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Frenshy Kitten Opiniões 

4
•
TrustScore: 4 em 5

3,9

Loja de sex toys
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Informações sobre a empresa

  1. Loja de sex toys

Escrito pela empresa

Frenshy Kitten is a South Australian-owned brand that celebrates women's intimate wellness with a touch of glam and luxury. Founded by a husband-and-wife team, Frenshy Kitten is all about embracing and enhancing your pleasure, offering a curated range of carefully designed, high-quality wellness products. Our mission is simple: to provide products that empower women, couples, and anyone who wants to feel fabulous and confident in their own skin. We understand that self-care and pleasure are integral parts of overall well-being, which is why we’re passionate about making intimate wellness accessible and guilt-free. We believe in fun, inclusivity, and making every customer feel like a VIP. Whether you’re exploring solo pleasure, enjoying a partner experience, or just treating yourself, Frenshy Kitten is here to help you unlock new levels of joy and relaxation. Our products are designed with you in mind, ensuring top-notch quality, safe materials, and stunning packaging. Plus, we’re committed to listening to our customers, continuously improving, and offering new and exciting additions to our range based on your needs and feedback. Join us at Frenshy Kitten, where pleasure, confidence, and wellness come together with a little extra sparkle.

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

4 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(4)

3 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Warranty was simple & pleasurable.

When my favourite toy malfunctioned, MJ was so helpful & attentive. Even though they were not in the country at the time, they were very prompt in getting me a replacement. Thank goodness because I was dreading not having this magical device.

11 de junho de 2026
logótipo da Frenshy Kitten

Resposta da Frenshy Kitten

Hi Kylie,

Thank you so much for your lovely review. We're sorry your favourite toy experienced an issue, but we're delighted we could get a replacement to you quickly and make the process as simple as possible.

Customer care is incredibly important to us, so it means a lot to hear that you felt supported throughout the warranty process. We truly appreciate your patience, your kind words and your support of Frenshy Kitten.

Enjoy your replacement and thank you again for being part of our community.

MJ & the Frenshy Kitten team ♡

Classificada 5 em 5 estrelas

Impressive and delightful

Easy to order, processed and delivered with no delay. My items were beautifully packaged and wrapped in pink tissue paper and it simply delighted me upon opening the box. Gorgeous.

14 de fevereiro de 2026
logótipo da Frenshy Kitten

Resposta da Frenshy Kitten

Hi Victoria,

Thank you for your beautiful review. I am delighted your order arrived promptly and that the presentation made the experience feel special. Careful packaging and attention to detail are at the heart of what we do, so it means a great deal to know it was enjoyed.

I hope you love every item, and I look forward to welcoming you back again soon.

Warmest regards,
MJ
Frenshy Kitten

Classificada 3 em 5 estrelas

It seems my earlier review was a bit harsh …

Having received further information from the sender, I am left to query the story given by Aus Post.
“Sender did not put apartment number on address slip, attempted to redress this with carrier but did so too late and so, the carrier determined they had the incorrect address and returned the parcel to the sender.”

As a direct result of the sender’s error, I have not received my order, for which I paid a month ago.

28 de janeiro de 2026
logótipo da Frenshy Kitten

Resposta da Frenshy Kitten

Hi Janette

I’m sorry this delivery has been frustrating and that your order hasn’t reached you as expected. I appreciate the opportunity to clarify the timeline and explain the steps we’ve taken.

Your order was placed and paid on 18 January, and the shipping confirmation was sent on 20 January. When we noticed that Australia Post had not completed the delivery, we proactively contacted you and also reached out to Australia Post to investigate. There was no attempt from our end to amend the delivery address after the parcel was shipped.

We genuinely pride ourselves on customer satisfaction and have been actively following this up since the issue first became apparent. Unfortunately, the information provided by the carrier has been inconsistent, which has contributed to the confusion.

While this situation has been outside our control, I don’t believe you should be left out of pocket. A full refund has now been processed.

Kind regards
MJ

PS Please also see a copy of the email we sent you on 22nd Jan providing an explanation that we had sent your parcel with a freezer pack to protect your candle


Frenshy Kitten
​jbl59@me.com​
Hi Janette,

Thank you so much for your beautiful order. We truly appreciate you choosing Frenshy Kitten and couldn’t be more excited for your goodies to be on their way to you.

I just wanted to send you a quick note to let you know that we’ve packed your Frenshy Kitten candle with a freezer pack and inside an insulated parcel cover to help protect it from the summer heat while it makes its way to you.

We take a lot of care with our candles, especially in warmer weather, and we wanted to do everything we can to make sure yours arrives in perfect condition.

Once your order arrives, we’d love you to let us know how everything looks. And of course, if there are any issues at all with the candle or anything else in your order, please don’t hesitate to reach out. We’ll make it right for you straight away.

Thank you again for your order and for supporting Frenshy Kitten. We hope you absolutely love your goodies.

Warm Regards,
MJ x

Classificada 5 em 5 estrelas

Absolute perfection in a box.

Overall great communication and postage-time was simply phenomenal. Highly recommend freshly kitten to women from all walks of life. Products all three are a 10/10 for me.

24 de junho de 2025
logótipo da Frenshy Kitten

Resposta da Frenshy Kitten

Thankyou Jamie-Lee for your wonderful feedback. It truly means so much to us. So glad to hear you loved your purchases. Enjoy! MJ x

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