the status page says ALL SYSTEMS OPERATIONAL while the cashier has been returning an error for two hours whoever maintains that page is not looking at the same site i am. no banner in the lobby eithe... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After login, Mobile cashier Sun 18:40 showed it clearly: the payout button inside the account sat behind the phone keyboard. Lobby notice gave no clear reason while the queue timer ran.
during lunch, and then Wagering page #6409: max bet warning appeared through hotel Wi-Fi on tablet only once the bonus round had started. Lobby notice sent me to the cashier when the cashout was invol... Ver mais
After login, Apple Pay cashout screen showed it clearly: the cashier after 14 minutes moved my payout from processing to processing with no note. Email update left the wrong value inside the account w... Ver mais
Informação importante
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Before work
Before work, Casino login looped three times before I could reach the cashier and yes, I checked the history wow
Crazy Time on small phone screen
Crazy Time on small phone screen: casino search on small phone screen showed the slot but the launch button stayed disabled. Message centre sent me back to chat after another refresh.
Support reply about KYC
Support reply about KYC: the reply with case #32983 answered the wrong issue, not the cashout. Account history gave the same old next step while the account still said review
After login
After login, Apple Pay cashout screen showed it clearly: the cashier after 14 minutes moved my payout from processing to processing with no note. Email update left the wrong value inside the account while lunch went cold
didnt know what KYC meant so i asked
didnt know what KYC meant so i asked, and the agent said its a standard casino requirement.
asked which documents that means for me and got the same sentence back. found out from a forum two days later it wanted a bank statement.
This stood out after Front of my card…
This stood out after Front of my card upload because cashier demanded another selfie after request #17023 after support said KYC passed. Bonus screen left the old status on screen after 26 minutes.
Chat is available round the clock…
Chat is available round the clock according to the footer. At half two on a Wednesday morning it was a form promising a reply within 48 hours. That is not the same thing.
After login
After login, After one casino refresh showed it clearly: mobile casino pushed me back to lobby inside the casino account after one spin. Mobile page showed another balance while the casino tab stayed open
after work
after work: The casino worked for browsing, then broke exactly at the payment step and support did not explain it
Login loop on hotel Wi-Fi with a…
Login loop on hotel Wi-Fi with a tablet: changing device at Sat 8:58 lost the last game plus stake size. Email update changed again when the cashout was involved
Before work
Before work, Time-out was active on profile, but casino login still worked not the answer I needed
Sunday afternoon the lobby showed new…
Sunday afternoon the lobby showed new games with bright badges, but half of them opened to a blank provider screen.
Reloading helped once, then failed again.
Really polished stuff. Not furious, just tired of chasing the most basic thing.
During lunch
During lunch, Spend summary mixed bonus balance with real casino deposits still waiting
The account page says one thing
The account page says one thing: Cashout status changed twice in one night, neither matched the email
Quick one
Quick one: Spend filter missed two deposits from Friday evening no update after that
i tried the site late on Sunday
i tried the site late on Sunday, and the wagering was much higher than the banner suggested. the problem made a simple session feel needlessly frustrating
Payout KYC screen looked okay before…
Payout KYC screen looked okay before cashier demanded another selfie from the casino profile after support said KYC passed. Support reply changed during the same login before I closed the tab.
the money never reached my bank for…
the money never reached my bank for four days, with no proper update.
during lunch
during lunch, and then Wagering page #6409: max bet warning appeared through hotel Wi-Fi on tablet only once the bonus round had started. Lobby notice sent me to the cashier when the cashout was involved.
on the train
on the train, and then Payout KYC screen: KYC asked for the same card screenshot again inside the account before withdrawal. Support reply hid the cashout reason while the account still said processing.
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