Foodhak Opiniões 372

TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed... Ver mais

Classificada 1 em 5 estrelas

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... Ver mais

Classificada 1 em 5 estrelas

On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit. The rescheduled order never showed up. I c... Ver mais

Classificada 5 em 5 estrelas

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Produção de produtos alimentares
  2. Serviço de fitness e nutrição

Escrito pela empresa

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

372 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Wholesome, Delicious Meals That Fit My Schedule!

Foodhak Rasam is insanely delicious! It has that kick of spice with all the Ayurvedic spices and is quite filling with the lentils. Still very low-calorie and satiating!!

5 de outubro de 2024
logótipo da Foodhak

Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 3 em 5 estrelas

Parts are nice but overall not for me

Delivery of the dishes was a shame all of the meals packaging are covered in sauce, I have checked the dishes to see which leaked and they all looked fine. So I had to bin some of the cardboard and wipe all the dishes down. Rice was not very pleasant on the poke bowl but the vegetables are lovely and the salmon. Had the jerk prawn dish as well the heat is good and overall nice flavour. Shame but I think I got put off by my meal packaging all being covered in sauce

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

We're glad you enjoyed the taste of our dishes. We are currently in the process of changing our packaging to prevent these problems.

Thanks,
The Foodhak Team

Classificada 3 em 5 estrelas

Food looks well prepared however the…

Food looks well prepared however the portion size was relatively small (I'm a bulky individual) and needed seasoning.

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review our products.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

Dog Food

This is honestly the worst experience with “food” I have ever endured in my 31 years on this earth. What I ordered and what I received was night and day. I was promised 5 meals which on presentation seemed quite appetising but instead I received 5 frozen doggy bags of which looked like smoothies and tasted like damp sewage. DON’T WASTE YOUR MONEY.

19 de setembro de 2024
Opinião espontânea
logótipo da Foodhak

Resposta da Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

Bland, overpriced, poorly managed :(

A sales person in Highbury and Islington got me to sign up, and everything they sold me on just isn’t true. The food is not flavourful, it’s actually really bland. The portions are also very small, not even enough for one person. So the promise that you’ll get healthy and tasty meals for good value is inaccurate.
My first box also has food exploded everywhere, so packaging could be improved. Most frustratingly, there is no clear way to cancel your account if you’re not satisfied. I can’t even log on to the app, as I’ve not been able to get a new password despite requesting multiple times. I’ve also tried several times to shut my account, been TOLD that my account is closed and inactive, only to then receive another notification that another order is on the way!

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

Many of the packages broken and…

Many of the packages broken and leaking, making all look like a unpleasant dog’s dinner. Really disappointing, this was my first order and had hoped it worked. No thank you Foodhack. I don’t see how you are going to make it…

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

I received different items compared to…

I received different items compared to what I ordered. The salmon bowl packaging was damaged on arrival. The spicy chicken laksa was very bland.

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

Will never recommend or use again

I only made one order but got charged for two. When I contacted them they denied all knowledge of this and then continued to ignore me. Plus I tried one pouch of the veg biriani and it’s gross.

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

I wasn’t impressed with the food

I wasn’t impressed with the food, the presentation was appalling and it seemed like what I was sold compared to what I presented were two different ends of the spectrum. The food were all in smoothie like conditions on the verge of spoiling.

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

terrible

terrible decision to make by far.

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

We're sorry to hear that you had a less than perfect Foodhak experience.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

Good service and good food

The food is flavorsome and the portion size are right for me. I found that FoodHak responded quickly to queries raised I found them to be very easy to communicate with. Their website is fairly easy to navigate.

24 de setembro de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

Minty Moringa Pophaks

The refreshing mint flavours is perfect, and it pairs so well with the crunch. I didn’t expect to enjoy the moringa so much, but it adds a nice earthy touch.

I’d recommend you stock up because I finished them in one sitting.

7 de setembro de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 2 em 5 estrelas

Food in a box

I'll try most things once and this was my intention for foodhak. The discount on the 1st box was very appealing after being stopped on old street...but I must say if I'd read the reviews before hand I may have reconsidered. Depending on your food palate your going to love foodhak or hate it and there's no in-between. I live in a 14th floor flat and delivery service rang my intercom and then put the box of food outside a neighbours door instead of my door.
Granted foodhak is not responsible for that but when opening the box two of the food packages were split and the food was very reminiscent of the time I was in Police custody for 24 hours. Need I say more!

13 de setembro de 2024
Opinião espontânea
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Resposta da Foodhak

Hi AJ,

We're sorry to hear that your Foodhak delivery experience wasn't up to scratch.

The Foodhak Team

Classificada 3 em 5 estrelas

Not as good as their competitors

Unclear information regarding food options.
Too few food options.
Inaccurate information from customer service.

24 de setembro de 2024
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Resposta da Foodhak

Hi Marianne,

We're sorry to hear that you didn't enjoy your Foodhak experience. Our food menu rotates seasonally allowing you have to new dishes to try.

Thanks,
The Foodhak Team

Classificada 2 em 5 estrelas

watery and tasteless

I found the meals to be watery and tasteless. They were also marketed by the sales person as healthy choices yet contain gum and additives. Have cancelled subscription.

24 de setembro de 2024
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Resposta da Foodhak

Hi Annie,

Sorry to hear that you didn't enjoy the taste of our food.

Thanks,
The Foodhak Team

Classificada 3 em 5 estrelas

Not a great first experience

Packaging of the food was terrible one of the dish look like baby food. The food didn't look appealing or tasted that great. Use by date was for 2 day after I had the food delivered. Delivery it was just left outside my front door no one checked to see if anyone was home,I was at home I'm so lucky it was still there 2hrs later when a person walking past knocked to say there was a delivery by my door

24 de setembro de 2024
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Resposta da Foodhak

Hi Mags,

We're sorry to hear that your delivery was compromised. Unfortunately, this sits with the courier and is something we are currently reviewing.

We are also in the process of changing our packaging for a more visually appealing experience.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

Fraudulent company

Fraudulent company. I tried logging in to cancel my account. It kept saying account not registered. I tried reaching out to them, but no response. I called my bank to cancel but they keep using other foodhak names to debit me. Horrible!

27 de setembro de 2024
Opinião espontânea
logótipo da Foodhak

Resposta da Foodhak

Hi Anozie,

This seems like an odd issue. Please email contact@foodhak.com so we can find your account and refund you.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

SATISFACTORY CUSTOMER EXPERIENCE

Food quality,packaging and timely delivery. Simply put,I got value for money spent.

24 de setembro de 2024
logótipo da Foodhak

Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

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