Foodhak Opiniões 372

TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed... Ver mais

Classificada 1 em 5 estrelas

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... Ver mais

Classificada 1 em 5 estrelas

On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit. The rescheduled order never showed up. I c... Ver mais

Classificada 5 em 5 estrelas

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Produção de produtos alimentares
  2. Serviço de fitness e nutrição

Escrito pela empresa

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

372 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Quick and Efficient Service

Foodhak's customer support is top-notch! Bernard handled my query with great professionalism and speed. He addressed my concerns and provided a solution in no time. It's refreshing to deal with such a responsive and effective support team. Kudos to Bernard for his excellent assistance!

7 de agosto de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

Delicious Red Thai Curry

I love Foodhak's Red Thai Curry. The fresh ingredients and rich flavours are incredibly satisfying. It's a high-protein, low-calorie meal that's perfect for maintaining a healthy diet. The absence of preservatives makes it a wholesome and nutritious choice. It's a fulfilling and delicious meal that I highly recommend.

6 de agosto de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 2 em 5 estrelas

Very average and misleading

I was approached by a sales guy on the street who was super friendly and convinced me to order 5 meals using a discount code, not something I usually would do but he was good at his job!
Unfortunately, I was incredibly disappointed with the food, the taste was OK, but quite bland and lacking in texture. 3 out of the 5 were very mushy and the other 2 had little to no flavour except high spice levels.
I assume these meals are targeted at people trying to lose weight as well as most of the meals were not a substantial amount of calories for a proper meal (most being under 390 Cals)
The most frustrating part is that I was specifically told that I wasn’t going to be signed up to any ongoing subscriptions as I wanted to try before I committed to buying any more, I have now been auto signed up for another week - which I do not want! Bit misleading as I asked the sales guy at least 3 times about this.

I won’t be buying again but thanks for the discount code.

29 de julho de 2024
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Resposta da Foodhak

Hi Sophia,

We are sorry to hear that you didn't enjoy your Foodhak dishes. Our dishes are formulated to remove the bad ingredients replacing them with good ones, which makes our dishes naturally low calorie.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

Awful

Awful, ultra processed, tiny portions, sloppy food low in calories and tastes rubbish. Also told them I was allergic to mushrooms and one of my orders turned up with mushrooms in it. Would avoid.

25 de julho de 2024
Opinião espontânea
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Resposta da Foodhak

Hi Scott,

We are sorry to hear that you didn't enjoy your Foodhak dishes. Our dishes are designed to be low in calorie and free from ultra processed ingredients.

We are sorry to hear that you received dishes including ingredients you are allergic to. All of our ingredient lists can be found on our website so you can see every ingredient that goes into every dish.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

4 day weight loss programme

Please note your main email address keeps bouncing back

I have really enjoyed the 4 day weight loss diet. I love the snack and breakfast and all the food is delicious.

I feel my body needs more protein so that is my only negative. I added some salmon to my meals and eggs.

I will def order more of the daily millet snack

Thank you

1 de agosto de 2024
Opinião espontânea
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience. Very pleased you liked the crackers too.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

Awful food awful customer service don’t…

Awful food awful customer service don’t waste your money

25 de julho de 2024
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Resposta da Foodhak

HI Paula,

We're sorry to hear you didn't enjoy the food. We have reached out to you privately to sort this issue.

Thanks,
The Foodhak Team

Classificada 2 em 5 estrelas

Mediocre food

Mediocre food, very poor packaging and turned up short dated and you cannot freeze.
Subscription cancelled.

25 de julho de 2024
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Resposta da Foodhak

Hi Ian,

We're sorry to hear that your Foodhak experience was less than perfect. We take reviews like yours very seriously and will use this feedback to improve the overall Foodhak journey.

