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flowkayaks.co.uk Opiniões 354

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TrustScore: 5 em 5

4,8

Loja de canoas e caiaques
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From the time I rang and asked advice about a kayak and accessories to the delivery day I received a very good service. I had to ask alot of questions which were answered with knowledge and patience.... Ver mais

Classificada 5 em 5 estrelas

After arriving at flow we were greeted and made to feel very welcome and all questions were answered with great information and knowledge. The products on offer were fantastic and there was not rush o... Ver mais

Classificada 4 em 5 estrelas

The product arrived quickly, packaged well and was a great price A bit disappointed with the foam strips to go inside the helmet, but that is the choice of the manufacturer, had to purchase additiona... Ver mais

Classificada 5 em 5 estrelas

I'm pretty much a novice kayaker, so I had loads of questions about what might be suitable for me etc. Tamsyn was super-friendly and super-patient, emphasising that what feels comfortable is most impo... Ver mais

Informações sobre a empresa

  1. Loja de canoas e caiaques
  2. Loja de artigos para desportos ao ar livre
  3. Loja de artigos desportivos

Escrito pela empresa

Flow Kayaks, Nottingham are paddle sport experts and enthusiasts, retailing quality kayaking, canoeing and other water sports products from market leading brands. With a showroom in Nottingham and a busy online store, Flow Kayaks are thrilled to share our products, knowledge and enthusiasm for water sports with the UK and Irish markets. Flow Kayaks are owned and staffed by expert paddlers and we pride ourselves on our market leading advice and service! Brands we stock: Peak PS, Pyranha Kayaks, NRS, Level Six, HF Safety, Wave Sport Kayaks, P and H Sea Kayaks, Werner Paddles, EXO Kayaks, ZET Kayaks, Whetman Equipment, Astral Footwear and Buoyancy Aids, Baltic Lifejackets, GUIGUI-Prod, Jackson Kayaks, Kober Paddles, Lettmann, G'Power Paddles, Select Paddles, Grey Owl, Venture Canoes and more! Flow Kayaks were established in 2018 as the sole UK distributor for EXO Kayaks. Since then we have supplied kayak shops around the UK and Ireland with EXO and ZET Kayaks. In 2021 we opened our first retail shop in Nottingham and began to sell kayaks, canoes, clothing and equipment to directly to customers, as well as to our valued shops. Flow Kayaks have worked with Paddle UK for supporting competition events, supplied the armed forces canoe and kayak teams as well as supplying multiple canoe and kayak clubs and outdoor centres around the UK.

Our Shipping Promise

Free Fast Shipping

We ship all of our clothing and kit orders with Royal Mail Tracked 24 and 48 services. We also process, pack and dispatch your orders the same day so they arrive to you promptly. You can track your order via our easy email tracking system! Paddles and large boxed items are shipping securely with Parcel Force. Our kayaks are delivered directly by ourselves or occasionally private, trusted courier to minimise handling and potential damages.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

354 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Kayak

I bought my Wavesport Ethos 10 from Flow. Amazing kayak and great service. Good communication and I received my kayak earlier than expected. Great company and nice people. Would definitely use them again for kayaking gear 👍

13 de janeiro de 2026
logótipo da flowkayaks.co.uk

Resposta da flowkayaks.co.uk

Thank you for your kind review Alex, enjoy the new Ethos!

Classificada 4 em 5 estrelas

Excellent product

Excellent product, unfortunately I had to follow up on the order as it still hadn't been despatched four days after ordering. The item was sent when stock was renewed a few days later so all OK, if a little delayed.

12 de janeiro de 2026
Classificada 1 em 5 estrelas

Still waiting for my delivery

Still waiting for my delivery
Called numerous of times with no response
Contacted is email and no response
Maybe giving them a bad review will make them respond back to me !

6 de janeiro de 2026
logótipo da flowkayaks.co.uk

Resposta da flowkayaks.co.uk

Hi Martin, thank you for your feedback. We were in contact via email shortly before this review was posted but apologies for missing the calls. We are in the hiring process to improve our capacity for handling customer enquiries whilst we also have in store customers.

Your order was placed on Monday and delivery to your address was attempted on Wednesday. As confirmed with you via email, the proof of postage shows the parcel delivery at your front door but you haven't received it in person. Unfortunately when it comes to shipping paddles we have to use a large parcel delivery specialist who don't have a customer collection depot.

Whilst we are waiting to hear back from you we have packed another paddle which we have ready to send again on overnight delivery. Of course it would be great to know if the original order was held by a neighbour or was redelivered before we ship again at our cost.

Kind regards,
Jake

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