Fombag Bean Bag Chairs Opiniões 

920
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

it's not 1 star because I'll give them the benefit of the doubt, since I haven't heard anything. Although, I placed my order Jan 1st. It's February 8th and I haven't as so much received an email. Noth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Awesome product. We ordered from another bulky bag company and never received our chair. It was meant for a gift for our granddaughter. We found Fombag online and they shipped it out the same day we o... Ver mais

Classificada 2 em 5 estrelas

Didn't have the color I ordered. You know how many covers you have and when orders come through. You should be able to track how many you have left and automatically disable things. Also customer s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole family is obsessed! Our toddler climbs up one side and slides down the other. My husband has already taken a few naps in it. The size foot size is absolutely perfect, my husband, toddler,... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Informação fornecida por diversas fontes externas

At Fombag.com we sell the worlds most comfortable foam filled chairs.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

920 opiniões

5 estrelas
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3,5

Todas as opiniões

(920)

3 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Everything has been what we expected

Everything has been what we expected, even more so. The chair arrived even before we expected so we had to postpone delivery with FedEx as we weren't going to be in town yet, and then the chair itself is even bigger than we thought it would be. I sat on it last night to help our toddler fall asleep, it was great.

26 de agosto de 2021
Classificada 3 em 5 estrelas

Gosh

Gosh. I did not know I ordered such a small pillow, I was disappointed. I gave the pillow to my small dog. What a disappointment for $24.00 dollars.

22 de agosto de 2021
logótipo da Fombag Bean Bag Chairs

Resposta da Fombag Bean Bag Chairs

Hello Yvonne!

I do apologize, but it seems you ordered our Neck Pillow which sadly is designed more for head support when using our other products or perhaps when you sitting on a chair or couch... It could technically support a very small dog, but sadly it was not designed for that...

We will reach out to you via email and see if we can get you something that would be more comfortable for your small dog!

Speak to you soon!

Classificada 5 em 5 estrelas

Nice Customer Service

Follow up:
The Fombag LLC reaches out to me and explains that it is a product in the form of colorful compressed foam and without liner. They apologize and give me refund. The product doesn't work for me though, but the experience is great due to their customer service.

------------------------------------
Come in a compressed bag, but no liner at all, we have to fill the bean bag little by little. It sucks.
The foam is just some shapeless, colorful thing, very difficult to pour in. This is definitely the worst order I have made.

19 de agosto de 2021
logótipo da Fombag Bean Bag Chairs

Resposta da Fombag Bean Bag Chairs

Hello!

I do apologize for the inconvenience, but based on your order it seems that you ordered our 30 pounds of loose foam. Sadly that is just a bag of loose foam with no liner as the liner is a completely different product and used for full bags rather than a bag of loose foam on the side.

We will reach out to you via email shortly to assist you further!

Classificada 5 em 5 estrelas

Pretty decent but...

UPDATE: I'm updating my review to 5 stars, I did reach out to Fombag and sent pictures to confirm that my bag fluffed properly after almost a week of fluffing and separating foam , they did confirm that my bag was very unfilled and immediately sent me fill to remedy the problem! I love a company that takes care of their customers and I will 100% buy from this company again and recommend them.

I really wanted this product to be a 5 star review. But unfortunately it fell short of my expectations. Let me start by saying that I feel this is a well made Quality product, however the reasoning for my 3 stars is this. I purchased the 6 ' fombag on August 2nd I never received any follow up emails regarding the shipment so I reached out to customer service it was only then, (about 5-6 days later) was my order actually shipped. So their customer service is efficient, the other reason is because the 6 ' fombag I purchased seems to always go flat no matter how much we "fluff" and separate the filling as instructed we just sink to the floor I don't find myself to be extremely heavy at about 135lb or my 2 and 4 year children so that does kind of disappoint that it doesn't really seem to hold our weight however besides those 2 things I still do think it is a fairly well made product

15 de agosto de 2021
Classificada 4 em 5 estrelas

Ordered footstool

Ordered footstool, cover is made very well and worked nicely with my regular chair. Filling was not quite enough. Will need to add some more to fill it in properly. Memory foam bits are not sturdy enough to accommodate the weight of adult legs and feet. I will be adding more filling of some sort to the bag.
Update- Fombag sent me additional 10 lbs foam fill free of charge ( more than I needed but pleased) !! Very pleased with service and foot stool is now perfect!! I will order again and have recommended to others.

27 de junho de 2021
logótipo da Fombag Bean Bag Chairs

Resposta da Fombag Bean Bag Chairs

Hello!

It sounds as though your ottoman is low on fill which we can provide for free! I will be reaching out to you via email to assist you further in obtaining that fill! Speak to you soon!

Classificada 1 em 5 estrelas

I ordered a 5' bean bag on the 16th and…

I ordered a 5' bean bag on the 16th and added 1-business day delivery for an extra fee. It's been more than 48 hours within a work week and still no bag has arrived. It will still show up but I'm not happy with the fact it said guaranteed to be within the 1 day shipping, and that promise has been broken.