Thanks,
The Foodhak Team

Classificada 4 em 5 estrelas

The food was very tasty

The food was very tasty, bit need to be carful of the packaging specially with the flat tray food which has the clingfilm on as one of the eas leaking everywhere

25 de julho de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience. We are currently transitioning our packaging and improving the design to make for a better customer experience.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

Tasty and Effective

Foodhak’s Weight Loss Meal Program has been a delightful surprise. The meals are incredibly tasty and make it easy to stick to my weight loss goals. I appreciate the variety of flavours and cuisines, which keep my meals interesting. The protein content is substantial, ensuring I stay full longer. It's so convenient to have these nutritious meals delivered, especially when I'm busy. The results have been amazing so far—I've lost weight without sacrificing taste or nutrition.

29 de julho de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

Excellent Subscription Experience

I've been subscribed to Foodhak for a while now, and I couldn't be happier. The meals are always fresh and tasty, and they arrive like clockwork every week. The subscription service is very user-friendly and allows for easy modifications. It's been a game-changer for my busy schedule. Highly recommend it!

31 de julho de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

I gave a star but if the option was…

I gave a star but if the option was there for no stars I would have chosen it the food containers had split so I had a messy box of food I called and email with no response at all how disgusting and to think I was going to recommend it to my team at work I would like a refund and I am more disappointed about the lack of commitment to customer care and support I am dumbfounded

19 de julho de 2024
Opinião espontânea
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Resposta da Foodhak

Hi Foxi,

We are so sorry this happened to you and we are working to rectify this packaging issue.

We have looked for your email but can't seem to find it. Please could you email contact@foodhak.com so we can compensate you for this.

Sorry again,
The Foodhak Team

Classificada 5 em 5 estrelas

Fantastic customer service and very…

Fantastic customer service and very helpful throughout the entire experience.

30 de julho de 2024
Opinião espontânea
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 4 em 5 estrelas

Yummy food

Yummy food. The portions could be a bit bigger though

8 de julho de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 2 em 5 estrelas

Terrible customer service

Signed up to the 4 week weight loss plan. Week one arrived fine. Food was okay, but lacked protein so each meal didn't fill me up but there were lots of snacks to go alongside, (which I didn't eat as trying to limit sugar, so may have been my own fault) The food didn't look great coming out of the pouches, like yellow dog food. However week 2 delivery didn't arrive, so I contacted customer services who were TERRIBLE. Said I hadn't ordered by the cut off, (even though it was an automatic order?!) took my money and didn't deliver the food. Getting a refund was a nightmare and had to get my bank involved. Really poor experience overall, there are much better food delivery services out there!

16 de julho de 2024
Opinião espontânea
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Resposta da Foodhak

Hi Eva,

We're sorry to hear that your experience with Foodhak didn't meet your expectations. I have passed your feedback about the food to our kitchen team as we are always working to improve and enhance our dishes.

We're also sorry to hear about your negative experience with our customer service team - this is something we will look into internally to prevent this happening again.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

On time and tasty

The food was delivered on time and was nicely seasoned and tasty. Would order again!

4 de julho de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

Lovely cookies and crackers! One of the best!

Fast delivery, love the cookies and crackers amazing will continue to order!
Very niceeeee!!!!

2 de julho de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 1 em 5 estrelas

disappointing

Small portions in pouches like dog food. All mush together, pretty bland flavours, overpriced and small portions.

2 de julho de 2024
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Resposta da Foodhak

Hi there,

We are sorry to hear that you didn't appreciate the taste of our dishes. We strive to make the best quality food for our customers and are always working to improve our dishes based on feedback we recieve.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

I was approached by a lovely Colleague…

I was approached by a lovely Colleague in Cheapside, Adeola from Foodhak, and she sold the company to me in every sense, I appreciated her time and enthusiasm and won’t look back on choosing Foodhak

9 de julho de 2024
Opinião espontânea
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

Really delicious meals & so convenient

I'm nearly at the end of week 1 of the 4 week weight loss programme and I've really enjoyed it! Every meal has been really, really delicious. Full of flavour. Yes portions are on the small side; but it is a weight loss programme (and I haven't felt starving). I feel great and can genuinely feel like this being a lifestyle change for me. Don't understand the bad reviews; sorry, I'm sold!

11 de julho de 2024
Opinião espontânea
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Classificada 5 em 5 estrelas

Fab products

Fab products , great service will be using foohak regularly ❤️

9 de julho de 2024
Opinião espontânea
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

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