Fragrancesampleshop Opiniões 

123
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The fragrances came quickly and seem completely genuine. There was an issue with the free sample not coming initially, hence four stars but this was resolved quickly and communication wad excellent. W... Ver mais

Classificada 5 em 5 estrelas

It was good to get an option to try a perfume sample for a small sum, as it's an expensive fragrance & I was unsure I'd like it enough to fork out. It took longer to arrive than I'd expected but it ar... Ver mais

Classificada 5 em 5 estrelas

Samples arrived well packaged and clearly labelled (with fragrance names printed on the actual bottles).Bottles even had lids on them and so it was obvious that the company is not using cheap material... Ver mais

Classificada 1 em 5 estrelas

Sample sent was not the actual sample requested as went on to purchase the fragrance which smelt completely difference and didn’t like. Also went to fragrance store to double check. No repl... Ver mais

Informações sobre a empresa

  1. Fornecedor de cosméticos e perfumes

Escrito pela empresa

Hundreds of fragrances samples from various leading brands for you to try!


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

123 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Não respondeu a opiniões negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(123)

17 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Excellent service.

The fragrances came quickly and seem completely genuine. There was an issue with the free sample not coming initially, hence four stars but this was resolved quickly and communication wad excellent. Would be 5 stars without that slight issue.

9 de julho de 2023
Classificada 5 em 5 estrelas

Positive experience

I have used a few times now and I have always had good customer service from them. They were really helpful in helping me choose what I would like when blind buying a couple fragrances.

17 de julho de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Great service

Service was quite slow at first but they’ve haven’t disappointed and manage to meet customer needs.

4 de julho de 2023
logótipo da Fragrancesampleshop

Resposta da Fragrancesampleshop

Our online chat unfortunately was down therefore took 48hours to respond to this customer. And within those 48hours we received nothing but abuse foul mouth swearing. He was instantly refunded as we refuse to deal with any treatment of this nature.

Classificada 3 em 5 estrelas

Didn't receive the free sample

Packaging fine, shipping quick enough and fragrances seem real. However they advertise a free sample if you spend over £40, I didn't receive one.

Competition (fragrancesamplesuk) offer similar at £30 and never had a problem.

25 de junho de 2023
logótipo da Fragrancesampleshop

Resposta da Fragrancesampleshop

Hi Andy,

Really sorry to hear you didn’t receive your free sample. It was an error which we will compensate for by sending you 2 free samples really sorry for the inconvenience caused.

Kind regards

Update
Hi Andy we hope your happy with our service as we did send you 2 free samples out to make up for this issue. Many thanks

Classificada 1 em 5 estrelas

I’m not sure I could give even one…

I’m not sure I could give even one star, as I didn’t receive my order, which I placed on 24 th of May and payed for the 1class delivery. I’ve emailed the shop a few times, but never got response either.

29 de maio de 2023
logótipo da Fragrancesampleshop

Resposta da Fragrancesampleshop

Hi Anna,

Sorry for the inconvenience caused. I believe you received your item now. Sorry the delay unfortunately we can not control postal delays. However I do apologise for the delay in response unfortunately our server has been down which is why we was unable to get back to you.

Kind regards

Classificada 1 em 5 estrelas

Not the kind of packaging I was…

Not the kind of packaging I was expecting. Disappointed.

29 de maio de 2023
logótipo da Fragrancesampleshop

Resposta da Fragrancesampleshop

Our website clearly says what to expect I do apologise if you was expecting something different. We are happy to accept returns of item is unused.

Kind regards

Classificada 1 em 5 estrelas

Yet to receive

After purchasing my samples I am still waiting for them to arrive nearly 2 weeks later and the royal mail tracking number does not work.

24 de maio de 2023
logótipo da Fragrancesampleshop

Resposta da Fragrancesampleshop

Hi Mac,

A full refund has been sent very sorry for the delay.

Kind regards

Classificada 1 em 5 estrelas

Not received my order although the…

Not received my order although the Royal mail said was delivered .. contacted Flagrance but no reply and via phone too ..very disappointed really

25 de maio de 2023
logótipo da Fragrancesampleshop

Resposta da Fragrancesampleshop

Hi Chris,

According to the GPS on Royal Mail website the item was delivered to your address which is why PayPal rejected your claim and it did go in our favour.

Kind regards

Classificada 5 em 5 estrelas

Perfect every time

Perfect every time. Best communication and such a class range of products. Well thought out gifts and too notch presentation. Will be back!

19 de abril de 2023
Classificada 5 em 5 estrelas

Excellent!

Absolutely love the perfume, real great service and I even got extra samples as a free gift :)
much appreciated and will defo be a regular customer

12 de janeiro de 2023
Opinião espontânea

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