Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sean and Chris are not only elite marketers, but outstanding trainers as well. Some people sell a system, these guys not only help you master the system, but will hold you accountable every week to ma... Ver mais

Classificada 2 em 5 estrelas

I like the overall solution Flowchat provides. The ability to search and ultimately connect with a target audience through social media. Unfortunately for me, after spending days filtering though almo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Flowchat has saved me SO MUCH TIME! I've used other "CRM's" to manage DM's across my social channels and I quickly got overwhelmed, lost, confused and frustrated. Flowchat is so intuitive to... Ver mais

Classificada 5 em 5 estrelas

Flow Chat is the only marketing software doing what it's doing. It gives my business an unfair advantage in the marketplace and helps us to build real connections with our ideal clients through an aut... Ver mais

Informações sobre a empresa

  1. Fornecedor CRM

Escrito pela empresa

FlowChat is the premium CRM for chat. Handle all your direct messages from Facebook, LinkedIn and IG, Twitter, Telegram, Discord and Slack, all in one place. Plus, with our strategic import features you can build endless lead lists for your sales teams. We help you start a convo with your ideal clients in seconds!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I wish I found them sooner

I wish I found them sooner. Flowchat is to entrepreneurs; what ZipRecruiter is to Recruiters. I was a recruiter for 5 years before I became self employed. No matter where you are in your business, you need this! Time is money and FlowChat helps with that!

9 de fevereiro de 2024
Classificada 4 em 5 estrelas

Powerful software.

Very helpful sales/relationship building software. Presentation was an interactive demo which was great. The instruction was very fast paced but support videos are helpful. I'm only now digging into all it can do.

Would have preferred this demo at a better time of the year. December already has a full plate.

7 de dezembro de 2023
Classificada 2 em 5 estrelas

Pretty bad UX and UI

Pretty bad UX and UI, not sure what legitimizes their 2-3x price tag above competitors. They've just send an update about their AI-integration, but if your basic set-up is not great, tagging AI on top is not gonna be the magic potion, it's more like bandaid.

**RESPONSE TO CHATFLOW (BELOW)**
Don't really feel inclined, updating you on the UX/UI of your tech. I've stepped in as a trial customer.

You've sent me a request for a Trustpilot-review, hence why I'm writing one.

The thing, is multiple channels are great, but when I checked, your shtick is to be as manual as possible. In effect, it is Pipedrive + extra lead message templates, which isn't a great differentiator. Furthermore, tone of voice is not adapted to the EU-market. It all felt clunky, to be honest.

So true, Flowchat is rare, new, and different, but that does not make it better, and does not legitimize a 2,5x price tag vs competitors.

Maybe, the AI-thing is going to be a game changer, but thus far, my experience with Flowchat wasn't great..

Not sure, why you would refer to me either using mine or my partner's account (I def used my own, that's where you are emailing me on). Even in that case, I can still experience your platform, right?

It's interesting, that there is 0 ownership taken regarding my feedback, and I only feel pointed at, as in me being ineffective using your tech.

Simply admit, UX-wise it's one of the clunkier systems (compared to Overloop, Lemlist and even Waalaxy). Yes, you offer more platforms, but that is only a way of importing.

And to be honest, Phantombuster, also offers a considerable amount of platforms and way more automations than what you do.

4 de dezembro de 2023
logótipo da FlowChat

Resposta da FlowChat

David, thanks for the review -

We would like to address these points head on so people reading your review can get a full view from both sides.

UI/UX - Interested to hear more about this one.

We have a feature request portal in canny.io in which you never shared anything about the UI/UX with us. If you had, we would have listened and made changes. Please can you send us an email (admin@flowchat.com) with exactly what you mean when you say "pretty bad"; as nearly ALL of our other clients don't share this viewpoint with you.

