For some reason when I went to pay, I'd paid through 3rd party app, which I'm not going to promote, they had got my street name correct by my postcode and town incorrect. I panicked but I was able t... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I checked for polish groceries online,and came across foodsklep.com.Ive had reservations at first,but I am now very happy to buy polish products from foodsklep.com.The business provides a very big va... Ver mais
A empresa respondeu
Super! i don't have any local shops that'll sell these foods, so i decided to give this store a go and i'm very happy with the results. I bought quite a few different items and they arrived in two pa... Ver mais
A empresa respondeu
Best experience I have received from a food ordering company, found and bought some ice tea from them, came very well packaged and in a very short time. 100% recommend. Their prices are also insane on... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Foodsklep.com is a family-owned online grocery store providing customers with a convenient and reliable shopping experience. We are dedicated to providing a wide selection of fresh produce and grocery items at competitive prices. Our commitment to customer service and satisfaction is second to none. With a knowledgeable staff, fast delivery and a commitment to quality, Foodsklep.com is your go-to place for all your grocery needs. Visit us today and experience the difference!
Informações de contacto
Reino Unido
- hello@foodsklep.com
- foodsklep.com
4,6
Excelente
52 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great service item is well decribed…
great service item is well decribed good value will use again
6 de julho de 2026
Always quick with delivery and always…
Always quick with delivery and always have what lots of on street retailers don't.
2 de julho de 2026
Resposta da Foodsklep
Thank you for your review! We're pleased to hear you were happy with the service and speedy delivery. We really appreciate your support and hope to see you again soon!
– Foodsklep Team
Resposta da Foodsklep
Thank you for your kind review! We're delighted to hear that ordering was easy and that your delivery arrived quickly. We really appreciate your support and look forward to serving you again soon!
– Foodsklep Team
Always fast and good service
Always fast and good service. Definitely recommend.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Foodsklep
Thank you so much for your kind review! We're delighted to hear you've consistently received fast and reliable service. Your recommendation means a lot to us, and we truly appreciate your continued support. We look forward to serving you again soon!
– Foodsklep Team
The ordering was very straight forward…
The ordering was very straight forward and the delivery was fast and efficient with excellent packing for a chilled product.
5 de maio de 2026
Resposta da Foodsklep
Thank you for your wonderful review! We're delighted to hear that ordering was easy and that your chilled products arrived quickly and in excellent condition. We take great care with our packaging to ensure everything reaches our customers fresh and safe. We really appreciate your support and look forward to serving you again soon!
– Foodsklep Team
Resposta da Foodsklep
Thank you for your great review! We're so pleased you enjoyed the wide range of products, competitive prices, and quick delivery. We really appreciate your support and hope to see you again soon!
– Foodsklep Team
Brilliant!
Excellent, first-class service! Every order I’ve placed has been despatched and delivered very quickly. Highly recommend Foodsklep.
10 de abril de 2026
Resposta da Foodsklep
Thank you so much for your fantastic review! We're delighted to hear that every order has been delivered quickly and smoothly. Your recommendation means a lot to us — we truly appreciate your continued support and look forward to serving you again soon!
– Foodsklep Team
Resposta da Foodsklep
Thank you so much! We're delighted to hear you had a perfect experience. We really appreciate your support and hope to serve you again soon!
– Foodsklep Team
Resposta da Foodsklep
Thank you for your kind words! We're so glad you enjoyed the products and that everything was well packaged. We really appreciate your support and hope to see you again soon!
– Foodsklep Team
Delivery and packing the item
Delivery and packing the item, absolutely spotless, but I order sweet mustard and they send me classic one, but in rest really appreciated the service!
12 de março de 2026
Resposta da Foodsklep
Thank you for your feedback! We're really glad to hear you were happy with the delivery and packaging.
We're sorry about the mix-up with the mustard — that shouldn’t have happened. Please feel free to contact our customer service team for any issues (hello@foodsklep.com) and we’ll be happy to sort this out for you.
We appreciate your understanding and hope to provide a perfect experience next time!
– Foodsklep Team
Amazing…super fast delivery
Amazing…super fast delivery, well packaged and pleased with the produce 🙌
Thanks!
12 de março de 2026
Resposta da Foodsklep
Thank you so much for the amazing review! We're delighted to hear you were happy with the fast delivery, packaging, and the products. Your support means a lot to us — we look forward to your next order!
– Foodsklep Team
Outstanding products very tasty and low…
Outstanding products very tasty and low prices 100 recommend
9 de março de 2026
Resposta da Foodsklep
Thank you so much for the fantastic review! We're delighted to hear you enjoyed the products and found them great value. Your recommendation means a lot to us — we really appreciate your support and hope to see you again soon!
– Foodsklep Team
Excellent customer service
For some reason when I went to pay, I'd paid through 3rd party app, which I'm not going to promote, they had got my street name correct by my postcode and town incorrect.
I panicked but I was able to get straight through to Fóodsklep and sort the issue out, and I received my parcel, very happy
5 de março de 2026
Resposta da Foodsklep
Thank you for your lovely review! We're really glad you were able to get through to us quickly and that we could resolve the address issue in time for your delivery. It's great to hear everything arrived safely and that you're happy with your order.
We really appreciate your support and hope to serve you again soon!
– Foodsklep Team
I got a completely different order…
I got a completely different order especially after ordering a bulk of 30 items , and it also said was going to take 2-3 days but took much longer
21 de fevereiro de 2026
Opinião espontânea
Resposta da Foodsklep
Dear Customer,
We’re very sorry to hear about this and apologise for the inconvenience caused. Receiving the wrong order is certainly not the experience we want any of our customers to have.
We are happy to confirm that your issue was addressed promptly, with the correct item being redispatched immediately once you had brought the issue to our attention.
While the vast majority of orders are delivered within a 2-3 day window, on rare occasions, due to ongoing stock sales or courier delays, we are not able to keep to the suggested timeframe.
Kind regards,
Foodsklep Team
very good service
10 de fevereiro de 2026
Delivered to the wrong flat left out in…
Delivered to the wrong flat left out in the rain and the box fell to pieces when lifted . I am a pensioner with a severe illness and sorting this out exhausted me. I'm not very impressed .
8 de janeiro de 2026
Resposta da Foodsklep
We’re very sorry to hear about your experience — especially knowing you’re dealing with health challenges. We completely understand how upsetting and exhausting this must have been, and we truly sympathise.
While we do dispatch all orders promptly and with care, we rely on courier services for delivery and so, unfortunately, have limited control over deliveries. That said, we still want to ensure every customer is fully satisfied, and we’re happy to follow up with Royal Mail on your behalf.
Please don’t hesitate to contact us directly at hello@foodsklep.com — we’d like to make this right for you and offer a gesture of goodwill.
Thank you for your feedback, and again, our sincere apologies for the inconvenience caused.
- Foodsklep Team
Resposta da Foodsklep
Thank you for your kind words! We're happy you were pleased with the product and delivery. Looking forward to your next order!
– Foodsklep Team
The coffee came quicker then I was…
The coffee came quicker then I was expecting
6 de janeiro de 2026
Resposta da Foodsklep
Thank you for your review! We're glad to hear the coffee arrived faster than expected — we always aim for a smooth and speedy service. We hope you enjoy your coffee, and hope to see you again soon!
– Foodsklep Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.