Frabco Opiniões 

350
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Relatively small first purchase from Frabco - very pleased with experience. Site easy to use and good selection of items. Found site with a search on Google for an item. Choose free delivery - faster... Ver mais

Classificada 5 em 5 estrelas

I was delighted that a 'phone call to check dimensions of my planned purchase of an air fryer received a quick and fulsome response and I placed my order immediately. Despite selecting free delivery... Ver mais

Classificada 5 em 5 estrelas

Quick delivery on my orders. Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lid... Ver mais

Classificada 5 em 5 estrelas

Excellent company to deal with. Came across Frabco when I was looking for ginger bead kit for my daughters birthday. Was able to get some very useful things for the celebration: customer service was... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja geral
  2. Loja de eletrodomésticos
  3. Loja de chocolates
  4. Loja de churrasqueiras
  5. Mercearia
  6. Loja de artigos domésticos

Escrito pela empresa

Frabco Direct online shopping for home and garden, gifts and seasonal. We offer next day delivery to the UK and pride ourselves on the very best customer service


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

350 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(350)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Damaged

Postage seems a little high, but mostly half of my items were in damaged ripped/crushed boxes totally unacceptable

17 de fevereiro de 2022
Classificada 5 em 5 estrelas

Quick delivery on my orders.

Quick delivery on my orders.
Only problem was product had (slightly) leaked but that wasnt the sellers fault as id had the same issue with AU themselves and it was a manufacturers fault with the lids.
Highly recommend frabco to anyone wishing to purchase from them *****

11 de fevereiro de 2022
Classificada 1 em 5 estrelas

Shocking sales

Ordered an au gift set for Xmas. Item arrived damaged, packaging all split/opened - had been cellotaped to look half decent. Stickers weren’t stuck down, glasses scratched, rolling around the box.. And yes they were scratched as I have picture proof. Item looked 2nd hand (shocking) requested refund. Requested refund - after several different attempts to contact someone, I finally had a reply. I was advised they open items to re package.. who does this? So all the seals were broken for what? So it would arrive to me all open and if no use! And then Finally after nearly 2 weeks I had a label given me. Driving round to get someone to take it was a nightmare. Yes it was a joke! Sent item back for refund to receive partial refund. Item was sent back exactly how I received it. The package was sent to me open and exactly how I received it. I stated I would return how it was sent to me. I have contacted trading standards regarding how they deal with things. Not good at all!!! Who opens packaging and re cello tapes it back down to sell.. absolutely shocking!! Iv left this review to warn others.. but to be honest from reading all others peoples reviews I wish I never purchased. Says it all!!

23 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very quick response to order

Very quick response to order, plenty of email updates and rapid delivery.

23 de janeiro de 2022
Opinião espontânea
logótipo da Frabco

Resposta da Frabco

We are so glad you are pleased. We hope to serve you again soon

Classificada 5 em 5 estrelas

Fantastic service 10/10

Jack Daniels has always been my choice of tipple & to my surprise I found Frabco by chance looking for JD & wow it was a 3 litre bottle for a great price ordered on a Sunday & it was delivered the following Tuesday morning fantastic service....!!!!!!!!

19 de janeiro de 2022
Opinião espontânea
logótipo da Frabco

Resposta da Frabco

We are glad you liked it. We do spend time selecting items we know are favourites. I knew that one would be a hit. Please come back and see us again soon.

Classificada 5 em 5 estrelas

Great service

Great service, very prompt and twenty percent cheaper than anything else on the www.

16 de janeiro de 2022
Opinião espontânea
logótipo da Frabco

Resposta da Frabco

That's Frabco price...
Many thanks for this review. We aim to please and we hope you will be back soon

Classificada 1 em 5 estrelas

Very annoying paying for 48 hours…

Very annoying paying for 48 hours delivery and then receiving an email telling me my purchase qualified for free delivery, which included within 48 hours.
Then the delivery e mail quotes prices for the product and Nano insurance which are both different, and cheaper, than I paid.
I feel ripped off.

13 de janeiro de 2022
Opinião espontânea
logótipo da Frabco

Resposta da Frabco

Dear DH. After speaking with you, it is clear what happened. You chose not to accept the free shipping option that was offered because you did not think the item would arrive in time. You specifically selected the 1 to 2 days service that cost £5.60 (this was your chosen method). As discussed on the phone, we have issued a full refund for the postage you paid as a goodwill gesture. I am sorry yo did not decide to contact us first before leaving this review but we are glad to know that your item arrived with your daughter the next day and she is very happy with it. I hope you decide to edit this review to reflect how we resolved this as you said you would. Thank you for your business.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais