Mr. Eric did a great job with helping get approved for the internet. He also told me about what all that is included in my package. I really appreciate his help he did an excellent job.
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Leia as opiniões dos outros
Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Ver mais
A empresa respondeu
Sergio Acevedo of ATT was an amazing sales rep and he was most articulate and helpful. He made this whole experience pleasurable and easy. Thank you so much for taking the time and effort!!
A empresa respondeu
Joe understands where I'm at with technology and financially. I wanted the internet but am on an extremely low budget right now. He found a plan for me that is just right. I really appreciate people l... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
Informações de contacto
Estados Unidos da América
- 326-732-1216
- info@freeconnect.us
- freeconnect.us
4,9
Excelente
234 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very patient and friendly
Very patient and friendly! Everything that I needed to know was very helpful!
19 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Christina, thank you for this! Patient, friendly, and genuinely helpful is exactly the experience we want for every customer. We're so glad our team showed up for you that way. Please don't hesitate to reach out if you ever need anything. — The FreeConnect Team
Agent was extremely helpful
Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very very satisfied!
18 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Thank you for sharing this! Getting you up and running by end of day while also working through the financial side of things, that's what our team is here for. We're thrilled it was quick and easy, and that you walked away very satisfied. We appreciate you choosing FreeConnect! — The FreeConnect Team
I’ve recently had a bad experience with…
I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form online and was very professional, straight to the point and I could tell he knew what he was talking about. The rep said he would call back within 10 minutes which he did and I truly appreciated it as I have a very hectic schedule. Would def recommend to anyone.
18 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Veronica, thank you so much for giving us a shot after a rough experience elsewhere, and for sharing this. Quick callbacks matter, especially when life is busy, and we're glad our rep followed through exactly when he said he would. Professional, knowledgeable, and on time, that's the standard we hold ourselves to. We truly appreciate the recommendation. — The FreeConnect Team
Just good to have cable to have to…
Just good to have cable to have to watch so many channels to enjoy
18 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Warren, thank you for taking the time to leave a review! We're glad we could help you get connected to a plan that works at your address. Enjoy every channel and everything else coming your way. We're here if you ever need us. — The FreeConnect Team
Really great customer service!!!
17 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Iris, that's what we love to hear! Great customer service is what we show up for every single day. Thank you for choosing FreeConnect, and we're glad we made the process simple for you. — The FreeConnect Team
He was very much on point
17 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Shirley, thank you so much for the kind words! We're glad our rep was on point and handled things well for you. We always want to make the experience as smooth as possible, and if there's anything we can do even better next time, we'd love to know. — The FreeConnect Team
Great job.
Very polite, explained everything the right way, great job..
16 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Karen, this made our day! Polite and clear explanations are exactly what we aim for, so it's great to hear that came through for you. Thank you for choosing FreeConnect and for taking the time to share your experience. — The FreeConnect Team
Fast simple very kind took care of…
Fast simple very kind took care of business quick and to the point keep up the good work
Thanks George Anthony Rivera
16 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
George, thank you! Fast, simple, and kind is the goal every time, and we're really glad that's exactly what you got. We'll keep it up. We appreciate you taking the time to share your experience with us. — The FreeConnect Team
Wonderful customer
Wonderful customer. Service explained very well. Provided the upmost experience. Got off the phone feeling fully confident in the service
15 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Ayla, leaving the call feeling fully confident is exactly what we're going for! We're so glad everything was explained clearly and that the experience felt right from start to finish. Thank you for trusting FreeConnect to find the right plan for you. — The FreeConnect Team
Edwin R
Edwin R. Is very knowledgeable about the services available and had the correct answer for every questions I asked. Very polite and courteous. Thank you Edwin
14 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Thank you so much for this! Edwin will be really glad to hear this feedback. Having the right answers and treating every customer with courtesy is something we take seriously, and it sounds like Edwin nailed it. We'll be sure to pass along your kind words. — The FreeConnect Team
Wonderful work over the phone
14 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Benjamin, thank you! We put a lot of care into every call, and it's great to know that came through. We're here whenever you need us. — The FreeConnect Team
He took time to answer all my questions…
He took time to answer all my questions THANKS
14 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Dotty, thank you! Taking the time to answer every question is exactly how we want our team to show up for our customers. We are glad you got the help you needed. Welcome to FreeConnect! — The FreeConnect Team
The advertisement stated free connect…
The advertisement stated free connect but everything costing but appreciate finding an internet carrier in my area
14 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Angela, thank you for the kind words about finding service in your area, and we hear you on the confusion about our name. To clear it up, FreeConnect is our company name (we help folks find affordable internet at their address), not an offer for free internet. We are sorry the ad gave a different impression. If you ever want to revisit your plan or look at lower cost options, please call us at 326-732-1216 and we will sit with you to make sure you are getting the right fit for your budget. — The FreeConnect Team
Peter
The Rep. Peter was very nice he walked me through everything step by step. He wasn't in a rush to do so. I actually like the way he handled everything, because sometimes you get people who are trying to get off the phone quick. I told him my situation and he help me to me my needs. Thanks for everything.
12 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Teretha, thank you for sharing this. You hit on something important to us, no rushing, no pressure, just taking the time to understand your situation and find what actually fits. We are so glad your rep walked you through every step. Welcome to FreeConnect! — The FreeConnect Team
Very polite,and efficient..Hoping to…
Very polite,and efficient..Hoping to save money now.
Thank you Kevin fir you assistance
13 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Diane, thank you for taking the time to write this! We will absolutely pass the kind words along to Kevin. Saving money is what we love hearing most. Enjoy your connection! — The FreeConnect Team
My experience with Maurice was very…
My experience with Maurice was very professional and knowledgeable. Explained every detail and answered all my questions
12 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Cheryl, thank you for taking the time to leave this. Maurice will be thrilled to hear that he made the experience easy and clear, that is exactly what we want for every caller. Walking through every detail is how we build trust, and we are glad it showed. — The FreeConnect Team
Irving was very helpful and was able…
Irving was very helpful and was able help me understand what I was actually getting
12 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Keion, thank you for the review and the kind words about Irving. Making sure you actually understand what you are signing up for is the most important part of the call. Enjoy your service! — The FreeConnect Team
These guys are fantastic
These guys are fantastic! They got me connected again to a service I didn't think I could get again. They are helpful with your questions and are quick to getting you what you need. For being reliable and having great service a 5star is what I give. Thank you so much free connect I am greatful. Jamie E
11 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Jamie, thank you so much for this! Getting people reconnected to service they thought was out of reach is the part of this job we love most. We will share your kind words with the team, they will be so glad to hear it. Welcome back to internet that works! — The FreeConnect Team
She was awesome go me great service was…
She was awesome go me great service was very welcoming and helping was overall great
11 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Tihesha, thank you so much for this! Welcoming and helpful is exactly the experience we want for every caller, and we are so glad you got that. Welcome to FreeConnect! — The FreeConnect Team
Joe was very helpful
Joe was quick, prompt and got me a great deal. He was efficient and made the process a good one.
10 de maio de 2026
Opinião espontânea
Resposta da FreeConnect
Paige, thank you for sharing this! Joe really does make the process smooth from start to finish, and we're glad he came through with a great deal for you. That's exactly the experience we want every customer to have. Thanks for choosing FreeConnect! — The FreeConnect Team
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