AI integration - We sit on the tip of the tidal wave with AI functionality. We empower our members with a different way to use AI to connect with all their social contacts. It's not like anything else currently available in the market. No band-aid needed b/c it's a stand alone product. I'm not sure which email you are referring to, so please could you forward it to admin@flowchat.com.

Lastly, the price-tag...
When something is rare, new, and different it fetches a premium in the market.

We stand alone in how we connect to social - no APIs.
We offer more platforms than anyone in the space. 13.
We have automations on multiple social channels. FB, Li, (coming soon - IG, X, TikTok, and more) - no one else offers multiple channels.

While there is a complete laundry list that goes beyond this, these things alone are worth more than the monthly investment to the right person.

Since you don't even have your own FlowChat account (you used Valerie's), I'd love to learn your use case and how you were using our systems.

Typically we find it's a matter of 1 of 3 issues...

1 - you have the wrong leads and don't know where to find them.
2 - you don't know what to say to them.
3 - the system you have setup is setup incorrectly.

If you'd like to have a 45 min convo, I'm sure we can reset the way you're using FlowChat so you can actually get results.

While your opinion is your own and we respect it, we would enjoy the chance to connect and reverse your opinion on things.

Again, please send an email and we'll be happy to work on things to change your review.

Best,
-sean

Ps... thanks for joining our recent challenge. Sad to see you didn't stay for the whole thing or ask questions. We would have been happy to answer them all for you.

Classificada 5 em 5 estrelas

I love Flowchat!

Incredible support, dedication to helping their customers succeed. I have had so much amazing information on how to be successful in my business using Flowchat from Sean and Chris. I feel like I'm in a $50K Masterclass but without the price tag!

31 de outubro de 2023
Classificada 5 em 5 estrelas

So far so good! What a tool!

I have just started with FlowChat but the team has been excellent & responsive. Looking forward to seeing the results of this work. The tool is amazing.

26 de outubro de 2023
Classificada 5 em 5 estrelas

Amazing experience from minute one!

I literally just signed up with Flowchat yesterday but I wanted to give a 5-star review right away about the amazing onboarding experience I had. Hannah was my onboarding coach and it was a wonderful experience from the start. Not only did she make it a top shelf experience, she also understood my needs and gave me a solution that was so perfect for my needs that I actually upgraded to the next level of the product right on the spot!

She walked me through a demo of the product as well as some recently released functionality that instantly made my experience using the product more of a time and cost saver. Hannah is very knowledgeable about Flowchat and is a pleasure to talk to!

I also had a chance to interact with Sean, one of the co-founders. This was the same level of service and excitement to have me onboard. They truly love their company and treat every customer as gold. Sean agreed to go the extra mile to help me set my product set to ensure I get the best results right from day one. I'm very impressed with this organization and highly recommend anyone use Flowchat for their business!

2 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I love this software

I love this software! Simple to use, keeps all my messaging organized and the reporting is amazing. There is a strategy and they teach it well along side the software so not to worry if you are new to dm'ing for leads!! They just keep adding new features, it is all I have used for leads since they launched it!

16 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

shhh .

shhh .. can we keep it quiet just a lil longer please ?

29 de junho de 2023
logótipo da FlowChat

Resposta da FlowChat

haha... We'll do our best but word is spreading fast!

Classificada 5 em 5 estrelas

The customer service it top notch

The customer service it top notch. They go above and beyond to support their clients and honestly cover all bases of needs. My favorite part is that you get to talk to real people to get your questions answered! Also, the technology and service itself is so cool and exactly what I needed for my business.

22 de fevereiro de 2023
Classificada 5 em 5 estrelas

GREAT onboarding process for new…

GREAT onboarding process for new members. Software is amazing! Cannot wait to see what the future brings for this software!!

1 de janeiro de 2023
logótipo da FlowChat

Resposta da FlowChat

Thank you for the 5⭐ review! Stoked to see that you had a great Onboarding experience. We are excited to have you on board and can't wait to grow with you!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais