Laarzen (merk Travellin) met een productiefout gekocht. Maar ze willen er niet naar kijken, geen retourmogelijkheid geven. Laarzen in de prullenbak, geld weg. Niet kopen bij deze club.
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Leia as opiniões dos outros
Got sent two right shoes rather than a left and a right! I was quite frustrated as I'd spent over £160 on them but speaking to Paris she was really lovely apologised and got the other shoe to me the n... Ver mais
This Cornish small business is an absolute gem of a find. It’s quickly become my go-to place for eco-friendly/sustainable gifts for friends and family. They stock a fab selection of brands and are ver... Ver mais
Ordered Vivobarefoot Women's Magna Lite WR SG for my daughter. Ordering & delivery was quick & easy. Got the wrong size but the returns & reorder process was easy & hasslefree. My daughter really plea... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de roupa
- Loja para bebé
- Loja de brinquedos para crianças
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de calçado
Escrito pela empresa
Welcome to Freedom To Explore established in 2017 - your trusted companion for all things related to outdoor family lifestyle. Our mission is to inspire families to embrace the magic of the great outdoors, creating lasting memories along the way. We're here to guide you on your journey, offering expert advice, resources, and curated products designed for adventurous families. Based in the picturesque town of St Ives Cornwall, you can visit us in person or shop online. Independent, Family Run and Women Owned. Formerly Little Goat Gruff
Informações de contacto
Freedom - High street, TR26 1RS, St Ives, Reino Unido
- 01736602880
- info@freedomtoexplore.co.uk
- freedomtoexplore.co.uk
4,2
Bom
514 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good customer service and very…
Very good customer service and very happy with my purchase
3 de janeiro de 2024
Excellent Website, Service & Prices
Excellent website and service, prices pretty excellent, too.
19 de dezembro de 2023
Lovely company
I ordered some gifts for my new granddaughter when they arrived one was not what I ordered. I contacted Freedom to explore they promptly sent the correct item and asked that I donate the wrong item to a local charity. I thought that was a lovely suggestion and i’m Sure that some one will be very happy to receive the donated gift at Christmas x
4 de dezembro de 2023
Great service and amazing products
Great service and amazing products. One of my favourite online shops
1 de dezembro de 2023
It was a very easy transaction and a…
It was a very easy transaction and a prompt delivery. Pleased with all of the products. Well parcelled
4 de dezembro de 2023
Order cancelled
Order cancelled owing to “lack of stock”. Would have been nice to have been emailed or called by a human, rather than a blunt, automated email. Awaiting refund.
19 de dezembro de 2023
Opinião espontânea
Resposta da Freedom To Explore
Hi Lauren, I'm really sorry you had this experience when shopping with us. Sadly inventory errors do happen, we are a small business without access to large man power to continuously stock check. We also have a physical shop and more often than not if an item isn't available it has been shoplifted :( A refund is always promptly issued in these instances, we have taken on board your comments about preferring a phone call in person and will look to implement different measures in future should this situation arise. Thank you for your feedback.
Good Service
Very attentive in communication and quick delivery and good packaging
29 de novembro de 2023
Fast delivery and no problems
I had never used this company before and always reluctant to try new companies but the reviews I found looked good and they had a great offer on. Delivery was great, arrived quickly and no problems at all with the order.
29 de novembro de 2023
Great prices and great delivery.
Great prices and great delivery. I like to support an independent business and they have some really lovely items. Very happy customer.
4 de dezembro de 2023
Good Shopping Experience
I have never used this company before but glad I did. I felt I was shopping in a Toy Shop and not online. Good communication.
28 de novembro de 2023
Great price for a set of the amazing…
Great price for a set of the amazing Connetix tiles. Ordered these for my grandson and found them on Freedom to Explore whilst other sellers were out of stock. Price was cheaper than competitors with free delivery. Received in 3 days. Could not be faulted.
27 de novembro de 2023
I haven’t received it!
I haven’t received it as it was lost in the post.
Customer services were helpful but unfortunately, the order was cancelled and a refund requested, due to lack of stock.
1 de dezembro de 2023
Really quick and easy website to…
Really quick and easy website to navigate, shipped quickly and arrived quickly.
1 de dezembro de 2023
We received our order on time,
1 de dezembro de 2023
Really fast delivery
Really fast delivery, came the next day with the free delivery in December. Will definitely use again. Fab service all round with no problems
1 de dezembro de 2023
Ordered a Beautiful Larry lamb ring…
Ordered a Beautiful Larry lamb ring sling. Good prices was more expensive on other sites. Fast delivery ( I had to pr order this one but still arrival within 2 weeks. ) would order from here again.
29 de novembro de 2023
Damaged box
Easy order and speedy delivery. However, the toy arrived in a battered, tatty box which was very tatty. This wouldn't be a problem if I were ordering something for home but it isn't ideal to give as a present. I've had to buy a new box to package it in for Christmas.
27 de novembro de 2023
Product was exactly as described
Product was exactly as described, good quality & arrived on time. Friendly, relevant, communication received from company regarding its progress.
27 de novembro de 2023
Amazing communication and service
22 de novembro de 2023
Amazing products and really speedy…
Amazing products and really speedy delivery.
20 de novembro de 2023
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