Can’t fault the service, extremely helpful! Dealt with a person called Matt, who was really supportive within dealing with my request when they arose. Top umbrella service!
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I had a very friendly and comforting experience when having to deal with focused settling wages they were more than nice and done everything they could, especially mat he was a big big help at custome... Ver mais
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From first contact to final sign off, Focused were great. Very attentive, very quick, very professional, very human. Always easy to get to on the phone, always answer the phone, and always gave perfe... Ver mais
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Informações sobre a empresa
Sobre Focused Umbrella
Escrito pela empresa
Focused is the PAYE Umbrella of choice for hundreds of agencies across the UK and was voted Best Umbrella Company (500 - 1,000 clients) at The Contracting Awards 2024. Our brand is well known in the contracting sector representing both quality of service and compliance.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Our teams of ex-recruitment professionals and qualified payroll staff ensure that our umbrella employees, limited company directors and agency clients are provided with intelligent advice and forward thinking solutions to their contracting needs. Despite our substantial growth in the market we have retained the small company service mentality ensuring that every relationship is valued and nurtured.
We are proud to have secured preferred, approved or sole supplier status with the UK’s leading recruitment agencies. This means that we have passed their extensive due diligence tests and can therefore work with all candidates, contractors and consultants within those agencies, providing our umbrella or limited company solutions.
Our team of Account Managers cover the whole of the UK including our core areas of London, the Home Counties, Birmingham, Manchester, Bristol, Cardiff, Newcastle and the surrounding areas.
We are confident that our solutions are competitive, attractive to contractors, simple for agencies and 100% compliant.
Informações de contacto
Mansion House, Manchester Road, WA14 4RW, Altrincham, Reino Unido
- 0161 923 0210
- info@focusedgroup.co.uk
- focusedumbrella.co.uk
4,8
Excelente
135 opiniões
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Respondeu a 100% das suas opiniões negativas
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5 star
Quick responses, regular updates and great customer service. POC is Abbie :)
20 de janeiro de 2026
Opinião espontânea
Resposta da Focused Umbrella
Hi Sean,
Thank you for your feedback!
We’re glad to hear you’ve been happy with our quick responses, regular updates, and customer service. We’ll be sure to pass your kind words on to Abbie.
Thank you for choosing Focused.
- The Focused Team
Great Experience
Overall, a good experience with Focused. The team was responsive and helpful, payments were on time, and the process was easy to navigate. Any questions I had were answered clearly, which made contracting much less stressful. I’d be comfortable recommending them to others.
14 de janeiro de 2026
Opinião espontânea
Resposta da Focused Umbrella
Hi Abaobi,
Thank you for your review of Focused Umbrella
We’re pleased to hear you had a good overall experience and that our team made things clear, responsive, and stress-free. It’s great to know everything ran smoothly, and we really appreciate your recommendation.
Thank you for choosing Focused.
- The Focused Team
The customer service was very good and…
The customer service was very good and I was supported to make the right choice.
9 de janeiro de 2026
Opinião espontânea
Resposta da Focused Umbrella
Hi Omoye,
We’re pleased to hear you felt well supported and that our customer service helped you make the right choice. We really appreciate you taking the time to share your experience.
Thank you for choosing Focused.
- The Focused Team
Cole is an absolute credit to Focused
Cole is an absolute credit to Focused. Really friendly and always helpful! Rhys @ Rokholt
16 de janeiro de 2026
Opinião espontânea
Resposta da Focused Umbrella
Hi Rhys,
Thank you for the great feedback, Rhys!
We’re delighted to hear how positive your experience with Cole has been — he really is a credit to the team. We’ll be sure to pass your kind words on to him, and we really appreciate you taking the time to leave a review.
Thank you for choosing Focused.
- The Focused Team
Great service and Team !
Cole has been such a a lovely point of contact and super friendly - lovely service and team to work with !
13 de janeiro de 2026
Opinião espontânea
Resposta da Focused Umbrella
Hi Cloe,
Thank you for the lovely feedback!
We’re really pleased to hear Cole has been such a friendly and helpful point of contact. It’s great to know you’re enjoying working with both him and the wider team — we really appreciate your kind words!
Thank you for choosing Focused.
- The Focused Team
Cole Fletcher - Professional, Charming the man
Cole Fletcher - Professional, Charming, and he was the main reason we signed up. I felt our contractors were safe with him, he always goes the extra mile. - Novax Recruitment
13 de janeiro de 2026
Opinião espontânea
Resposta da Focused Umbrella
Hi Dale,
Thank you for sharing such great feedback!
We’re delighted to hear about your experience with Cole — his professionalism and commitment really do make a difference. We’ll be sure to pass this on to him, and we truly appreciate you choosing to work with us.
Thank you for choosing Focused.
- The Focused Team
Resposta da Focused Umbrella
Hi Chris,
Thank you for your review of Focused Umbrella.
We’re really pleased to hear you’ve found our team honest and transparent — that means a lot to us.
Thank you for choosing Focused.
- The Focused Team
Excellent organisation
Excellent organisation, great benefits, very professional. Paid on time every week.
9 de janeiro de 2026
Resposta da Focused Umbrella
Hi Mark,
Thank you for your review of Focused Umbrella.
We’re pleased to hear you’ve had such a positive experience and that everything has been professional and reliable, with payments made on time. We really appreciate your feedback!
Thank you for choosing Focused.
- The Focused Team
Great customer service from Leah Evans
We have recently signed up with Focused and the customer service so far from Leah Evans in particular has been excellent. She has answered all of our queries straight away and has been so helpful every step of the way. I highly recommend speaking to Leah if you are looking for a new umbrella company
9 de janeiro de 2026
Opinião espontânea
Resposta da Focused Umbrella
Hi Sindy,
Thank you for your lovely feedback!
