Freedom Motors USA Opiniões 

92
•
TrustScore: 2 em 5

1,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I had extremely bad experience with Freedom Motors' customer service, the worst ever! They will not pick up phone calls, no response to voicemail, no response to text messages, no response to emails.... Ver mais

Classificada 3 em 5 estrelas

Communication is key. Especially when dealing with Freedom Motors and the VA. We were not kept informed during the long process. Our free gift came broken. But we are very happy with our vehicle! Aft... Ver mais

Classificada 2 em 5 estrelas

Everything moved along nicely until a recall happened prior to shipping of vehicle. Suddenly communication came to halt. Then received a phone call from sales manager stating approximate tim... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I spent $85,000 for a 2022 Toyota Sienna conversion. We realized too late that Toyota dealers won't service the conversion van. We have had multiple electronic problems with blind spot monitors, c... Ver mais

Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Loja de acessórios para automóveis

Escrito pela empresa

Freedom Motors USA, Inc. (FMI) has been building and selling the safest, most affordable, and reliable wheelchair vans, mobility cars, and accessible SUVs for over 30 years. We offer a completely FREE, at-home product demonstration program to ensure quality customer satisfaction and a tailored consultation process at your convenience.


Informações de contacto

1,8

Mau

TrustScore: 2 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,8

Todas as opiniões

(92)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

We are in love with our van

We are in love with our van. It is perfect for our needs. We chose a rear entry, and it is the best choice for us. Our town is small and the parking spaces are not exactly handicap size. With the new van we can park anywhere.

8 de julho de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Beautifully designed rear entry vans...

Beautifully designed rear entry vans. Their design has proven itself over many years.
Just took delivery of my second van in the last seven years.
Unfortunately, there appear to be organizational disconnects that result in repetition, confusion and diminished quality control.
In summary, the product they sell is one of the best while the company itself could really benefit from a thorough organizational review.

8 de julho de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Excellent workmanship, poor customer service!

Work was performed well on my own chassis. Very professional, but not to the specs we discussed. Follow up with staff post conversion is very poor with no responses, call backs or solutions. Not very pleased with service, but workmanship was excellent.

7 de julho de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Communication is key

Communication is key. Especially when dealing with Freedom Motors and the VA. We were not kept informed during the long process. Our free gift came broken. But we are very happy with our vehicle! After purchase we couldn't get any response from anyone from Freedoms Motors about floormats, the 2nd key, or about switching out the wheelchair locks in the van. I would recommend Freedom Motors if u are local in MI where u can reach someone there but not long distance.

30 de junho de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

Not terribly impressed

Looking back, I wish I would have gone through a different company. The people were nice, and helpful when I asked, but...
- they told me the car would take 2 months and it took nearly 5
- the car took so long, I had to re-apply for the loan... the second time around they wanted $2,000 additional down, and my interest rate was higher.
-the car arrived with many scratches and nicks... it's a brand new car!
-the cars interior was dirty upon arrival... running my fingers across the dash... black!!!
- the car had no directions on how to use the locking system or tie down systems that were actually useful. It took me 3 hours to figure out the tie downs and I'm still unsure... I feel like they should provide a YouTube video link or something.
-the guy who delivered it didn't check an ID or anything... the cars battery was dead when it got here!!!

A lot more went wrong than right in my opinion.

27 de junho de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Robbie's van

The service we received getting our van here was great. The after delivery service from our salesman not so much. I have messaged this salesman on June 9th, 12th, 15th and 21st with the same questions and he has NOT returned my messages. It's sad to have one individual ruin the experience for us. I would however hightly recommend the product they put forth.

23 de junho de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

We are very pleased with our 2014 Kia …

We are very pleased with our 2014 Kia Soul from Freedom Motors. The staff were courteous and very helpful! They went above and beyond with the local Kia dealership to correct an errant warning light. The rear entry accessible ramp is easy to use and easy on backs, legs and arms since it is spring loaded. We love our Freedom Motors Kia! And they delivered it right to our door in Pennsylvania! Thanks Britteny!

22 de junho de 2017
Opinião espontânea
logótipo da Freedom Motors USA

Resposta da Freedom Motors USA

Hi Gwen,

Thank you so much for taking the time to give us a review! We are so glad to hear you are enjoying your accessible Kia Soul. Thank you for being an amazing customer.

Classificada 4 em 5 estrelas

Vehicle met my expectations

Vehicle met my expectations. A couple of minor fit and finish issues. Over all a excellent value for the money.

22 de junho de 2017
Opinião espontânea
logótipo da Freedom Motors USA

Resposta da Freedom Motors USA

Hi Philip,

Thank you for your review! We greatly appreciate you not only as a customer but as someone who took the extra time to let us know how we are doing. Wishing you a great day.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais