FPS Fire- Fire Protection Services Ltd Opiniões 

128
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

FPS are caring and enthusiastic. They're service is second to none & their staff extremely polite & helpful. We've been with them for 5 years now and are extremely pleased with their entire operation.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The both the admin organisation and the engineer's service were efficient, friendly and helpful. Everything happened on time and as arranged. The engineer was happy to answer our questions and, toge... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent sprinkler service. Turned up right time. Very thorough and professional. Answered my questions and discussed the system set up etc. Advised me on next steps as house was missing a sprinkler... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

FPS staff very polite and knowledgeable. Office staff very helpful to set up appointment and reschedule due to a commitment on my part.,. Engineer arrived on time , very presentable and professional.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de protecção contra incêndios
  2. Consultor de protecção contra incêndios
  3. Fornecedor de sistemas de protecção contra incêndios

Escrito pela empresa

FPS was established in 2006 as a multi-disciplined Fire Protection Provider, however in 2016 we re-organised our business to specialise and focus on a smaller number of key Products & Services. ‘FPS’ was born out of my disillusionment with some of the larger ‘players’ in the industry. These large companies appeared to be more concerned with themselves rather than their customers & staff. I felt we could do a much better job. Simon Gwinnett’s ambition for FPS is to be known as a highly reputable company, centered around delivering high-quality products and workmanship, whilst maintaining open and honest business practices that clients can trust. We will achieve this by focusing on our clients’ priorities, consistently exceeding their expectations and building long-term, trustworthy relationships. FPS were one of the 1st companies in Wales to achieve FIRAS third party accreditation for the design, installation and commissioning of sprinkler systems. We have taken a lead in advising clients and building control authorities to ensure that systems are compliant, robust & cost-effective. Our central philosophy of ‘quality first & foremost is at the heart of what we do. We remind ourselves regularly that our installed systems are occasionally brought into action, saving lives & limiting damage to property. Industrial, commercial, residential & domestic Fire Sprinkler Systems Dry Riser Systems Wet Riser Systems Fire Hydrant Testing


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

128 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(128)

35 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Customer Care Visit

Tom completed a “customer care” visit to explain the workings of our residential sprinkler system.
Tom represented FPS very well by being punctual, enthusiastic and very informative. I liked the fact that Tom brought examples of the components with home and explained how they worked.
Tom was also considerate by wearing overshoe protectors in our new home.

22 de agosto de 2024
Opinião espontânea
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Ivan thanks for leaving such positive feedback. We really appreciate it.

Classificada 5 em 5 estrelas

Tom Visited my property this morning…

Tom Visited my property this morning and in all of my years I have NEVER experienced such a professional person representing their company in such a professional manner. I am a Chief Executive Officer and I would like to say thank you very much to Tom who is a fine example to his company. I would definitely like to make a very serious point that senior management should look at promoting Tom into a senior position. I was absolutely delighted with the excellent manners and the conduct which Tom displayed and he is an outstanding member to the FPS team. Kindly take onboard my recommendation to promote Tom into a senior position, Tom with his approach will encourage more customers to come on board and stay long term with FPS. I am grateful for such an excellent young man who demonstrated exactly how things work. Thank you in advance .Kind regards Paul Reynolds Chief Executive Officer )

22 de agosto de 2024
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logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Paul good afternoon and thanks for what can only be described as an exceptional review. We agree Tom has certainly got a great future ahead of him and if he continues to have this kind of impact then the world is his oyster.

Classificada 5 em 5 estrelas

Bronze sprinkler service

Had a bronze yearly service from Nathan as part of my rental tenancy.
Engineer arrived on time and completed in approximately half hour. Explained what the service was checking and how the system works.
Information was given to isolate internal and externally.

If I was to own a property with sprinklers in the future I would use FPS to service.

20 de agosto de 2024
Opinião espontânea
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Liam thanks for taking the time out to provide feedback. Great comments. Much obliged.

Classificada 4 em 5 estrelas

Good service for annual check

The fire system was installed in my new built house 2 years and a half ago. Booked for an annual check at a discount rate. Tested the pressure and make sure it works. Detailed report was received about 2 hours after the check. Good experience.

20 de agosto de 2024
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hao thanks again for your review which is much appreciated

Classificada 5 em 5 estrelas

Sprinkler Walkthrough

Toms was great at explaining in detail the sprinkler system we have in our home. He was friendly and professional throughout and was able to answer all of our questions which made us feel informed. He was punctual and treated our house with respect during the visit. Tom was able to be relaxed and personable and was easy to relate to. He is a credit to your company and we wish him well.

31 de julho de 2024
Opinião espontânea
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi David good afternoon and thanks for the brilliant feedback about Tom's visit. I have passed on your review

Classificada 5 em 5 estrelas

Excellent experience with Tom…

Excellent experience with Tom explaining everything I need to know about my sprinkler system in an interesting and informative manner. Tom is a great communicator and a great ambassador for FPS

14 de agosto de 2024
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logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Ann good morning. Thanks for a glowing review!. Tom will be very pleased that you got so much out of the visit. Much appreciated

Classificada 5 em 5 estrelas

Tom was very punctual and very polite

Tom was very punctual and very polite. He explained everything in great detail - even my 1 year old was listening! Very personable and knowledgeable about the company.

12 de agosto de 2024
Opinião espontânea
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Katy thats great to hear and thanks for your feedback much obliged. Perhaps your 1 year old is a future fire protection prospect :)

Classificada 5 em 5 estrelas

Great service

Great service, Nathan was very professional and took time to explain the system.

13 de agosto de 2024
Opinião espontânea
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Jon good evening. Thanks for taking the time to review Nathans visit. I will ensure he gets your feedback which is much appreciate

Classificada 5 em 5 estrelas

Sprinkler Service don't put it off.

We had our sprinkler system serviced today by Nathan who did a great job, very respectful of our property with dust sheets placed on our carpet.
All the sprinkler heads were checked and a pressure test carried out on the system, good to know everything is working as it should be.
Many thanks.

13 de agosto de 2024
Opinião espontânea
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Mark thanks again for reviewing our performance. I will ensure Nathan gets to see your review. It will mean a lot to him.

Classificada 5 em 5 estrelas

Tom was very informative and was…

Tom was very informative and was friendly and had plenty of time for questions.
I now understand how my sprinkler system works

5 de agosto de 2024
Opinião espontânea
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Elaine thankyou for taking the time out to review Tom's visit. Much appreciated

Classificada 5 em 5 estrelas

Tom came and talked me through…

Tom came and talked me through everything.
He put my mind at rest, did not hard sell any package but I realised I did need a service and booked.
Tom certainly knows his job, was very pleasant throughout and is a credit to the company.

6 de agosto de 2024
Opinião espontânea
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Juliet thanks very much for taking time to review Tom's visit

Classificada 5 em 5 estrelas

Excellent job

Tom did a fantastic job talking me through how the system works. He is very polite and patiently answered all my questions.He is definitely a valuable asset to the company. Job well done Tom. Thank you.

5 de agosto de 2024
Opinião espontânea
logótipo da FPS Fire- Fire Protection Services Ltd

Resposta da FPS Fire- Fire Protection Services Ltd

Hi Temi glad to hear that Tom did such a great job & thanks for taking the time to share your experience

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