Jade Hull our financial advisor was so helpful and supportive when we were deciding what to do with my son’s savings now he was 18. He has additional needs so needed everything explained in the correc... Ver mais
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Leia as opiniões dos outros
Very good experience with foresters. Very easy to manage account and there's always someone available to help when I've needed it. I haven't needed too much help throughout the years which is a great... Ver mais
Olivia Branfoot from Foresters has been amazing at helping us with ISA’s for all our children in both setting up and seeing the older ones plan into adulthood, and helping us as parents with financial... Ver mais
Thank you Zach Crossfield ! Me and my dad really appreciate you helping me with setting up both lifetime ISA and stocks and shares and its been very helpful learning about the different options and op... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are an international financial services provider that begun in 1874 to provide access to life insurance for working families. Nearly 150 years later we have more than three million customers and members across the UK, Canada and the USA. One thing has remained constant and that is our commitment to help improve family well-being, and each year we invest millions into causes that can do so. Here at Foresters Financial we provide financial solutions and insurance options that make a difference. Helping is who we are. When you become a member at Foresters Financial not only do you have access to expert financial support but also a long list of valuable member benefits. These benefits include the opportunity to give back through volunteering efforts and community grants. Sign up today at foresters.com
Informações de contacto
2 Cromwell Ave, BR2 9BF, Bromley, Reino Unido
- foresters.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 22% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lee was fab
Lee our financial advisor was brilliant, really friendly, chatty and full of knowledge, my lad is quite confident on the phone but I’m sure if he wasn’t Lee would have made him comfortable. Explained everything really well. Thanks
If I could give them less than 1 star I…
If I could give them less than 1 star I would. I would not recommend them to anyone. To speak to anyone you must wait on hold for more than an hour every single time you call. After submitting paperwork, 2.5 months later they still don't have the paperwork reviewed and the account updated. Terrible customer service!!! Run as fast as you can from this company.
Great service and communication i would…
Great service and communication i would definitely recommend!
Great financial management
An incredibly supportive service. Lee is lovely and very helpful. He keeps me well informed and is always happy to answer any questions I might have. I can’t recommend Foresters enough!
Big fan of my financial advisor
Big fan of my financial advisor, Tim Fryer. Wonderful chap and always a pleasure catching up at my account reviews.
Highly professional and helpful service.
Highly professional and helpful service!
"I’d highly suggest Lee at Foresters Financial to anyone looking for advice. He was incredibly helpful and went above and beyond to answer all of my questions (and more!).
He is very polite and professional, which made the whole process much easier. I also really appreciated his flexibility; he was able to move my appointment forward to fit me in quickly, which was a huge help. Great service all round!"
Lee was so supportive and…
Lee was so supportive and knowledgeable, we felt so at ease
Explained to me my current position and…
Explained to me my current position and gave me good advice about future investments.
Customer Service Slow and poor
I am trying to make a simple billing change from monthly to annual payments for my mother's policy. I submitted a power of attorney and a request for the billing change in December and made several calls and emails to confirm they had what they needed. After nearly 2 months they have advised that the notarized signature on the POA looks different than the file signature so they want an 88 year old woman in a different city to submit documentation. Let me reiterate, the POA was notarized. I gave up. I can't even imagine what hoops I will have to jump through once my mother passes.
Informative and helpful from Lee
A well carried out experience
A well carried out experience. Relevant information was communicated clearly and effectively
I had my first meeting yesterday and it…
I had my first meeting yesterday and it was absolutely excellent. I was informed very well, with time and no pressure. Mark Leach was professional but not at all robotic, which made the process even easier.
Was clear and explained the options in…
Was clear and explained the options in an understandable way. Did not feel pressurised.
The advisor helped me a lot
Foresters Financial
Cheryl Phillips has been an amazing help giving loads of good knowledge regarding the different account available to me as well as showing all the different account benefits and how to use them. Highly recommend Foresters Financial to anyone looking to invest and save.
Online meeting
I spoke to Cheryl who was amazing and gave a really helpful overview of my accounts and how to move forward.
Very pleasant experience
I spoke to a Lee Connor who was very polite, very clear information. Graphs were useful in helping me understand how the fund has grown over the years.
Very helpful and likeable financial…
Very helpful and likeable financial advisor
Old Fashioned Company stuck in the last century
Absolutely disgusting customer service. Spoke to them three different times and was told three different stories. One Agent actually hung up on me. It took 30 business days (6 weeks) for them to issue a check. I was told the date it was mailed and two weeks later I still haven’t received it. In the 21st century, there is no reason to be sending out checks. Electronic deposits are now the norm. I’m not surprised how dismissive they are of their customers. I contacted the CEO and he didn’t even have the courtesy to respond. After 51 years with them, I can say from experience avoid this organisation at all costs.
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