Fresh Meat Packs UK Opiniões 

524
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hands down the best steak I've ever bought from a supermarket or butchers. I ordered the 8.5kg sirloin steak as i havn't had a gout attack in a while 😂😬. Its like butter. It cooked better than any o... Ver mais

Classificada 5 em 5 estrelas

Received my first order, last Friday ( July 17th ). The package arrived safe and well secure. The meats were chilled and in excellent condition. I ordered 2 kilos of rump and sirloin and lamb loin ch... Ver mais

Classificada 1 em 5 estrelas

Ordered 5kg of sirloin steak and 5kg of chicken breats. Both packs weighed 4.5kg. I have informed them and at first they responded but they are now deliberately ignoring my messages. The sirloin doesn... Ver mais

Classificada 4 em 5 estrelas

Quality of the meat was good, however they didn’t deliver all of the items. I initially had issues in contacting them, however they have now contacted me and resolved the refund for the missing items... Ver mais

Informações sobre a empresa

  1. Talho

Escrito pela empresa

Delivering the best quality fresh meat boxes to your door! Join thousands of happy customers and start enjoying the best quality fresh produce at the very best price! Fresh is best!


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

524 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 12% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(524)

178 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Bad meat company

Do not order from this joke of a company....can't even deliver on time and I ordered it over 10 days ago....absolute joke...cancelled at the last minute after I took a day of work...you have been warned

25 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely disappointed, poor quality and misleading cuts

I’ve ordered from Fresh Meat Packs three times now, and each time has been worse than the last.

The first order (sliced ribeyes and sirloins) arrived completely flattened due to poor packaging, although the meat itself was passable. The second time, I ordered a 4kg beef sirloin joint which was unlike any sirloin I’ve ever seen, extremely tough and foul tasting. Hoping it was a one-off, I tried again and ordered a 4kg ribeye joint. What arrived did not resemble ribeye at all, it was full of gristle and had none of the usual “eye” of meat that defines the cut.

I’ve eaten red meat all my life and was genuinely prepared to spend £150–£200 a month with Fresh Meat Packs if the quality matched their claims. Unfortunately, I’ve wasted a lot of money on substandard, tough meat that didn’t resemble the cuts I ordered. Very disappointing experience overall.

9 de outubro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

The meat is not the best

The meat is not very good. The steak was very tough and lots of Sinew, the chicken was very rubbery and not a good taste. Pork chops were good, you can't go wrong with chops. Meatballs smelled and tasted slightly weird and the pork belly slices were okay at best. Sausages are good to be fair.

It was okay for the price but i would go for something perhaps slightly better for the same or slightly more money.

I will say though that the two complimentary steaks for new customers were very good.

No issues with delivery and was delivered quite quickly.

24 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Got my first delivery today..

Got my first delivery today...
Had my first steak as a tester...
Best rib eye I've had.... And yes I've had meat from 2 other online supplies.... Absolutely chuffed to bits.... A ex butcher who cut my Sirloin piece... Said ... best quantity and quality he has seen for price I paid...
Absolutely Delicious... Thank you
Fresh Meat Packs.. keep it up....

24 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I have to be honest here the meat i…

I have to be honest here the meat i received has to be the worst quality meats I've ever had.
Will definitely not be ordering again

17 de setembro de 2025
Opinião espontânea
logótipo da Fresh Meat Packs UK

Resposta da Fresh Meat Packs UK

Hi Michael, sorry to hear of this. Could you share some more information please? Have you been in touch with our customer care team? We will happily put any issues right for you. Please send us an email at customercare@freshmeatpacks.co.uk

Thanks
Jake

Classificada 2 em 5 estrelas

I’ve been ordering fresh meat packs…

I’ve been ordering fresh meat packs from this company for over a year and have spent well over £1,000 with them. While some orders were fine, a large portion of the meat I received was spoiled – I’d estimate at least 40% of my orders.

On a few occasions they refunded me, but with my most recent order they refused, essentially saying they didn’t believe me. Considering how much I’ve spent and how often this issue has happened, I find this very poor customer service.

