Everything was managed perfectly.
4 de maio de 2026
Opinião espontânea
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Informações sobre a empresa
Escrito pela empresa
FortunePurple is a social casino platform designed to provide players with an exciting and rewarding entertainment experience. Players can enjoy a variety of slot-style games, daily rewards, promotions, and community events in a fun and engaging environment. Our goal is to create an enjoyable player experience through entertaining gameplay, rewarding activities, and responsive customer support. We are committed to continuously improving the platform based on player feedback and community needs. At FortunePurple, we believe great entertainment starts with a great player experience. We look forward to building a trusted and welcoming community where players can enjoy, connect, and have fun.
Informações de contacto
Estados Unidos da América
- fortunepurple.com
3,7
Aceitável
9 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went to cash out
Went to cash out. It messed up. The funds did not go through, spoke to site 3 separate times and they keep giving me the run around, made me wait a week and a half. Finally get my sc back and it requires a play through. Be wary of this site. Sketchy.
26 de junho de 2026
Opinião espontânea
Resposta da FortunePurple
Hi,
We’re really sorry to hear about your experience. Waiting this long and having to contact support multiple times is understandably frustrating, and this is not the experience we want any player to have.
We’d like to review your case again carefully, including what happened during the redemption attempt, why the funds did not go through, and why the returned SC was subject to playthrough. Please contact our support team through the site with your account details, or reply to our information request on Trustpilot, so we can escalate this and give you a clearer answer.
We appreciate you bringing this to our attention and we’ll do our best to make sure your case is handled properly.
Just checked out this new site
Just checked out this new site, very disappointed. BEWARE.
28 de junho de 2026
Opinião espontânea
Resposta da FortunePurple
Hi, thank you for sharing your feedback.
We’re sorry to hear that your experience with Fortune Purple did not meet your expectations. We take feedback like this seriously, but we’ll need a few more details to understand what happened and assist you properly.
Please reach out to our support team with your account information and details of the issue, and we’ll look into it as soon as possible.
Everything you want in an online sweeps…
Everything you want in an online sweeps platform is right here. They couldn’t have done a better job with my redemption. I just recently started playing here at FP. I won a decent amount last night. The verification was super quick. By the time I got up the next morning, my money was in my account. They also have all the best games!.
26 de junho de 2026
Opinião espontânea
it's a new sketchy crown clone with no footprint but I've gotten paid instantly several times.
Idk if this site is a scam site or what but for me it's been nothing but rad. I signed up n verified my identity after reaching 50sc..n cashed out 3 times on my acct n once on my wife's acct, all of them received instantly to card, customer service has responded within minutes via live chat, and the one Zelle redeem that didn't go through was back in my balance in 24 hours. I don't have anything bad to say about them, yea their rtp SUCKS for slots, lol, but the dragon fish game by JILI n hacksaw games is how I was able to cash out 4 times. Def proceed with caution, it's a crown clone for one...they have no ties to Sunflower ltd...they have incomplete TOS n sweeps rules..and no digital footprint or sweeps history at all..it's ran by a company based in HongKong....it's definitely a sketchy site. But for me, I've gotten paid within minutes to card multiple times off of nothing but referral bonuses and $20 in purchases total. So take of that what you will...
18 de junho de 2026
Opinião espontânea
Listen to the other one star comment
Listen to the other one star comment. You can't redeem because you can't get verified. I broke no terms, entered my info accurately, and they told me to not deposit any more since they can't verify me.
Edit: Their response is untruthful. Everything matches. This site is absolute garbage. They tell you they can't give you details why they can't verify you, yet can tell you on trustpilot? Please stay away.
Edit 2 - I received a email stating my account is now verified. I have also submitted a redemption. If the redemption goes through as fast as they say, I will update this review and change my rating.
Edit 3 - Updating to say they paid out in roughly a hour. So I updated my stars to reflect my experience. Leaving at three stars due to my original experience. But I am very pleased that they resolved the issue.
14 de junho de 2026
Opinião espontânea
Resposta da FortunePurple
Hi Joshua, we’re sorry to hear that you’re unable to redeem because the verification details do not match. Please contact Customer Support with your redemption details so the team can review this further.
Excellent
Easy verification and almost instant withdrawal! Great assortment of games.
13 de junho de 2026
Opinião espontânea
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