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Frontiers Man Opiniões 

442
•
TrustScore: 5 em 5

4,9

Loja de moda masculina
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

In store or online Frontiers menswear is my go to shop in Edinburgh. Friendly staff and quality clothing

Classificada 5 em 5 estrelas

As always, a great sale : Bought a brown pike brothers Moleskin. First wandered into this store years ago where they sold me similar...I live in London, and as I say visited once and now always use... Ver mais

Classificada 5 em 5 estrelas

Absolutely fantastic. This really was the pinnacle example of why brick and mortar shops still need to exist, despite the push for online shopping. Even as an annoying tourist with too many questio... Ver mais

Classificada 5 em 5 estrelas

Absolutely brilliant service, super fast delivery, great communication. Had an issue with my order (I ordered the incorrect size) and they sorted it quickly and with no fuss. Can’t rate highly eno... Ver mais

Informações sobre a empresa

  1. Loja de moda masculina
  2. também em
  3. Loja de acessórios de moda
  4. Loja de calças de ganga
  5. Loja de roupa
  6. Loja de roupas de exterior
  7. Loja de t-shirts

Escrito pela empresa

Family-run business specialising in clothing and accessories from small, standout brands with a shared focus on quality construction, stylish, high on detail and decidedly different to what you would find on the high street. Our customers range from young to mature, sharp dressers to slouchy, streetwear to sartorial.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

442 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(442)

105 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Kindly & prompt Customer Service.

I am a first time customer, I ‘missed’ how to put my 10% code in, which mattered very much to me,as too much more expensive than I would normally give. I e.mailed, refund quickly given & jacket came two days later. Thank you.
M.Roberts.

8 de dezembro de 2025
Classificada 5 em 5 estrelas

Prompt shipping to the U.S.

Prompt shipping to the U.S., which was hard to find for this product. I had to pay the tariffs but that’s my country’s problem, not yours. Lovely products and I wish I’d ordered more while I was at it.

3 de dezembro de 2025
Classificada 5 em 5 estrelas

Great service

Helpful information offered on request, via email from a staff member to inform the correct purchase, once ordered it was a smooth and fast delivery

2 de dezembro de 2025
Classificada 1 em 5 estrelas

Did not receive goods and no refund

Did not receive goods and no refund! The parcel was left out by DPD but not in a safe place…they did not attempt to leave with a next door neighbour but left next to the bin where it could be seen from the road…also saying it was left in a porch and I don’t have a porch! Frontiers have left it to me to chase DPD and will not refund or an offer of a replacement! Very disappointing as I have not received what I have paid for…I would not buy from them again I do not recommend them at all!

14 de novembro de 2025
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Resposta da Frontiers Man

Hi Tim,

We’ve been in regular contact throughout, and have done everything possible to help clarify what happened with your delivery.

The DPD claims department investigated this on four separate occasions. Each time, they confirmed that the parcel was delivered in line with the Safe Place instructions you set on your DPD app. The screenshot they provided shows “Front Porch” as your default safe place. While you may not have a traditional porch, this is one of their preset options. If a precise location is required, the ‘Other’ option on the app allows for an exact place to be typed manually. Because a safe place was selected, the driver was not expected to try neighbouring addresses.

To be clear, when a customer chooses to have parcels left in a safe place, responsibility for the package ends once the courier has delivered to that instruction. That is clearly stated when you selected the safe place within your app. We completely understand how frustrating it is, but in this case neither the courier nor ourselves were at fault.

To say you were left to deal with it alone is also not accurate. We have spoken to DPD multiple times and shared every update with you as soon as we received it.

We do understand your frustration and we are genuinely sorry for the outcome, but we have supported this fully. As previously advised, we would strongly recommend reporting this to the police, as this helps them monitor recurring thefts in your area. Going forward, we’d also suggest reviewing and updating the ‘Front Porch’ safe place setting on your DPD app to prevent this happening again.

Frontiers Man

Classificada 4 em 5 estrelas

Fast delivery and excellent customer…

Fast delivery and excellent customer service. The only reason that its not five star is due to the costs of shipping (and insuring) the poorly sized Red Wing boots back to store (sizing obviously not the fault of Frontiers).

11 de novembro de 2025

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