We purchased three hardback copies of Cornwall County Memories as ancestral keepsakes for three young relatives who will carry our Cornish surname into the future. The entire experience was top not... Ver mais
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Leia as opiniões dos outros
Can't praise them high enough. Very fast delivery & incredible quality. All you can ask for. Always but from them for Birthday & Christmas gifts. Never let down by them & would always recommend them.... Ver mais
Wide selection of items for our chosen area. Website was easy to use with useful options. Good quality prodect arrived quickly and safely. Price was higher than we would have like to have paid. C... Ver mais
To be browsing through a Francis Frith Collection Loughborough library book about Leicestershire and see my father in a picture taken in 1949 in Market Street was the most wonderful surprise for me a... Ver mais
Informações sobre a empresa
- Biblioteca de filmes e fotografias
- também em
- Arte e antiguidades
- Decoração e Design de Interiores
- Loja de impressões e letreiros
- Loja de mapas
Sobre The Francis Frith Collection
Escrito pela empresa
About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
Informações de contacto
1 Chilmark Estate House, SP3 5DU, Chilmark, Wiltshire, Reino Unido
- 01722 716 376
- trustpilot@francisfrith.com
- francisfrith.com
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very well made and prompt delivery
31 de outubro de 2025
Resposta da The Francis Frith Collection
Thanks! Feedback is always welcome.
Lovely product and good service.
5 de novembro de 2025
Resposta da The Francis Frith Collection
Many thanks for your comments.
It's a lovely picture
It's a lovely picture.
Well packaged.
Arrived very quickly.
A keepsake memory as I move out of Crouch End, where I was born.
31 de outubro de 2025
Resposta da The Francis Frith Collection
We hope your purchase brings back many happy memories.
Don't rely on the time scale promised for delivery
Had to ring customer services because the book had not been delivered within the given time scale. I was surprised and disappointed when told that it was in the process of being put together that morning, which was Friday. I needed the book to arrive as a present before the birthday on the Sunday, so impressed upon the lady I spoke to that it had to be delivered at the latest on the Saturday. It did arrive by its class on the Saturday afternoon, but had I not phoned and aired my disappointment it would have arrived on Monday or Tuesday.
31 de outubro de 2025
Resposta da The Francis Frith Collection
I am really sorry that your order wasn't dispatched as quickly as normal and that you had to phone us to ensure it arrived on time. Unfortunately, we had a problem with our binding machine and as all our books are printed to order (so customers can add a personalised message) this caused a few days delay in the dispatch of some books, however, I'm pleased to say this was resolved in time to dispatch your order to arrive on Saturday as required. As you probably appreciate this is a busy time of year and it was a few days before the engineer arrived to fix our binding machine so some book orders were delayed by a few days, but as you will see from other customers comments on Trustpilot we normally dispatch orders very quickly.
Top quality product and service
From the point of order online to delivery cannot fault the service. Quality product too - an excellent selection of prints and quality finish - a lovely birthday gift and recipient was very happy
31 de outubro de 2025
Resposta da The Francis Frith Collection
We very much appreciate your kind words about our products and service, thank you.
excellent print delivered swiftly#no…
excellent print delivered swiftly#no problems
23 de outubro de 2025
Resposta da The Francis Frith Collection
Many thanks for taking the time to provide feedback.
This was a special photo of the sweet…
This was a special photo of the sweet shop in Horstead Keyes where our Grannie took us to by sweets. So happy with it>
20 de outubro de 2025
Resposta da The Francis Frith Collection
Nice memory - glad you were able to find it and thanks for letting us know.
The print was exactly what we were…
The print was exactly what we were looking for—a nostalgic snapshot of our childhood at Whitley Bay, making it the perfect 80th birthday gift. We appreciated the good choice of sizes, and it was delivered promptly. A wonderful experience from start to finish.
23 de setembro de 2025
Opinião espontânea
Resposta da The Francis Frith Collection
Thank you - thats good news and we appreciate your comments.
Resposta da The Francis Frith Collection
Thank you and i'm really glad that you're happy with your purchase.
Great company to deal with!!!
From ordering to receiving the calendar, everything was so easy, user friendly, with a very quick delivery to Canada.
16 de outubro de 2025
Resposta da The Francis Frith Collection
Many thanks and good to know that you found the process easy.
Resposta da The Francis Frith Collection
Thank you for your five star rating!
Fascinating choice of old maps and…
Fascinating choice of old maps and pictures, delivered within a few days
15 de outubro de 2025
Resposta da The Francis Frith Collection
Glad that you like what we do and thank you for your nice comments.
possibly the best customer service from…
possibly the best customer service from any company I have ever used. they went above and beyond. they sent me one photo in a frame and when I ordered a second one, because they couldn't match the frame sent me 2 new ones. the lady whom spoke to was so helpful. I cannot praise them enough. amazing service
Jane from alton in Hampshire.
20 de outubro de 2025
Resposta da The Francis Frith Collection
Wow, that's really good to hear and thank you for being so appreciative.
Quick professional service
Quick professional service. Love the selection of photos, especially when you find yourself in a photo taken in 1965! My only criticism is that the photo prints are very very expensive.
15 de outubro de 2025
Resposta da The Francis Frith Collection
I'm pleased that you like the selection of prints and indeed you found yourself in a photo, that's always fun. As regards the price, please bear in mind that we have invested millions in storing and caring for the archive then spent over four years cataloguing it and scanning all the photographs so we can offer the service that enabled was you to find photographs that bring back memories. Hopefully bearing this in mind you'll feel the price we charge is fair.
Educational.
The Item I selected was reproduced faithfully in the form of a jigsaw puzzle.It was also delivered within a reasonable period of time. Given too the scarcity of its specific content, I would say that it was fairly priced. A knowledge of Glasgow and its environs would be helpful but not essential in the completion of the picture and if you like difficult puzzles I would recommend it.
9 de outubro de 2025
Resposta da The Francis Frith Collection
Really pleased to hear that you like our jigsaw and were able to find the right photograph.
Not great quality for the price paid
14 de outubro de 2025
Resposta da The Francis Frith Collection
I'm sorry to hear this and as you will see from our reviews, it is very rare for us not to provide a superb quality print. If you would like to contact our office, we'd be happy to look into whether we can improve the quality of the photograph you chose and supply you with a replacement free of charge.
Childhood memories in a jigsaw…
It was a photograph of the estate where I grew up.
I asked for a jigsaw..it was everything it said and greatly valued.
14 de outubro de 2025
Resposta da The Francis Frith Collection
glad to hear you're enjoying it. Thank you for your comments.
Personalised Calendar …
Nice looking product (calendar) & very speedy efficient service.
10 de outubro de 2025
Resposta da The Francis Frith Collection
Many thanks for your favourable comments.
Resposta da The Francis Frith Collection
Glad you like our products and the service.
I’m sure in photo the police officer is…
I’m sure in photo the police officer is the policeman
I married ,he passed away sadly last year after 65 years of marriage
9 de outubro de 2025
Resposta da The Francis Frith Collection
What a nice find to make a massive sad I hope it helps you have more good memories.
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