One of the best European companies selling high quality products. I rate with four stars instead of five for the repeated response delay in my order confirmation !
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Leia as opiniões dos outros
So lucky to find that online store,good prices Fast shipping and perfect assistance. Ready recommend it !!
A empresa respondeu
Glad to work with Frayamedsupply. The team is quick and friendly and the service quality is so good. We are very thankful for having a business with this company.
I didnt now how to use delivery tracking. I wrote Fraya an email. Response was quick and i got advice that helped me. Thank you. I have ordered couple of times and the delivery has been always on time... Ver mais
Informações sobre a empresa
Escrito pela empresa
FrayaMedSupply: Purchase dermal fillers online safely. Products we provide are 100% original. Our offer includes dermal fillers, best mesotherapy devices and tissue stimulators. Welcome to Fräya, your preferred aesthetic medical goods supplier in the EU and worldwide. We provide secure payments, Delivery to Europe within 24h, 100% authentic products.
Informações de contacto
Baltiq Plaza, Świętojańska 43/18, 81-391, Gdynia, Polónia
- +48 730 205 444
- contact@frayamedsupply.com
- frayamedsupply.com
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Recomand cu drag!
Happy with products and customer service
I was very happy with my order from Fraya. The prices were competitive and the customer service was great! I also liked the fact that you could buy certain needles (NanoSoft) in small quantities so I didn't have to buy an entire box. The products were authentic. Great experience!
Excellent provider
Excellent provider, reliable products, service customer prompt to help and super quick deliveries. They are my favourite supplier.

Resposta da Frayamedsupply
Customer care is amazing
Customer care is amazing, fast delivery and fast response to any concerns
Amazing as always
Amazing as always. Best EU provider. Go polish power!

Resposta da Frayamedsupply
So lucky to find that online store,good…
So lucky to find that online store,good prices
Fast shipping and perfect assistance.
Ready recommend it !!

Resposta da Frayamedsupply
One of the best European companies…
One of the best European companies selling high quality products.
I rate with four stars instead of five for the repeated response delay in my order confirmation !
Thank you best company and best product…
Thank you best company and best product and very good price I recommend this company a lot
Very good customer service
I didnt now how to use delivery tracking. I wrote Fraya an email. Response was quick and i got advice that helped me. Thank you. I have ordered couple of times and the delivery has been always on time and the products spot on. Im very pleased with everything.
My company buy often to Fraya
My company buy often to Fraya , And We never had problems , all is perfect
Extraordinaria servicio rapido
Extraordinaria!! servicio rapido y profesional confie es muy seguro recomendado. Excelente servicio personal amable con los mejores productos.
If package gets lost in transit, you lose your money and Seller will not help you.
I DON'T RECOMMEND BUYING FROM THIS SELLER. I am a buyer in the US, who purchased from Fraya(in Poland) about three weeks ago. The package from Fraya got lost in transit. So far, Fraya refuses to take any responsibility for the fact the package never reached me, so I am out $193. As of today, I am in the process of getting a refund through Paypal. Fraya shipped the package without "receiver's signature" requirement. Due to this, the shipping company claimed it was delivered to my home, when it wasn't.
Fraya is claiming they sent the package with receiver's signature requirement, but FedEx is saying the opposite is true. FedEx told me Fraya waived "signature upon receipt" requirement - and FedEx has a document backing up its claim). I first filed case with FedEx and FedEx concluded the package was lost. The kicker is FedEx will only accept compensation claim from the sender but not the receiver - so even if FedEx is at fault, without the cooperation of the Seller, I cannot get any refund for the lost package. I explained all of these to the Fraya in multiple emails, but I got one reply email from Fraya basically saying that FedEx made the mistake so they can't do anything for me. I wrote to the seller I will take the replacement and seller can file a case with FedEx, but Fraya won't even bother reaching out to FedEx to inquire about the package and the "Lack" of receiver's signature. Online shopping should not be this risky, especially buying from Europe. What I find the most unpleasant is how Fraya basically ignores the good business practice just because customers are overseas. As an online business, Fraya has to make sure its products get to the customers safely and on time. Fraya seems to think their responsibility ends when the package is sent out. Fraya does not really care if the customer receives the item and get the service the customer paid for.
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Update as of August 10
I ordered item from Fraya on July 5, the package got lost in transit and I first filed an investigation with FedEx. EventualIy I had no choice but to file a case with Paypal. It took about a month, but I got a full refund through Paypal. In total, I sent approximately 8 emails to Fraya. To these, Fraya responded only ONCE - saying it's not their fault and told me to wait. I spent hours on the phone with FedEx and took a half day off from work to visit the FedEx office. As far as I know, Fraya did nothing. They did not respond to my emails. There was a moderation period through Paypal - and again, Fraya did not respond- And they failed to submit any pertinent documents to prove their case. I see that Fraya wrote a response to my review. Only thing I can say after reading Fraya's response: You had a plenty of time and many opportunities to address the issue, but you didn't. My guess is that since Paypal forced a full refund from Fraya, Fraya NOW can publicly say they fully investigated and are working on their communication. Good for them. If Fraya don't even bother replying to paying customers, they have a long way to go.

Resposta da Frayamedsupply
It was excellent customer service and…
It was excellent customer service and fast delivery on time I’m happy to shopping again and again thank you
No han cumplido con el envío efectuado…
No han cumplido con el envío efectuado hace más de una semana. No contestan a los correos.
En la página web NO informan de la no existencias del producto y que si lo compras lo mandan el mismo día.
Poco serios¡

Resposta da Frayamedsupply
Quick reply n shipping
Quick reply n shipping. The parcel reach Malaysia in just 4 days.
Perfect contact and quick delivery.
Quick and smooth ordering process.
Glad to work with Frayamedsupply
Glad to work with Frayamedsupply. The team is quick and friendly and the service quality is so good. We are very thankful for having a business with this company.
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