We bought a smaller set which we thought would look nice in an area we were having cleared along our driveway, once it was cleared we both agreed they were too small and decided to trade out the 2 w... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
If I could give Flyachilles a lower rating, I would. I placed an order for a ceiling fan on July 25, and 44 days later, it still hasn't arrived. Every time I contact customer service, a friendly... Ver mais
A empresa respondeu
I have not received my item yet. This rating is based on the questions they’re asking. 1. The shopping experience in the website is pretty good. There are plenty of picture and details. They do no... Ver mais
The ordering process was very smooth. I was drawn to the modern styles that this company offers. I can’t wait to receive and install the ceiling fan. Also the customer service team was very responsive... Ver mais
Informações sobre a empresa
- Loja de artigos domésticos
- Loja de móveis
- Loja de bricolage, casa e jardim
- Designer de iluminação de paisagens
- Loja de Iluminação
- Grossista de iluminação
Escrito pela empresa
Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.
Informações de contacto
Estados Unidos da América
- (800) 420-8588
- Hello@flyachilles.com
- flyachilles.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great range of products and excellent…
Great range of products and excellent Customer Service. I've ordered from Flyachilles several times and have always been very happy with my purchases.
Very quick service with something that…
Very quick service with something that I appreciated
Classy and modern design
Definitely classy and modern well priced design styles for ceiling fans and light fixtures. Website is well organized with large images of different available style colors and options. There are also numerous multiple item discounts when ordering 2 or more pieces of an item.
Need better communication with sales
Web site hard to find item again. Ordered a white strip light but called customer service to cancel item and replace with a black motion sensor one ( no white). Representative gave me different information than what sales did. Took me 4 days to straighten out order. Now awaiting item
I ordered a fan on April 13
I ordered a fan on April 13, 2026. On the 29th of April, I called customer service to see why I had not received the item. The rep was totally unaware of why the shipment had not progressed. I had the receipt from the shop.
On the 08th of May, I registered a dispute with Amex.
Shortly thereafter, FA contacted me and said, I quote, "If you will cancel the dispute and remove your negative review, we will refund your money." Our bank will not let us do this unless you comply." I am reasonable and run a business, so I gave them the benefit of the doubt. Wrong choice; I have heard nothing from this company. So I have reinstated the dispute. This makes me furious; the original purchase was 6 to 8 days shipping. Consequently, I have ordered a new fan from a family-owned business out of Texas; it arrived in 4 days. Customer service is blind.

Resposta da Flyachilles
Buy these for quality and customer service!
We ordered the brown and black landscape lights. They were quality built. The lights felt solid, heavy weight and well designed. They were packaged well with easy instructions and a barcode for customer service. They perform nicely with plenty of brightness and duration. When one light didn’t work, I scanned that barcode and customer service shipped me a completely new box the same day. It doesn’t get better than that.
matte black fan fits in perfectly
I found the exact ceiling fan that i was looking for to compliment my living room -the matte black looks good with my black wood stove and decor. the reviews were excellent. i had to email customer service with a question and received an informative professional response in a reasonable amount of time. i didn’t realize that the fan shipped from overseas but other than the shipping time being a little bit longer its not a problem. i was not responsible for paying any extra import tariff fees -which was a concern of mine. The company paid the tariff. i would order from again.
Giving this company a try
Giving this company a try. Counting on quality product.
So far
So far, so good. I haven’t received the product yet, so I’m only basing my rating on my experience so far. I’m wondering if you could give me a date when I would expect to receive my product? Thank you.
Nice website.
Nice website.. easy to navigate and easy process to buy
Product came as promised
Product came as promised, is of good quality and properly represented on the website. Also a great price.
Easy to shop
Beautiful chandelier but unfortunately it didn't work out for me
The chandelier was beautiful but it was too heavy for my canister. It did take a long time to put together including the installation process. There was some miscommunication with Flyachilles and after some emails, they agreed to refund me a portion of the sales price instead of a larger store credit they offered me (this was a one time project for me). The shipping after the order was placed was much longer than expected and I needed this much sooner as I am getting my home ready for sale. If you have time, it will be fine for you. I am seeking a refund as I cannot use the chandelier.

Resposta da Flyachilles
Very responsive customer support
My impression so far is great
So far, so good. Site was easy to navigate and pictures of the product were high quality. I had also received an email for 5% discount as a new customer, but did not realize it until after I placed my order. I replied to the email to ask that the 5% discount be refunded to my card for this order. The company responded within 24 hours and the refund was applied. A great example of being customer focused.
Easy ordering solid product
Easy ordering. Description on the web site was accurate. Shipping updates were helpful.
The light was built like a tank! High quality. Lights up trees all across my backyard. Neighbors came over offering cocktails while the enjoyed the lights on the first night we plugged them in.
There was a variety of products to…
There was a variety of products to choose from and the ordering process was very simple.
I bought an outdoor lamp for my patio…
I bought an outdoor lamp for my patio for $122. What came was an 8 ounce piece of plastic that would blow over with a breeze. Complete JUNK. A product that Spenser Gifts would sell. The company is a rip off!!!!!!!

Resposta da Flyachilles
The product is great
The product is great. Wonderful designs. I bought two moon lights that are solar powered, and just bought two more that will be hard wired. Love these designs, and the company.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







