Relatively small first purchase from Frabco - very pleased with experience. Site easy to use and good selection of items. Found site with a search on Google for an item. Choose free delivery - faster... Ver mais
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Leia as opiniões dos outros
I was delighted that a 'phone call to check dimensions of my planned purchase of an air fryer received a quick and fulsome response and I placed my order immediately. Despite selecting free delivery... Ver mais
Quick delivery on my orders. Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lid... Ver mais
Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja geral
- Loja de eletrodomésticos
- Loja de chocolates
- Loja de churrasqueiras
- Mercearia
- Loja de artigos domésticos
Escrito pela empresa
Frabco Direct online shopping for home and garden, gifts and seasonal. We offer next day delivery to the UK and pride ourselves on the very best customer service
Informações de contacto
1D, Deer Park Farm Industrial Estate, SO50 7DZ, Eastleigh, Reino Unido
- 0333 40 40 272
- admin@frabco.com
- frabco.com
4,6
Excelente
350 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Received earlier than expected just…
Received earlier than expected just right for what I wanted
15 de agosto de 2021
Excellent service will use again Bill 👍
14 de agosto de 2021
Very efficient service
Very efficient service - good prices and quick delivery. Easy to change delivery time/date if know you're not going to be in.
13 de agosto de 2021
My order
My order
Goods arrived on time but packaging was damaged and one of the boxes torn
11 de agosto de 2021
Very helpful will buy from here again 👍
9 de agosto de 2021
Very good service
Very good service with fast delivery, lovely candy canes for my early Xmas preparations :)
8 de agosto de 2021
Paid for next day delivery on Tuesday
Paid for next day delivery on Tuesday. It’s now Sunday and still yet to be delivered
8 de agosto de 2021
Resposta da Frabco
Dear Daniel, Thank you for bringing this to our attention. After checking the tracking number 51078861565462 with DHL Parcel UK, I can see the shipment was delayed. They have given a new estimated delivery of Monday (Tomorrow). We are extremely sorry for the undue delay and would like to assure you that this is an exceptional situation. 99.9% of our next day shipments do arrive on time. Considering that you did pay for next day delivery and that the courier failed to keep the promise, I have gone ahead and refunded the postage you paid in full. Please be aware that the refund may take 2 to 3 days to reach your bank. Please keep an eye out for your package tomorrow. You should receive an email when it is out for delivery and again after delivery is made. If there's any more problems with this, please do not hesitate to email us at admin@frabco.com or call our UK office on 02380 692119. We will do everything we can to assist you.
Please enjoy the rest if your Sunday
Quick and easy
Quick and easy. Choose the relaxed delivery option and it only took two days
7 de agosto de 2021
Failed to supply goods ordered and paid…
Failed to supply goods ordered and paid for, problem with stock, although advertised as in stock
5 de agosto de 2021
Resposta da Frabco
Good Morning, Thank you for leaving us a review. I can only apologies again for the inconvenience, Unfortunately system errors happen and we are always working to resolve these rare issues. I do remember giving you a call that day the moment i realized that one had been sold to you in error. It was a shame we couldn't find you an alternative but as agreed we did refund you fully.
Kind Regards
Des
Frabco.com
my first order
As this was my first order I did not know what to expect. Pleasantly surprised by clear communication about the order and very prompt delivery.
2 de agosto de 2021
First time using them
First time using them, just ordered 2 cases of cactus redbull which was cheapest out there. Selected ‘no rush delivery’ which came within a few days and updated on progress all the way. Good firdt experience.
29 de julho de 2021
Very prompt delivery
Very prompt delivery. Unfortunately one of the items I ordered was damaged but I emailed and a replacement was sent a couple of days later. Will be using then again!
28 de julho de 2021
This was the first order I had from…
This was the first order I had from frabco the man I spoke to on the phone when I placed the order was very helpful. My order came the next day as promised.i would definitely order from frabco again and will be recomending them to my freinds and family.really pleased.
25 de julho de 2021
Super quick delivery which surprised me…
Super quick delivery which surprised me as I chose the free no rush option to save money and it came the next day! Would definitely order from them again.
23 de julho de 2021
Opinião espontânea
Fast speedy and very efficient service…
Fast speedy and very efficient service . ( no free chocolate bar in the order as was told would be though 😞)
18 de julho de 2021
Resposta da Frabco
Dear Caroline. I am sorry the free chocolate bar was missed from your package, I will get one sent to you asap
Jim
FRABCO
Product was priced cheaper than…
Product was priced cheaper than anywhere else and delivered quickly!
16 de julho de 2021
Product came quite fast even though i…
Product came quite fast even though i chose no rush delivery, uses recycled packaging which i was a very big fan of and think more companies showuld do, product came in perfect condition
15 de julho de 2021
Opinião espontânea
Delivered promptly on time no problems
Delivered promptly on time no problems
Very happy with service 👍
13 de julho de 2021
I received my package quickly
I received my package quickly. I would definitely recommend to friends and be ordering again myself.
12 de julho de 2021
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