The delivery is always fast and correct. I have tried another online vendor as well and it was taking way too long. My baby is almost done with formula but I’m grateful for the ability to buy European... Ver mais
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Leia as opiniões dos outros
Super fast shipping! I ordered the Holle 1 Cow from Germany, was pleasantly surprised when it arrived in a few days! Formuland has so many varieties of formula to choose from! I will definitely be ord... Ver mais
A empresa respondeu
Formuland consistently is our go to for our little girl who has been on formula for over 9 months and is nearing the end of formula use. They are fast at delivering and they carry most EU formula that... Ver mais
A empresa respondeu
Cannot say enough good things about using this company! This is our second child that we have exclusively used formuland’s products for and they are reliable, trustworthy, and only provide the highest... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Established in 2014, Formuland carries the best baby formula brands like Hipp, Holle, Jovie, Lebenswert, Kendamil, Nannycare, and Kabrita. Formuland is founded by parents, and has shipped over 430,000 orders the U.S. and Canada.
Informações de contacto
Alemanha
- care@formuland.com
- formuland.com
4,9
Excelente
4 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My shipment from an other company was…
My shipment from an other company was delayed so I asked formuland to expedite my shipping and they accommodated me! Thanks so much!
15 de abril de 2026
Opinião espontânea
Formuland’s exceptional customer…
Formuland’s exceptional customer service and its commitment to quality and safety make me a loyal customer.
17 de abril de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Incredible Customer Service
Incredible Customer Service! I definitely will be using this family business to purchase all of my formula for my granddaughter. They offer the highest quality of products and their service team is quick to respond and so helpful.
16 de abril de 2026
Opinião espontânea
Resposta da Formuland
We're happy to hear that you had such a positive experience! We truly appreciate your kind words about our customer service and high-quality products. Thank you for choosing Formuland!
Exceeds expectations, very happy customer
I've been a customer for several months and will continue to order my baby's formula through this company. It's always in stock, I save money with my subscription, and customer service is very responsive and super friendly whenever I have a question or a concern. Today, my subscription caught me by surprise and I didn't get the chance to use my coupon code. I emailed customer support to ask if it was too late to apply it to my order as it was already in progress and within 15 minutes I not only had a response, but also had a 10% refund headed to my bank account. 🥰 Excellent company!
16 de abril de 2026
Opinião espontânea
Resposta da Formuland
We appreciate you being a long-term customer! We're happy to hear that our service, prices, and support meet your needs. Thanks for your positive feedback!
Super fast shipping
Super fast shipping! I ordered the Holle 1 Cow from Germany, was pleasantly surprised when it arrived in a few days! Formuland has so many varieties of formula to choose from! I will definitely be ordering from here again!
2 de abril de 2026
Resposta da Formuland
We're so happy to hear that you received your order quickly! It's great to know that you appreciate our wide selection. Thank you for your positive feedback; we look forward to serving you again!
I am beyond blown away by this company
I am beyond blown away by this company—truly one of the best customer service experiences I’ve ever had!
I originally ordered baby formula, but my package got stuck at customs. As any parent knows, that’s incredibly stressful. The moment I reached out, their team jumped into action. Without hesitation, they express shipped me a can of formula just to make sure my baby wouldn’t go without while we waited.
But what really took things to the next level: weeks went by and the original shipment still hadn’t shown up. I expected maybe a follow-up or a partial solution—but instead, they immediately sent a full replacement of my entire order, expedited, no questions asked.
The level of care, urgency, and genuine concern they showed is rare. They didn’t just “fix” the problem—they went above and beyond in every possible way. It felt like they truly understood how important this was for my family, and they delivered with speed, kindness, and total professionalism.
Absolutely incredible service. Reliable, compassionate, and 100% customer-first. I’m not just impressed—I’m a loyal customer for life. If I could give more than 5 stars, I would!
15 de abril de 2026
Opinião espontânea
Resposta da Formuland
Hi Anna, thank you so much for taking the time to share this. We’re truly beyond grateful for your kind words. 💛
We completely understand how stressful situations like customs delays can be, especially when it involves your baby’s nutrition. Hearing that our team was able to support you quickly and give you peace of mind during that time means everything to us.
Going above and beyond for families like yours is exactly what we strive for, and it truly means so much to know you felt cared for every step of the way. Your trust and loyalty are something we never take lightly.
Thank you for allowing us to support your family and we’re always here for you!
Easy order process and quick delivery
Easy order process and quick delivery. I’ll use them again!
1 de abril de 2026
Resposta da Formuland
We're happy to hear that your order was easy and delivery was quick. We appreciate your intention to use us again!
Formuland Customer service is the BEST
Formuland Customer service is the BEST. Every time I have an issue and reach out to them, it's being resolved in a matter of 15minutes. They are responsive and helpful every single time. Thank you Formuland.
15 de abril de 2026
Opinião espontânea
Resposta da Formuland
Hi Violeta, thank you so much for the 5-star review! We are so happy to hear that our team has been able to assist you so quickly. We know that when it comes to your baby, you need answers fast—so we make it our mission to be as responsive and helpful as possible. Thank you for your continued trust in Formuland!
THE company to use for prompt, reliable, and safe product options!
