Fragrance Fractions Opiniões 

159
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The aftershave and all that was spot on but the spray bottle it was in started leaked after having it for about a day , very disappointed

A empresa respondeu

Classificada 5 em 5 estrelas

First time customer of Fragrance Fractions. Was unsure initially but I did go ahead with a purchase. My experience was very good. I like that they stock fragrances which are otherwise not typically a... Ver mais

Classificada 5 em 5 estrelas

This is a fantastic way to sample fragrances before purchasing a full bottle. Great selection and speedy delivery. Everything is straight forward from browsing the website to selecting samples and... Ver mais

Classificada 5 em 5 estrelas

Wanted to try a selection of new aftershaves before purchasing bottles. Fragrance Fractions is a great company, providing a large selection of aftershaves and perfumes in many different sample sizes.... Ver mais


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

159 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(159)

11 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This Is Total Genius

This is total genius. With so many aftershaves / fragrances on the market, knowing which one to buy without trying them is just impossible, and costly.

This idea is so simple, yet brilliant, you order small samples of what you want to try, and then you can go ahead and by the bigger versions.

I order a few, arrived super quick, really nicely presented in little bags and just overall a great experience.

Will use again, but well done for this idea, excellent!!

10 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed

I ordered 5 samples as a gift for Christmas. When they arrived I wrapped the box and it wasn’t until opened on Christmas Day that it was noticed one ampule was almost empty. The top wasn’t on securely and it just have leaked. As I didn’t check them and email the company within 48 hours
they have said it won’t be replaced. Not exactly the customer service I’d expect following Christmas gift that was disappointing. Feel like I’m being blamed for damaging the bottle.

25 de dezembro de 2022
Opinião espontânea
logótipo da Fragrance Fractions

Resposta da Fragrance Fractions

Just confirming, we do require customers to check the items for damage immediately upon receipt and to report any damage within 48 hours of delivery due to the delicate nature of some of the glass bottles used.

Once the item has entered the home, anything can happen, if it's been wrapped into a Christmas present anyone who subsequently touches it can't know that it contains delicate items and may not treat it as such. In this case, it was with you for two weeks before anyone looked at it. I'm sure, beneath your frustration, you can understand that this is a reasonable request.

We encourage Catherine and all customers to read delivery information prior to any purchase, and for this reason we format our delivery information as brief and succinct as possible.

Our apologies again, and happy holidays.

Sydney C

Classificada 1 em 5 estrelas

Still waiting

Not received anything yet. I am still waiting for it to delivered.

Just received the fragrance and it's in good condition, I would buy again from this company. Great samples at reasonable prices.

30 de novembro de 2022
logótipo da Fragrance Fractions

Resposta da Fragrance Fractions

Hey Sonya,

This will be because of the recent Royal Mail strikes, we wish you'd have contacted us beforehand so we could keep you informed and hope you'll update your review when it arrives.

Best regards,

Sydney C

Classificada 1 em 5 estrelas

I haven’t received my order

I haven’t received my order. That’s it really.

5 de dezembro de 2022
logótipo da Fragrance Fractions

Resposta da Fragrance Fractions

Hey Nat,

It looks like this was delivered on the 10th December, would you consider updating your review having received your order?

Kind regards,

James W

Classificada 5 em 5 estrelas

Really great

Really great. Such a nice opportunity to try some fragrances that are normally out of my price range for special occasions. Thank you very much.

13 de setembro de 2022

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais