of Florenix. We truly appreciate your support and thank you for choosing us!
Warmly,
Florenix Customer Happiness Team
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