Chinology Opiniões 

1815
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My skin can get irritated easily so I was careful the first time. Thankfully there was no redness no itching and no weird reaction after removing it. The under chin area felt smoother and a bit firmer... Ver mais

Classificada 5 em 5 estrelas

I have been looking to buy this product for a while and, even though I studied the “before” & “after” photos, I remained slightly sceptical that this product would work for me. However, there was suc... Ver mais

Classificada 1 em 5 estrelas

Absolutely the worst -There is no 30 day trial period. They charged me twice within 20 days of receiving the product...(which was totally ineffective).....and are now refusing to refund my money!! Exc... Ver mais

Classificada 5 em 5 estrelas

After using the mask on the first night my skin felt smooth instantly. Which is a good sign it will work . I use the mask morning and night and I have seen an improvement on my skin less noticeable no... Ver mais


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(1815)

728 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

The masks seem to help, but shady ordering practices

I think these masks work, but shady ordering experience. I've used a few packages and do feel like my chin/upper neck are a bit less puffy or more defined. No real noticeable lifting that I can see yet.

But I was recently charged for a full order when I didn't subscribe and did not authorize a charge. That is unacceptable. And when I went to cancel the order, there was no chat, phone number or any other link to contact customer service. There is an email address for everything--this isn't 24/7 customer service as the site says. For what they are charging, I would at least expect a call center or chat bot.

9 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Pour être honnête je n'aime pas trop…

Pour être honnête je n'aime pas trop témoigner mais avec ce masque il y'a de grand changement quand on l'utilise. J'ai commencé à l'uliser je n'étais pas trop sûr avant mais à présent comme j'ai vu de changement je le recommande vraiment. Il dimunie même le ride au niveau de la bouche. C'est ce que j'ai constaté de plus au delà du double menteau.

9 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Charging for subscription I did not order

I ordered a mask - received it. They then proceeded to charge me another $98 for a subscription which I did not sign up for.
I have emailed them and they keep asking me about which charge and the order number. They do not cancel the order.
My next step is to go to my charge company.

6 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company is 100% a scam

This company is 100% a scam. The chin masks have zero compression and produce zero results, and the company is completely unresponsive for the 30 day money back guarantee. I tried all the contact avenues on their website, with several respectful followups, and not even 1 response. There is no 30 day money back guarantee, it is a scam. Don't waste your money unless you're okay with losing it

4 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The mask itself is helpful

The mask itself is helpful. However, the constant ads for buying more items is kind of annoying. Also, the instructions are different on the website from what the mask or booklet show. The first time receiving delivery of the the mask was slow but the second time was faster. Hopefully, the company keeps up with demand

20 de março de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Not terrible, but not miracle worker. Dont believe all the reviews.

The product came quickly which was nice. Im still on the fence about it.
The mask doesnt seem to be as tight as I would think it would be, and I honestly didnt think it was doing much but it looks like it is doing seldom work on my double chin in the 2 weeks ive been using it. I have enough mask for 4/5 weeks, so will update then, as well. This is results with no dieting or extra cheat products. I would like to submit picture but dont see an option to do so.

19 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service-ZERO

Masks were ripped, leaking everywhere, and couldn’t be used. I emailed Chinology on 5 separate occasions asking for help with the order. Bot response and never contacted by the company. Zero customer service and frustrating experience. I will be looking elsewhere for product.

22 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

They charge me $100 when I never signed…

They charge me $100 when I never signed up for the automatic deliveries. I have been contacting them for a week and they sent me an email out every day saying 24 hours. Someone will resolve or call me back. They haven’t taken me off the subscription they are not returning my calls. They have not refunded my money. This company is a scam.

2 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

J’ai soixante et onze ans et bien…

J’ai soixante et onze ans et bien évidemment avec une prise et perte de poids le double menton je ne voyais plus que ça, je ne supportais plus mon regard dans le miroir, je suis ravie d’avoir découvert vos masques dont la pose n’est pas unique et de courte durée…très efficace!

27 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I feel it working but I only use it…

I feel it working but I only use it occasionally so I think it might be best to use the masks regularly as one every day for a week ? It is easy to use and very comfortable I am reluctant to take the mask off .

28 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Pretty much everything went wrong with…

Pretty much everything went wrong with this company. I called to cancel my subscription after I received a second order. I was told I would be able to return it and that I would not get any additional orders and my subscription was cancelled. I was able to return that 2nd order, but then received a third, and then a fourth, with absolutely no response from customer service. I have reached out to customer service about this no LESS than 6 times over the last 6 weeks and have gotten absolutely NO response. Not only am I stuck with 2 orders I never should have been charged for, but they are now just completely ignoring me. I have gotten the auto-response from the customer service assigning me at least 5 different request numbers - so I KNOW they are seeing my messages - they are then just ignoring them and not responding. I don't understand how this is ok.

26 de maio de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais