Beautiful handmade tiger, beautifully packaged. The lovely details of exceptional gift wrap, card and wax seal were enchanting. Wonderful layered packaging to ensure safety of item and delivered on ti... Ver mais
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Leia as opiniões dos outros
Most of this order was plates. It would have been very useful for at least one of the online images of each item to show it being held by a hand, so as to get some intuitive sense of its size. Lik... Ver mais
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I bought a Tanabata dish set - small, charmingly illustrated dishes which are useful for dipping sauces and the like, as well as carrying sweets around the house in a fancy way. Every part of the tran... Ver mais
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Placed a large online order for birthday and Christmas presents. It arrived on time (faster than expected even) and beautifully wrapped. As a Japanophile (is that the right word?!) and lover of unusua... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Foundland is a London-based store offering Japanese and Korean gifts, homewares, and design-led finds from around the world.
Informações de contacto
98 Weston Park, N8 9PP, London, Reino Unido
- hello@foundland.com
- foundland.com
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Foundland
Thank you Hilary, this is wonderful to hear!
Beautiful handmade tiger
Beautiful handmade tiger, beautifully packaged. The lovely details of exceptional gift wrap, card and wax seal were enchanting. Wonderful layered packaging to ensure safety of item and delivered on time. Highly recommend Foundland for unique gifts and perfect in every way. I felt like a child at Christmas ... full of wonder and delight.
12 de junho de 2024
Resposta da Foundland
Thank you so much Anne!
Check the dimensions
Admittedly, I made an error not checking the size of the 'tray' I ordered. The one that arrived was tiny and I was very disappointed indeed. I considered £20 to be about right for an average tray size, but not a tiny one. Then another £5 for p&p.
Yes it is beautiful and I presume hand made, but even then, the finish is a little shabby too.
I will check the details thoroughly next time.
7 de junho de 2024
Resposta da Foundland
Sorry to hear that you weren’t happy with your order.
Our postage costs are flat rate, which is unfortunately the only option for smaller businesses.
We haven’t had any contact from you and ask that you consider reaching out to us in future. We usually respond quickly and try to make sure our customers are happy with our service.
Interesting products prompt delivery…
Interesting products prompt delivery Love everything they offer
7 de junho de 2024
Resposta da Foundland
Thank you so much Sue!
My order is very late and I’ve emailed…
My order is very late and I’ve emailed them many times and no reply
5 de junho de 2024
Resposta da Foundland
Hi Joe,
You emailed us on a Sunday and early Monday, and had received a response by mid-morning Monday. Our working hours are 9-5 Monday - Friday.
As you know from our email conversation, you entered the incorrect postcode for your address which is the reason your parcel hasn’t arrived with you yet.
Leaving 1 star reviews for a small business because of a mistake you made is incredibly unfair, and we ask that you kindly consider removing it.
Unique and cool shop
Love the variety of interesting products. Great for gifts. Super fast delivery and personal note is a lovely touch.
6 de junho de 2024
Resposta da Foundland
Thank you so much Karen!
Resposta da Foundland
Thank you so much Gillian!
it was a quick responce and the product…
it was a quick responce and the product is perfect as it was offered.
29 de maio de 2024
Resposta da Foundland
Than you so much Dietmar!
Really excellent… and beautiful…
Really excellent… and beautiful packaging - thank-you!
22 de maio de 2024
Resposta da Foundland
Thank you Dave!
A treasure trove of quality items
I bought a Tanabata dish set - small, charmingly illustrated dishes which are useful for dipping sauces and the like, as well as carrying sweets around the house in a fancy way. Every part of the transaction went smoothly and the packaging is lovely. There are many wonderful things on the website and I should probably stay away..
20 de maio de 2024
Resposta da Foundland
Thank you so much Gill! Sounds like your house is the place to be for our kind of dining ;)
Beautiful scented soaps
Beautiful scented soaps - the whole bathroom smells like a spa
lovely packaging and excellent customer service
will purchase again
Thank you
13 de maio de 2024
Resposta da Foundland
Thank you so much Mart!
Resposta da Foundland
Thank you so much!
Resposta da Foundland
Thank you Jill!
Pretty unique items
Pretty unique items. I found items for my more limited budget.
Quick posting. Great packing and a thoughtful card.
29 de abril de 2024
Resposta da Foundland
Thank you so much Geraldine!
Great quality and beautifully wrapped
Great quality and beautifully wrapped, as always!
23 de abril de 2024
Resposta da Foundland
Thank you so much Buddug!
Beautiful product
Beautiful product . Beautifully wrapped and presented .
Dispatched very quickly .
22 de abril de 2024
Resposta da Foundland
Thank you so much Alison!
Resposta da Foundland
Thank you so much Deon!
Amazing ceramics and customer service
Amazing ceramics and customer service! Gentle, polite and attentive!
Thank you!!
17 de abril de 2024
Resposta da Foundland
Thank you. Really lovely of you to take the time to give us your feedback :)
Lovely
Quick delivery, wrapped beautifully with a personalised thank you note. Ordered from them a few times and never disappointed.
15 de abril de 2024
Resposta da Foundland
Thank you so much Nicola! We really appreciate this :)
Beautiful products
Well packaged, beautiful products despatched and delivered promptly.
10 de abril de 2024
Resposta da Foundland
Thank you so much Geoffrey!
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