Staff were efficient. We booked a valet which was half done. Missed the boot and damaged the interior with a spray. Owner Graham ignoring any attempts at resolution. Calling me a liar, the damage was... Ver mais
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Leia as opiniões dos outros
Horrendous customer service, arrived back at 2am to be told battery flat in car, after reading previous reviews today have no doubt they have used our car and left interior lights on. Told us to wai... Ver mais
Just used flying Scot this weekend while we went to Ireland. Had never parked long stay before but highly recommend flying Scot. No hassle no waiting around, pick up n drove off right to the airport d... Ver mais
Absolutely unbelievable experience. Was made to feel welcome comfortable and at ease. Saarah Saleem was Absolutely amazing and her assistant who unfortunately I didnt manage to get her name. Been in u... Ver mais
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Flying Scot Edinburgh Are No Better
We used Flying Scot in Edinburgh Airport. Driver who arrived to pick us up late Sunday was abusive, aggressive and even threatened to take us to police - although he couldn't articulate why! He traumatised my five year old and was only concerened with how busy a night he was having - not borne out by the fact that we didn't see a single one of their buses in the 30 minute wait (they are based 3 minutes drive from the pickup). Choice examples of his tirade "people like you are nothing!" and "You;d better watch your mouth". Pay the little extra and go elsewhere.
There's a reason they're cheap.
We've used flying scot a couple of times due to the cheap price, but after the second time we decided we'd pay more and go elsewhere next time. The customer service is atrocious and the whole experience causes stress.
Beware, your car will be damaged
I recently used Flying Scot in Glasgow and while I was away paid for the valet service. When I collected my car I noticed that the radio reception was fuzzy but as it was late I turned the radio off and drove home. The following morning I noticed that the aerial had been snapped off and had been hidden under the passengers seat. I phoned Flying Scot immediately and was told to email the manager. The response was extremely poor and the manager insisted his staff were adament that they had not broken the aerial and were therefore not liable. Zero customer service and staff including the manager who clearly couldn't care less. Would never recommend this company to anyone.
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