Cannot say enough good things about using this company! This is our second child that we have exclusively used formuland’s products for and they are reliable, trustworthy, and only provide the highest quality options. Having this service as an option for providing the most important part during such a sensitive time has been such a comfort and I always recommend them to friends who are expecting and want additional options to the standard here in the US. They’re highly efficient, customer service is incredibly prompt and helpful, and I trust them to the highest degree. Thank you, team formuland!
15 de abril de 2026
Opinião espontânea
Resposta da Formuland
Hi Farah, thank you so much for this incredible 5-star review! We are deeply honored that you’ve trusted Formuland for both of your children. Knowing that we could provide comfort and high-quality options during such a sensitive time for your family means the world to our team. We’re thrilled that our efficiency and service have earned your highest degree of trust. Thank you for being such a loyal advocate for us and for sharing our mission with your friends!
They go above and beyond with their…
They go above and beyond with their customer service. They offer patient and attentive care every time!
15 de abril de 2026
Opinião espontânea
Resposta da Formuland
Hi Krystelle, thank you so much for the 5-star review! We are so touched by your kind words. Providing patient and attentive care is exactly what we strive for, as we know how important these decisions are for your family. We’re thrilled to hear we could go above and beyond for you. Thank you for being part of the Formuland family!
The delivery is always fast and…
The delivery is always fast and correct. I have tried another online vendor as well and it was taking way too long. My baby is almost done with formula but I’m grateful for the ability to buy European quality for the past year. Only recommendation is to expand the baby puree options so we can get more variety. I will recommend this company to everyone in the future.
15 de abril de 2026
Opinião espontânea
Resposta da Formuland
Hi Anelia, thank you so much for the 5-star review! We are thrilled to hear that we’ve been your reliable source for European quality over the past year. Knowing that we outperformed other vendors in speed and accuracy is exactly what we strive for! We also appreciate your suggestion about expanding our baby puree variety—we are always looking to grow our catalog based on parent feedback. Thank you for your recommendation, and we wish you and your little one the best as you finish your formula journey!
Resposta da Formuland
Hi Jessica, thank you for the 5-star review! We are so happy to hear you had an 'incredible' experience with our customer service team. Providing top-tier support for our parents is our #1 goal. We appreciate your support and look forward to your next order!
Shipment got here super fast…
Shipment got here super fast considering the DHS delays.
Great product.
31 de março de 2026
Resposta da Formuland
Hi Andrea, thank you for the 5-star review! We are so glad to hear that your order arrived quickly despite the current DHS delays. We know how important it is to get your formula on time, and we're thrilled you're happy with the product. We appreciate your support and look forward to serving you again!
Formuland consistently is our go to for our little one
Formuland consistently is our go to for our little girl who has been on formula for over 9 months and is nearing the end of formula use. They are fast at delivering and they carry most EU formula that we find safer. Thank you for always getting our shipments out on time.
7 de abril de 2026
Resposta da Formuland
Hi Jordy, thank you so much for the 5-star review! We are so honored to have been your 'go-to' for your little girl's entire formula journey over these last 9 months. We’re thrilled we could provide that peace of mind regarding safety and speed right up until the end of her formula use. Thank you for your incredible loyalty and for being part of the Formuland family!
Whole experience has been smooth.
The difference in the expiration dates when shipped from CA or EU hasn’t been much difference; which was good.
6 de abril de 2026
Resposta da Formuland
Thank you for sharing your positive experience with us!
Resposta da Formuland
Hi Alexandra, thank you for the 5-star review! We’re so glad you had a great experience with our team and the product. We appreciate you taking the time to share your feedback and look forward to serving you again soon!
I love holle goat milk from Formuland
I love holle goat milk from Formuland. They have absolutely best customer service. I received a dented can which I paid full price for and they were very kind enough to send me a refund. The processing time was pretty fast. I recommend this company wnd brand to anyone looking for goat milk formula for their babies
12 de abril de 2026
Opinião espontânea
Resposta da Formuland
Hi Sherrie, thank you so much for the 5-star review! We are so glad to hear that you love the Holle Goat milk and that our team could assist you quickly with that dented can. We know how important every ounce is, and we always want to ensure you feel you’re getting exactly what you paid for. Thank you for recommending us to the goat milk community—we look forward to your next order!
They are the best website for formula
They are the best website for formula
10 de abril de 2026
Opinião espontânea
Resposta da Formuland
Hi Romina! Thank you so much for the kind words. We are thrilled to hear that we’ve become your go-to source for your little one's formula. We pride ourselves on getting these essentials to families quickly and reliably. Thanks for being part of our community!
Mi paquete llegó muy rápido sin daños…
Mi paquete llegó muy rápido sin daños excelente entrega .
27 de março de 2026
Resposta da Formuland
Thank you for your wonderful feedback! 😊 We’re so happy to hear that your package arrived quickly and in perfect condition. Providing fast and reliable delivery is very important to us, and we’re glad we met your expectations. We truly appreciate your support! 📦✨
I’ve ordered my formula from here for…
I’ve ordered my formula from here for years. They’re always consistent and if you ever need customer service they are quick and attentive.
8 de abril de 2026
Opinião espontânea
Resposta da Formuland
We're happy to hear that our service has been consistent for you over the years. We appreciate your kind words about our customer service team; it's great to know they've been helpful!
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