It’s disappointing because I wanted to be a loyal customer, but I can’t continue ordering when so much of the meat arrives spoiled and complaints are dismissed.

1 de julho de 2025
Opinião espontânea
logótipo da Fresh Meat Packs UK

Resposta da Fresh Meat Packs UK

Hi Joel,

Thank you for your message. We do appreciate that you have ordered from us regularly over the past year. However, we must also point out that almost every other order was followed by a complaint of a large portion of meat being spoiled. This is not something we experience with other customers—if an issue does arise, it tends to be a very rare occurrence.

On the occasions you raised concerns, we did our best to reimburse or replace items, often at a significant cost to us. While we are committed to customer satisfaction, it does raise the question of why you would continue to order repeatedly if the products were consistently arriving in poor condition.

With distance selling, there has to be an element of trust between the company and the customer. We gave the benefit of the doubt on multiple occasions, even sending large replacements at a loss to the business. However, after so many repeated claims, it’s difficult not to feel that this trust has been strained.

In fact, we placed a note on your orders for a manager to personally check the quality before dispatch, making it virtually impossible for the products to be in the condition you described. For this reason, we were unable to provide a refund on the most recent order.

We are sorry that this has resulted in disappointment, but we hope you understand our position.

Kind regards,

Jake

Classificada 5 em 5 estrelas

First delivery today from FMP

First delivery today from FMP. I changed from my previous supplier due to everything being under weight. So happy as everything weights what it should. Everything looks great. Will order again in October without any doubt.

27 de agosto de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Quality control needs to be significantly improved.

Ordered pork loin joints, extra lean beef mince and lamb chops. Came well packaged.

Pork and mince looks good but haven’t tried it yet so can’t comment on taste. Lamb chops are atrocious. I was shocked how thin they have been cut to begin with, but then came across 5/6 “chops” that are no thicker than bacon slices. Not even sure what to do with them. These were the most expensive part of my order and the part I was most looking forward to.

Any self respecting butcher would not have served what I have received to a customer. Can’t help but think I’ve been fobbed off because I’m an online customer, because I highly doubt they would’ve given these to someone at their shop/market. It has put me off ordering anything of more substantial value (ie steak) because I dread to think how they would be sliced.

Unfortunately I won’t be a repeat customer.

16 de agosto de 2025
Opinião espontânea
logótipo da Fresh Meat Packs UK

Resposta da Fresh Meat Packs UK

Good morning Kelsey,

I’m sorry to hear this was your experience. We certainly don’t send out thin lamb chops as you described as standard, so I will be investigating if that is the case. I checked with our customer service and we couldn’t find any contact from you. Please kindly send any info you have to customercare@freshmeatpacks.co.uk and we will certainly put this right for you.

Thanks

Jake 😀

Classificada 5 em 5 estrelas

Brilliant

Well our 4 delivery of fresh meat. From Fresh meat packs. What can I say. Brilliant, Can't falter what so ever. What you see,is what you get,
Excellent choice,great price, packed and delivered great. They keep us stocked up. A BIG THANKS 😊

16 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service is brilliant

Customer service is brilliant.. Was a small delay with stock and I was kept informed and updated

Quality is perfect.. Prices are cheaper than shopping in supermarkets

Best thing is steak available how customer wants it.. Extra marblimg and fat as steak should be 👌👌

15 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

My first order has arrived this morning…

My first order has arrived this morning still nice and chilled, everything looks as good as I'd hoped/expected it to be. So I'm more than happy. I will be ordering again in the future, so I hope the standard & prices remain the same

15 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bought 8kg of steak paid lots of money…

Bought 8kg of steak paid lots of money and the package was just dumped on my door step ripped up, looked up as if it thrown there.
Not sure I’ll be ordering anything again.
Not happy.

13 de agosto de 2025
Opinião espontânea
logótipo da Fresh Meat Packs UK

Resposta da Fresh Meat Packs UK

Hi Christopher

I’m very sorry to hear you’ve had this experience. Unfortunately it happens from time to time with all couriers (although ours is usually very good). Please could you send us an email with your order details to customercare@freshmeatpacks.co.uk

My team will certainly put this right for you.

Thanks
Jake

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais