Fotto Opiniões 

8
•
TrustScore: 4 em 5

3,8

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  3. Agência de fotografia
  4. Estúdio fotográfico
  5. Serviço de fotografia

Escrito pela empresa

AI Dating Photos That Get You More Matches


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3,8

Bom

TrustScore: 4 em 5

8 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,8

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8 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Disappointing results, Misleading expectations, and A lack of transparency

My experience with Fotto AI has been extremely disappointing. The photos advertised are polished, realistic, and high-quality, but the actual results I received fell far short. The discrepancy between what is advertised and what the service delivers is unacceptable.
The advertised money-back guarantee is also misleading in its presentation. I only discovered the restrictions on downloaded photos and credit usage after requesting a refund. These important conditions should be clearly disclosed before customers pay.
Although I used my credits and downloaded one photo, my concerns about the poor image quality and lack of transparency remain. My refund was refused, and additional credits were offered instead, which I have no interest in using.
Overall, I am deeply dissatisfied with both the service quality and the way the refund conditions were communicated. Based on my experience, I would not recommend Fotto AI.

18 de outubro de 2026
Opinião espontânea
logótipo da Fotto

Resposta da Fotto

We're sorry to hear that your experience didn't meet your expectations.

AI-generated images can sometimes produce imperfect results, which is why we have a clear refund policy in place to protect customers who aren't satisfied with their results. We offer refunds within our policy's terms, provided no generated photos have been downloaded.

We have consistently honored refund requests when these conditions are met. The policy is intended to give customers a fair opportunity to try our service while accounting for the costs associated with generating and delivering AI images.

We're always working to improve the quality of our results, and we appreciate all feedback that helps us do so.

Best regards,
Lorenz
Fotto AI Support Team

Classificada 5 em 5 estrelas

I tried their ai photos since i got a…

I tried their ai photos since i got a recommendation from a friend but most of the photos were not ideal and I got 2 or 3 good photos from 30 generations. Then I contacted support for refund and they simply gave my money back and also gave me free second try with proper instructions and i have to admit the new photos are great. I cannot really say if they are ai generated and mostly they look like iphone camera photos with no glow or ai generated type look.

2 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was a bit negative to use ai photo…

I was a bit negative to use ai photo for my profile but the it actually worked out for me and I get at least 2x more matches comparing to my previous profile photos. I was satisfied with photos and backgrounds were so real. I used 2 photos for my profile only and the rest were my old but still good photos.

Only issues was sometimes randomly one photo generation was not look like me but I got enough good ones.

26 de junho de 2026
Opinião espontânea
logótipo da Fotto

Resposta da Fotto

Thank you so much for sharing your experience!

We're really glad to hear the photos worked well for your profile and that you've seen a noticeable increase in matches. It's great to know the backgrounds and overall quality met your expectations. We improved that significantly during past couple of months.

You're also right about the occasional image that doesn't quite resemble you. AI isn't perfect, and sometimes a generation can miss the mark. That's why we generate multiple variations, so you have plenty of options to choose from. We're continuously improving our models to make the results even more consistent.

Thanks again for your feedback, and we wish you the best of luck with your matches! 😊

Lorenz,
Founder

Classificada 1 em 5 estrelas

There's NOT a single free generator! They lure you into uploading your photos, which you can't delete yourself, for free, without support!

Yesterday, I started working with this program. Their headlines say, “Try it for free!” Like many other programs, it's normal to try out a website and pay for it if you like it. But not in this case! They deliberately allow you to upload your photos and suggest what to do next, but as soon as it comes to generating an image, you don't have enough credits, and the pricing plans are like this... In other words, you can't try it for free — it's just a scam. But that's not all. As soon as you want to delete YOUR photos that you uploaded, you won't be able to do it yourself! And customer support will tell you to delete your account and the photos will be deleted within 7 days. It's up to you to decide whether to use it or not. I certainly don't recommend it. 
info*fotto
07:34
Hi friend
Just delete account from profile page then your photos will be remove in queue until 7 days.

Thanks

On Wed,  wrote:
HOW DO I DELETE MY UPLOADED PHOTOS FROM YOUR PROGRAM? Editing is not available.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Fotto

Resposta da Fotto

Hi Ly,

Thank you for your feedback, and we're sorry that your first experience with our service was frustrating.

At the time you signed up, we had just launched and unfortunately there was a bug that prevented some new users from receiving their free trial credits. Because of that issue, you weren't able to generate any images despite our free trial offering. We completely understand how that could have felt misleading, and we sincerely apologize.

You also raised a valid concern about deleting uploaded photos. At that time, photo deletion wasn't yet available from the user dashboard, so the only option was to delete your account, which permanently removes all associated data within 7 days. Since then, we've added the ability for users to delete their uploaded photos directly.

We've made significant improvements since those early days, and your feedback helped us identify areas that needed attention. We appreciate you taking the time to share your experience and are sorry we didn't meet your expectations on your first visit.

If you'd ever like to give the platform another try, we'd be happy to make sure you receive your free trial credits and have a much smoother experience.

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