We’re really pleased to hear you’ve had such a positive experience so far, and that Leah has been so helpful and responsive throughout. We’ll be sure to pass your kind words on to her — your recommendation is very much appreciated!
Thank you for choosing Focused.
- The Focused Team
No excuses this time
There is a previous review of mine on with 1 star, but Focused responded blaming me. This time, they will struggle to do that.
They have just emailed me my P45, aging me over 11 years younger. It's a pity photos are not allowed as I would have posted the error.
A legal document as well - SHOCKING.
8 de janeiro de 2026
Opinião espontânea
Resposta da Focused Umbrella
Hi Nick, we’re sorry to read your review. As with all of our reviews, both positive and negative, we have passed this over to the team for training purposes.
- The Focused Team
Eveytime I have contacted focused they…
Eveytime I have contacted focused they have always been very helpful.
5 de janeiro de 2026
Resposta da Focused Umbrella
Hi Andy,
Thank you for your review of Focused Umbrella.
We're glad to hear our team has always been helpful whenever you’ve contacted us — we really appreciate you taking the time to share your experience.
Thank you for choosing Focused.
- The Focused Team
Focussed were are great company …
Focussed were are great company to partner with to enable my payroll. Would not hesitate to use them again and recommend them.
22 de dezembro de 2025
Resposta da Focused Umbrella
Hi Deborah,
Thank you for your review of Focused Umbrella.
We're really pleased to hear you found us a great partner for your payroll needs. We truly appreciate the recommendation and would be happy to work with you again in the future.
Thank you for choosing Focused.
- The Focused Team
Resposta da Focused Umbrella
Hi,
Thank you for your review of Focused Umbrella.
We're glad to hear you’ve had good experiences with our contractor support team and found us reliable.
Thank you for choosing Focused.
- The Focused Team
Matt is great!
My main POC is Matt, and since day one it overwhelmingly felt like he genuinely cares about his customers. Every single question I have randomly put to him is answered within hours - sometines faster. I made a good choice with Focussed, but they made an equally good choice with Matt.
8 de dezembro de 2025
Resposta da Focused Umbrella
Hi Patrick,
Thank you for your review of Focused Umbrella.
We're thrilled to hear that Matt has made such a positive impression — he really does take pride in providing quick, genuine support. It’s great to know you’ve felt well looked after from day one, and we truly appreciate your kind words!
Thank you for choosing Focused.
- The Focused Team
Great umbrella company
I needed to choose an umbrella company for my last work assignment and was very glad to have selected Focused. Their fees are very reasonable and everything was very efficient and easy to navigate.
13 de novembro de 2025
Resposta da Focused Umbrella
Hi Paul,
Thank you for your review of Focused Umbrella.
We're really pleased to hear you found everything efficient and easy to navigate, and that our fees felt reasonable. We're glad you chose Focused and appreciate you taking the time to leave a review!
Thank you for choosing Focused.
- The Focused Team
Extremely efficient
Extremely efficient, polite and highly professional as well as trustworthy. I am assured and confident in using Focused Umbrella.
25 de novembro de 2025
Resposta da Focused Umbrella
Hi Magda,
Thank you for your review of Focused Umbrella.
We're delighted to hear that you feel confident and assured working with us. Providing an efficient, polite, and professional service is always our priority, so it’s great to know that’s come through in your experience.
Thank you for choosing Focused.
- The Focused Team
One of the best Umbrella companies to…
One of the best Umbrella companies to work with, great candidate care and control. Communication is the key point, always fast to respond and help where needed. Highly Recommended!
20 de novembro de 2025
Opinião espontânea
Resposta da Focused Umbrella
Hi Samantha,
Thank you for your review of Focused Umbrella.
We're thrilled to hear you’ve had such a positive experience with us and that our communication and support have stood out. We really appreciate your recommendation — it means a lot to the team!
Thank you for choosing Focused.
- The Focused Team
your speed of response and accuracy.
5 de novembro de 2025
Resposta da Focused Umbrella
Hi Michael,
Thank you for your review of Focused Umbrella.
We're so pleased to hear you’ve been happy with our speed of response and accuracy — we always aim to provide quick, reliable support.
Thank you for choosing Focused.
- The Focused Team
Best umbrella company
I was new to working under an umbrella company and felt like a deer in the headlights! Focused was the only umbrella company (out of all the ones I contacted) that took time to answer all my questions and at the same time did not make me feel pressured to go with them. They were also super patient when I asked them to 'dumb down' the answers to my questions so I could fully understand everything including costs, fees, take home pay etc before I made a decision. Once I signed up with them it was always a positive experience. If I ever had questions someone was always available and I received excellent service every time. I would highly recommend them and if I ever go through an umbrella company again I will definitely go back to them.
4 de novembro de 2025
Resposta da Focused Umbrella
Hi,
Thank you so much for your thoughtful feedback!
We’re delighted to hear that our team made the process clear and stress-free, especially as it was your first time working through an umbrella company. We’re proud to provide the kind of support and patience that helps people feel confident from day one — and it’s great to know that came across. We truly appreciate your recommendation!
Thank you for choosing Focused.
- The Focused Team
Highly recommend
I joined as an umbrella employee for a couple of months due to having a short term freelance contract. From the moment I joined Focused they were very efficient, from the initial registration to payments and payslips, and queries being replied to within a few hours.
27 de outubro de 2025
Resposta da Focused Umbrella
Hi Sherelle,
Thank you for your review of Focused Umbrella.
We’re really pleased to hear everything went smoothly and that you found our team efficient and easy to work with. We appreciate you taking the time to share your experience!
Thank you for choosing Focused.
- The Focused Team
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