I placed an order of nearly $500 with Fox Pharma (foxpharma.us) over a month ago, and they lost my order. I have spent weeks trying to get them to fix the issue — contacting customer servic... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Fox|Pharma.us – your trusted supplier of premium Korean skincare products for cosmetologists. We are a dynamic, rapidly growing company in the USA, dedicated to providing high-quality solutions tailored for professionals in the field. Our extensive range includes cutting-edge products such as Botox, fillers, PDO threads, Biorevitalizant, body fillers, Polynucleotide, placenta, skin boosters, lipolysis, nanoneedles, nanocannulas, PDRN, PLA, PN Eyes, and more. These top-notch items are the result of merging advanced technologies with the rich heritage of Korean skincare. At Fox|Pharma.us, we understand the importance of offering cosmetologists not just products, but tools that elevate your practice. Our goal is to empower professionals like you with innovative solutions, setting new standards in the skincare industry. We appreciate your trust in Fox|Pharma.us as your supplier. Join us on this journey where quality meets expertise, and together, let's redefine the standards of professional skincare. Fox|Pharma.us – where excellence is the key to unlocking the full potential of your cosmetology practice.
Informações de contacto
2401 Franford Ave, 19125, Philadelphia, Estados Unidos da América
- +1 267 463 61 48
- info@foxxpharma.us
- foxpharma.us
4,5
Excelente
63 opiniões
Não respondeu a opiniões negativas
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I placed an order of nearly $500 with…
I placed an order of nearly $500 with Fox Pharma (foxpharma.us) over a month ago, and they lost my order. I have spent weeks trying to get them to fix the issue — contacting customer service many times, providing order info again and again — and I still don’t have my purchase or a refund.
This has been extremely frustrating and stressful. I paid a lot of money and nothing arrived. Communication has been slow, unhelpful, and sometimes nonexistent. I’m disappointed and feel let down after trying so hard to resolve the problem.
I’m sharing this review so others know about my experience before ordering from them.
– Order not received
– Long delays and lack of resolution
– Poor customer support after purchase
I hope this helps other potential customers make an informed decision.
1 de março de 2026
Opinião espontânea
I love Fox!
I love Fox!! I have a lot of lip clients and only Fox sells 10 ml. it's literally the only way I make real profit❤️
23 de fevereiro de 2026
Great Check Out Experience and Goods…
Great Check Out Experience and Goods received within 3 days.
13 de outubro de 2025
Fast prompt service
25 de agosto de 2025
I love foxpharma.♥️
28 de julho de 2025
I really appreciate the quick shipping.
28 de julho de 2025
Haven't tried the product yet but it…
Haven't tried the product yet but it arrived super fast and I love how they are individually packaged so I can take as many as I need when going on vacation.
30 de junho de 2025
Como Médico esteticistas me encanta y…
Como Médico esteticistas me encanta y sigo comprando
27 de maio de 2025
Excellent and trustfull service
25 de abril de 2025
They keep canceling my order for an unknown reason.
Not exactly sure what their problem is but I placed an order FOUR times. FOUR and it keeps getting canceled within a few hours. No explanation other than “Order XXXX was canceled because of unforeseen circumstances and your payment has been refunded.”
I used PayPal and tried two different cards to see if that change. On the third order I selected a different product thinking maybe the other one was out of stock. Why am I wasting my time with your company? Could you at least tell the people what the issue is. I know it’s not a payment issue because both cards are credits with PLENTY available.
* this is for their US website
3 de abril de 2025
Opinião espontânea
Resposta da Foxpharma
Good day! The reason is well-known. The product you are ordering is intended for professional use only. You agreed to the purchase policy several times before placing an order and confirmed that it would be used for professional purposes, but you did not remove any licenses or documents. Please delete your review as you have not had any experience working with us. Thank you!
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