19 de junho de 2021
logótipo da Fombag Bean Bag Chairs

Resposta da Fombag Bean Bag Chairs

Hello!

I do apologize for the confusion, but the Quickship that you purchased speeds up the processing of your order and has it shipped out of our warehouse within the first day, which did occur with your order! Sadly it does not mean that it will be arriving within one day, that would be a significantly higher charge and is not a service that we provide unfortunately... We will contact you via email to assist you further!

Classificada 5 em 5 estrelas

Customer service is great!

not a good product if you are bigger person :p 350lbs, not enough foam, it just falls right through.

-updating this review a few months after. Their customer support was very helpful in reaching out. I ended up adding about 90 to 120 lbs extra foam. It is much better now. I think prob the sweet spot is maybe 100 lbs but that is ok. This is for the biggest sack of em all the 8 ft ballsack.
Enjoy everyone!

11 de junho de 2021
logótipo da Fombag Bean Bag Chairs

Resposta da Fombag Bean Bag Chairs

Hello!

It sounds as though your product is under stuffed because regardless of the weight put on it, it should be flattening out like that!

We will reach out to you via email to assist you further!

Classificada 1 em 5 estrelas

The product appears to be well received…

The product appears to be well received by other customers. My complaint concerns follow through on the order.

I placed my order on 05/02/2021 with an expedited delivery charge of $18.32. It's now 05/05/2021 and I have yet to receive info on when my order will even be shipped. My expectation is that I would have had that info on 05/02/201 or 05/03/2021.

5 de maio de 2021
logótipo da Fombag Bean Bag Chairs

Resposta da Fombag Bean Bag Chairs

Hello Matt!

We are unsure as to why, but it seems you did not receive the tracking number that was generated for your order 2 days ago!

We will be reaching out to you via email ASAP to provide those details as your order has already shipped and is on its way!

Classificada 5 em 5 estrelas

Love the product

Love the product - I do think the bean bag could use a bit more stuffing but that’s not a problem as it’s available to purchase! But more than anything their customer service is excellent which makes all the difference.

28 de abril de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

The Finale was great and customer service is on point.

The bean bag is the 8 foot and it is so under filled it’s not even half full after a week of letting it fluff up. Disappointed every time me ten years old sits on it he touches the floor. Definitely not worth the money…..
Updated review, customer service is on point and sent 2 extra fill boxes to make the bag right. We will probably buy one more fill box to make it perfect, however it’s pretty awesome when it’s filled correctly. I’d do it again.

21 de abril de 2021
logótipo da Fombag Bean Bag Chairs

Resposta da Fombag Bean Bag Chairs

Hello!

We do apologize for the inconvenience, but it sounds as though your product is under stuffed as it is not supposed to be flat on the floor like that! We will be reaching out to you via email to help you fix the issue you are facing! Speak to you soon!

Classificada 5 em 5 estrelas

I placed an order and then quickly…

Thank you for your quick follow up and responsiveness, that is what true customer service is all about!

16 de abril de 2021
logótipo da Fombag Bean Bag Chairs

Resposta da Fombag Bean Bag Chairs

Hello!

We received your messages and missed call as well in regards to cancelling yoru order, but I do apologize, we are closed after 6pm EST and are open again at 10AM est Monday through Friday!

Now that we are open we have received your messages and your order will be cancelled with no penalty to you at all!

We will be reaching out to you ASAP!

Classificada 5 em 5 estrelas

Great quality liner!

Just needed the liner for a bean bag chair & didn't realize it would be so hard to find. So glad to have found Fombag online. The liner fabric is substantial, with a double covered zipper. I was completely surprised & impressed with the quality & workmanship from this company! Worth every bit of the price. Thank you so
much!

15 de abril de 2021
Classificada 5 em 5 estrelas

7.5 Chill Sack Lounger

I love it.. I am so glad that I bought one. The 7.5 Chill Sack Lounger is so bomb and comfy. It's ike sleeping on a cloud. Perfect for 2 people to chill in. The black corduroy cover is great. So easy to maintain. Vacuum cleaner and machine washable so no worries. My 2 Dogs love it so much that I can't keep them off. I highly recommend buying one.

13 de abril de 2021
Classificada 4 em 5 estrelas

Love it so far...

We’re still waiting for our Fombag to fully “fluff” but so far we love it-well he dog does....he’s already claimed it as his. The only issue, and I hope it doesn’t become an issue is our liner came with a hole in it-it’s a pretty sizable hole so we’re hoping it doesn’t get bigger with wear

27 de março de 2021
Classificada 1 em 5 estrelas

I've paid for my bean bag chair

I've paid for my bean bag chair, and don't yet have it.

21 de março de 2021
logótipo da Fombag Bean Bag Chairs

Resposta da Fombag Bean Bag Chairs

Hello!

We apologize for the delay, but we just wanted to clarify that the reason you do not have your product as of yet was due to the out of stock issue we had with your blanket on the order, but now that this has cleared up your product is on its way!

It seems you may not have received your tracking number based on the review you left, but we will be contacting you via email to provide those details to you!

Speak to you soon!

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